Rescue Alert Medical Alert Review

Rating: 5.6 / 10 (Average)
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Rescue Alert, which was founded in 1981, is a Utah-based provider of medical alerts. A subsidiary of Mytrex, Inc., the company focuses on servicing consumers on a budget. Regardless of the chosen plan, a flat monthly fee, which differs based on cellular versus landline hardware, will provide a no-frills user experience.

How is Rescue Alert rated?


Contract & Price

Overall Rating: 5.6 / 10 (Average)

Rescue Alert offers a high-value product geared towards modern technological requirements, with a relatively standard business model. Its tri-tiered pricing structure, which is dependent on desired technological integration, does not require a contract. Technologically, however, it goes toe-to-toe with its competitors, with its cellular and GPS compatibility, long battery life, operational radius, and 24/7 monitoring services. Anyone looking for an affordable medical alert system that can cater towards those those of all variants of mobility will find that it delivers exactly as advertised.

Rescue Alert Equipment

Equipment - 5 / 10

Rescue Alert offers a high-value product geared towards modern technological requirements. Complete with cellular and GPS integration, in addition to basic in-home landline functionality, Rescue Alert caters to users of varying mobility and lifestyle. This is reinforced further by 48 hour battery life, as well as an effective range of 1,000 feet. Despite the lack of a warranty policy, this product offers all the key features one would expect from a medical alert, including automatic fall detection and two-way communication.
System Types
In-Home Landline
In-Home Cellular
Help Button Option
Help Button Range
1,000 ft.
Mobile/GPS Battery Life
48 hours

Key Features

Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Additional Info

Cellular Provider Options


Monitoring - 2 / 10

As with many of its competitors, Rescue Alert offers professional monitoring services with its products. Rescue Alert's lone monitoring center is owned and managed in-house. This service is active 24/7, and allows for both emergency and non-emergency dispatches.
Monitoring Options
Professionally Monitored
Monitoring Center Type
Number of Monitoring Centers
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
Automatic System Testing

Contract & Price: How much does Rescue Alert cost?

Contract & Price - 8 / 10

Rescue Alert's prices are highly competitive, especially when considering that no contract is required. Starting at $15.95, their tri-tiered pricing structure is dependent on the desired level of technological integration. While the lowest price only includes landline functionality, the price points begin to rise as cellular and GPS are included.

Starting Prices


Contract & Fees

Contract Required?
Equipment Fees
$199 for In-house land based equipment. $299 for In-house cellular equipment

Rescue Alert Reputation

Reputation - 8 / 10

Rescue Alert is a BBB-accredited business with an A+ rating. However, at present, it has only two resolved complaints and no reviews. Similarly, the company is not rated on Trustpilot.

Additional Ratings

BBB Rating
BBB Postive Reviews
BBB Neutral Reviews
BBB Negative Reviews
Date Collected


Contact & Additional Information

Homepage URL
Headquarters Address
10321 South Beckstead Lane, South Jordan, UT, 84095
Mailing Address
10321 South Beckstead Lane, South Jordan, UT, 84095
Year Founded

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Customer Comments & Reviews

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Edmond, Oklahoma
They are very helpful, I would recommend them to everyone I know

Our Partner
5.6 / 10
  • $20-$28 per month (for standard units)
  • 600 ft. range
  • 60-90 hrs battery life
  • Landline or cellular
  • EMT certified dispatchers