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Rescue Alert Medical Alert Review


ConsumersAdvocate.org Rating: 2.8 / 5 (Average)
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Rescue Alert, which was founded in 1981, is a Utah-based provider of medical alerts. A subsidiary of Mytrex, Inc., the company focuses on servicing consumers on a budget. Regardless of the chosen plan, a flat monthly fee, which differs based on cellular versus landline hardware, will provide a no-frills user experience.
 
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How is Rescue Alert rated?

Breakdown

1.0/5
Monitoring
2.5/5
Equipment
4.0/5
Contract and Price
4.0/5
Reputation and Certifications

Overall Rating: 2.8 / 5 (Average)

Rescue Alert offers a high-value product geared towards modern technological requirements, with a relatively standard business model. Its tri-tiered pricing structure, which is dependent on desired technological integration, does not require a contract. Technologically, however, it goes toe-to-toe with its competitors, with its cellular and GPS compatibility, long battery life, operational radius, and 24/7 monitoring services. Anyone looking for an affordable medical alert system that can cater towards those those of all variants of mobility will find that it delivers exactly as advertised.

Rescue Alert Equipment

Equipment - 2.5 / 5

Rescue Alert offers a high-value product geared towards modern technological requirements. Complete with cellular and GPS integration, in addition to basic in-home landline functionality, Rescue Alert caters to users of varying mobility and lifestyle. This is reinforced further by 48 hour battery life, as well as an effective range of 1,000 feet. Despite the lack of a warranty policy, this product offers all the key features one would expect from a medical alert, including automatic fall detection and two-way communication.
System Types
Home Landline
Home Cellular
Mobile/GPS
Help Button Option
Necklace
Wristband
Mobile/GPS Battery Life
48 hours

Key Features

Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons
Fall Detection
Optional Fall Detection
Water-Resistant Help Button

Additional Info

Cellular Provider Options
AT&T

Monitoring

Monitoring - 1 / 5

As with many of its competitors, Rescue Alert offers professional monitoring services with its products. Rescue Alert's lone monitoring center is owned and managed in-house. This service is active 24/7, and allows for both emergency and non-emergency dispatches.
Monitoring Options
Professionally Monitored
Monitoring Center Type
Owned
Number of Monitoring Centers
1
Services
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
Automatic System Testing

Contract & Price: How much does Rescue Alert cost?

Contract and Price - 4 / 5

Rescue Alert's prices are highly competitive, especially when considering that no contract is required. Starting at $15.95, their tri-tiered pricing structure is dependent on the desired level of technological integration. While the lowest price only includes landline functionality, the price points begin to rise as cellular and GPS are included.

Starting Prices per Month

Landline
$15.95
Cellular
$25.95
Mobile/GPS
$37.95

Contract & Fees

Contract Required?
No
Equipment Fees
$199 for In-house land based equipment. $299 for In-house cellular equipment

Rescue Alert Reputation

Reputation and Certifications - 4 / 5

Rescue Alert is a BBB-accredited business with an A+ rating. However, at present, it has only two resolved complaints and no reviews. Similarly, the company is not rated on Trustpilot.

Additional Ratings

BBB Rating
A+
BBB Positive Reviews
1
BBB Neutral Reviews
0
BBB Negative Reviews
0
Date Collected
2017-08-18

Disclaimers

Contact & Additional Information

Homepage URL
https://www.rescuealert.com
Headquarters Address
10321 South Beckstead Lane, South Jordan, UT, 84095
Mailing Address
10321 South Beckstead Lane, South Jordan, UT, 84095
Year Founded
1986

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Customer Comments & Reviews

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O
otha
2/26/2017
They are very helpful, I would recommend them to everyone I know

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