Blue Ribbon Home Warranty Review
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Blue Ribbon Home Warranty Inc. is a Colorado-based home warranty provider founded in 1985. Through highly qualified personnel, the company offers quality customer service and provides reliable, affordable home protection. Blue Ribbon Home Warranty currently holds a Better Business Bureau rating of A+.
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Customer Comments & Reviews
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Same experience as robb w. The policy was purchased by the realtor and the service was terrible. They are almost a comic book version of a warranty company that tries to avoid ever paying any claim. The contract excludes anything that possibly might have had any problems at the time of purchase, even if you had no way of knowing that. We had to argue over every claim, and even then did not receive full replacement value. Don't walk from this company. Run. They are the worst.
If it is your option avoid Blue Ribbon. We were given this policy by our realtor and when we tried to use it we realized how horrible this company is. The policies they follow are not outlined in the contract they use. The word "replace" really means given a settlement check for much less than the appliance, or whatever is broken, actually costs. It usually takes 2 or 3 calls to get through the a representative and then when you finally are able to talk to a person they give you the run around which makes it very difficult to actually get done what needs to be done. I would rate them 0 stars if an option. Please avoid this company if you want to avoid a headache and subpar service for your... Read More
The warranty was purchased by our realtor. If it was our choice we would have gone with American Home Shield. After having experience with both we can say AHS is far superior. We had AHS for 7 years with beautiful service. Blue Ribbon has some pretty ridiculous $$ limits that dont actually cover the cost of the replacement...like on a hot water heater or ac/furnace. AHS doesnt have these limits. While with Blue Ribbon we had to have a hot water heater repair. The plumber they sent out took 72 hours to contact us and was incompetent- making the problem worse. He charged $225 and they only pay out a total of $745 (even if you have multiple issues). So then we needed a replacement. The... Read More
I have had this home warranty on my townhome for 3 years now, and it has paid for itself every single year. From several plumbing leaks, to a furnace repair to a garage door opener replacement, when I call I get immediate attention and their technicians are always friendly, professional and tidy. The customer service staff is, for the most part, friendly and happy to help. I have had one claim denied, but it was for an item that isn't covered under the warranty. They gave me the number for their technician who came out and gave me a much better price for the repair than the 2 other companies I got quotes from and he got it fixed right away. I will continue to renew my blue ribbon policy.