LiveWatch Home Security Review

Kansas-based LiveWatch is a home security company that provides wireless security systems which are professionally monitored 24/7, can be customized to fit any budget, and require no contracts. Founded in 2002, the company features equipment that is self-installed and comes with a two-year warranty. They also provide home automation options for their systems, all of which are fully controllable via smartphone.

Rating: 8.1 / 10 (Excellent)
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How is LiveWatch rated?

Breakdown

8/10
Equipment
7/10
Monitoring
10/10
Reputation
8/10
Contract & Price
8/10
Technology Inegration

Overall Rating: 8.1 / 10 (Excellent)

LiveWatch is an excellent choice for home security, with their lower up-front costs than comparable companies, fast alarm response, and compatibility with other devices and providers.

Company Profile

Full Name
LiveWatch Home Security
Year Founded
1992
BBB Rating
A+
Company Website
Headquarters
620 Davis Ste 2, Evanston, IL, 60201
Mailing Address
620 Davis Ste 2, Evanston, IL, 60201

How does LiveWatch work?

Overview

Intallation
Self-Install (DIY)
Equipment Manufacturer
GE and Qolsys
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Equipment - 8 / 10

LiveWatch's self-installed equipment for their basic plan includes door sensors, indoor motion sensors, and a control panel with two-way communication. Other plans can also include additional security hardware and smart home accessories.

Security Monitors, Sensors, & Devices

Intrusion Protection

  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

  • Panic Button
  • Medical Alert

Monitoring

Key Details

Monitoring Options
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Number of Monitoring Centers
1
Monitoring Center Type
Owned

Professional Monitoring Services

  • 24/7 Professional Monitoring
  • 2-Way Intercom
  • Police Dispatch
  • Fire Department Dispatch
  • Medical Dispatch

Monitoring - 7 / 10

LiveWatch provides 24/7 professional monitoring from its call centers, which receive, analyze, and respond when any alarm is triggered. They can get in touch with emergency contacts, dispatch emergency personnel, or cancel the alarm if necessary.

How much does LiveWatch cost?

Contract & Price

Staring Price
$34.95
Max Price
$49.95
Number of Available Packages
3
Installation/ Activation Fee
$19.95
Equipment Starting Cost
$99.00
Contract Required
Minimum Contract Length
12 months

Contract & Price - 8 / 10

LiveWatch's installation is DIY, but there is a $19.95 activation fee. Monthly fees for plans can range between $34.95-$49.95, and minimum contract length is 12 months.
Cancellation Policy: Cancel Anytime
Warranty: Limited Lifetime Warranty

Technology Integrations

Compatibility

Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Technology Inegration - 8 / 10

LiveWatch provides email and text alerts via their iPhone and Android apps. Some plans also include live surveillance, smart image capture, home automation, and location-based control.

Mobile Access & Alerts

  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services

Home Automation

  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

LiveWatch Reputation

Certifications & Associations

  • Underwriter's Laboratory (UL)
  • Electronic Security Association
  • Department of Defense

Reputation - 10 / 10

LiveWatch is accredited by the Underwriter's Laboratory and the Electronic Security Association. They're an A+ BBB accredited company, and won the 2013 Angie's List Super Service award.
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