Life Beacon Medical Alert Review

Rating: 4.5 / 10 (Average)
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Life Beacon, which was founded in 2013 in Salt Lake City, Utah, is a medical alert provider that focuses on providing digital technology to the senior market. Life Beacon operates exclusively in the cellular domain, which guarantees an unlimited range, GPS tracking, 24 hour web monitoring, and two-way mobile communication, all for a monthly fee.

How is Life Beacon rated?


Contract & Price

Overall Rating: 4.5 / 10 (Average)

As the company's website does not provide basic information about monitoring, contract, pricing, warranty, or its equipment, customers should proceed with caution before purchasing this product.

Life Beacon Equipment

Equipment - 5 / 10

The company provides customers with a lightweight GPS-enabled device that can be worn on the wrist or as a pendant and that can connect the wearer to an operator in seconds. The device's battery has a standby life of 48 hours.


Monitoring - 2 / 10

Life Beacon provides no information online about its monitoring.

Contract & Price: How much does Life Beacon cost?

Contract & Price - 6 / 10

No pricing or contract information is available on the company's website. The product is backed by a limited warranty of unspecified length. The company guarantees customer satisfaction and offers a no-questions-asked return policy.

Life Beacon Reputation

Reputation - 5 / 10

Life Beacon is not accredited by the BBB and has no BBB reviews or complaints. According to the BBB, it contacted the company about the use of the BBB logo on the Life Beacon website but received no answer. Since then, the company has stopped displaying the BBB logo on its website. The company does not advertise any affiliations or certifications, nor is it reviewed by TrustPilot.

Additional Ratings

BBB Rating
Date Collected


Contact & Additional Information

Year Founded

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Customer Comments & Reviews

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West Monroe, Louisiana
I called your officemail to cancel this medical alert because I have never used it since I received it. 911 will work for me. My complaint is that when I went to get a pen & paper to write the address to send it back to you the phone on you end disconnected. When I tried to call back all I got was a recording which said you wouldcall back. I have no address to send this back . I also expect you to discontinue charging my account.

Carolyn B
Sugar Land, Texas
I have this device for a coupkle of years and it worked well for the few time I had to use it as long as you keep it charged. It does alert you when the battery is low, however it is not waterproof which they tell you, there is one that is waterproof. I had the one that looks like a watch, which I loved, then they cahnged to this big white wrist one with one blue button which I dislike. I am 67, but do not like having an alert that look like a senior connection. I perferred the one that looked like a stylish watch, providing the security of getting assistance in case of emergency as well as the date and time.

Philip D
Seattle, Washington
This wrist unit is truly a piece of S***. Very poorly made. They say they make them water resistant which means they spray scotch guard on the outside. (Laughing out loud) Like that is really going to make a difference. The first time my mother wore her unit in the shower it filled with water. NEED I SAY MORE. It's made in some 3rd world country that hasn't heard of quality control. These med alert companies really don't care about the safety of your loved ones. They just produce these units as cheaply as possible, then up the price as much as possible and lie to the customer about the quality of their product and service. TAKE MY ADVICE and go else where if you want a monitoring system... Read More

Albertville, Alabama
Well I do not recommend this product. All they have done is lie. Had the device for 4 days and took 80.00 from my bank... If I fall or need help I have to crawl outside to use it, Not what they said. The product looks cheap and bulkie. Not something I would choose ..And they refuse to put the money back in my account. So I am returning it to them..

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9.6 / 10
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