AmericanHomeWarranty.org Home Warranty Review


Rating: 8.9 / 10 (Excellent)
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AmericanHomeWarranty.org is an online marketplace where you can receive competing quotes from some of the top home warranty providers across the nation. The interface only requires basic contact information to connect you with companies such as Choice, Select, and Total Home Protection.

How is AmericanHomeWarranty.org rated?

Breakdown

9/10
Coverage
9/10
Reputation
9/10
Contract & Price
9/10
Claims & Service

Overall Rating: 8.9 / 10 (Excellent)

AmericanHomeWarranty.org is a good resource to compare quotes from three leading home warranty providers. However, it is unclear if the marketplace represents, or will represent, offers from companies beyond Choice, Select, and Total Home Protection. A more robust suite of competitors would offer more competition and offers for consumers to choose from. That being said, AmericanHomeWarranty.org does offer access to differing plans which makes for more opportunities for customization than normal. In fact it is one of the first marketplaces specifically geared toward providing competing quotes from home warranty providers we've ever seen.

Coverage

Key Facts

Plan Types
Systems
Appliances
Combo Plan
Benefit Limit Type
Per Item

Coverage - 8.5 / 10

As AmericanHomeWarranty.org seems to be affiliated with Choice, Select, and Total Home Protection, we've surveyed those three plans in order to judge coverage options. Policies provided through AmericanHomeWarranty.org will get you more or less standard coverage options when compared to other providers in the home warranty industry. However, each company offers a different plan structure. Choice has a Basic and Total plan, the only difference is that Basic doesn't cover AC, refrigerator, and washer & dryer. Select has three plans which more or less break down along the traditional systems, appliances, or both lines. Total Home Protection offers similar coverage options as Select, but also has quite a lengthy list of add ons.

What does AmericanHomeWarranty.org cover?


Contract & Price

Contract Details

Minimum Contract Length
12 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Contract & Price - 9 / 10

Contract and price will vary according to which home warranty provider you choose. All three companies offer standard contract lengths of 12 months and online quotes/application. Pricing depends on many factors, including location and company. Generally speaking, Choice and Select have been providing home warranties for several years and offer annual premiums that are competitive with most other offers you'd get.

Claims & Service

Claims

Maintenance Records Required for Service?
Yes
24/7 Claims Department?
Waiting Period
30 days

Contractors & Service

Contractor Selection
In-Network Only
Service Recall Period
30 days

Claims & Service - 9 / 10

All three companies represented by AmericanHomeWarranty.org offer customers a $60 service fee. This is a bit less than most other home warranty companies as a whole. All other aspects of claims and service are fairly standard. There is a 30-day waiting period before you can make claims, and each company reserves the right to request maintenance records, particularly for home systems like AC and heating, before they approve repair. You must use in network contractors and each has a 24/7 claims department.

AmericanHomeWarranty.org Reputation

Company Details

NHSCA Membership
Number of Employees
51-200
Date Collected
2018-02-16

Reputation - 9 / 10

It is difficult to accurately judge the reputation of a home warranty provider as the entire industry seems to pull in an inordinate amount of negative reviews. These mainly have to do with the company denying coverage based on contract technicalities. However, home warranty companies in general have been improving in this area over the last few years. All three companies you can be connected with through AmericanHomeWarranty.org have received B-C range grades from the BBB. Choice is the oldest of the three, starting operations in 2008. As always we suggest you thoroughly scrutinize the contract restrictions of the company you choose prior to purchase. So many of the companies we've seen over the years are clearly outlined in a given company's contract exclusions.

Contact & Additional Information

Homepage URL
Company Phone
(650) 578-7700
Headquarters Address
950 Tower Lane, San Mateo, CA, 94404

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Customer Comments & Reviews

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Marsha H
Dallas, Texas
6/6/2018
You stink. I have been waiting forTWO MONTHS you have still not fixed our air conditioner This is the third season you have jerry Jerry rigged it finally a company that you have working for you told what you’ve done but you still haven’t fixed it !!!!!!!!! You have sent the wrong parts multiple times we have picked out a new home and are waiting to put ours on the market but you’re holding us up if we lose our deposit and that house I am going to sue you at the Y zoo You’re incompetence is un believable Every other time we’ve used you it took longer than it should but not too dang months



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