Fluent Home Security Review

#12 in Home Security

Overview

Fluent Home is a provider of smart home and security alarm products across North America. With a Fluent Home system consumers can control their thermostat, open doors, turn on lights and much more all from their smartphone. Every home secured by Fluent is monitored 24/7 for security protection. The company also offers the Fluent Customer Service guarantee

Fluent is one of the few home security providers to provide extensive service in rural areas. The company also participates in an annual international charity project to help communities in need.

Awards

Fluent has been the recipient of several awards over the years including; Mission 500 CSR award for its charity work in the Philippines in 2014, a Silver Stevie Award for Social Responsibility, nominated for the International Service Excellence Awards, 2 Bronze Awards from Best in Biz for social responsibility and customer service, the Inc. 5000 fastest growing companies, the Forbes Top 100 Internet of Things list and a Mojo Award for best customer service.

Products

Fluent Home is an authorized dealer of 2Gig equipment, some of the most cutting edge security alarm technology in the industry. Equipment is installed by experienced in-home professionals, who consult with customers to ensure a truly personal and customized experience is created for each person's security system.

Every new Fluent Home system includes the Fluent Home mobile app (offered in partnership with Alarm.com). With the Fluent app you can control every aspect of your security and smart home system from any smart device. Also included is the 2Gig GC3 security panel. The GC3 has a 7-inch adaptive touch screen display, over the air updates, 3G wireless connectivity and more.

Fluent offers a variety of security and smart home equipment options. Coupled with the Fluent smart home app you can; remotely arm or disarm your system, control your thermostat and adjust on-the-go, unlock or lock doors, and remotely view your home with indoor, outdoor and doorbell camera options. Below is a list of the equipment provided by Fluent home that can be customized to any home:

GC3 Control Panel

Doorbell Camera

Indoor/Outdoor Video Surveillance

Automatic Door Locks

Lighting Control

Smart Thermostat

Carbon Monoxide Alarm

Smoke Alarms

Motion Detectors

Door/Window Sensors

Glass Break Detectors

Medical Pendants

Flood Detector

Smart LED Light Bulbs

HD DVR Video Cameras

Water Shut-Off Valve

Garage Door Module

Key Fob


Charitable Efforts

One of the things that sets Fluent apart from many companies is they are quite serious about charitable initiatives. The company states a twofold mission: helping people live safer more secure lives, and taking time to give back to communities in need.

Every year since its inception Fluent has participated in a large, international charity projects. Employees have traveled places like, Africa, Peru, Philippines the Dominican Republic and most recently Vietnam to provide assistance for impoverished communities. More can be read about Fluent's charitable mission at fluenthome.com/charity.

Bottom Line

Fluent Home offers a variety of equipment and technology options for any situation. Homeowners looking to save money will find options to lower their bill with Fluent. If you simply want to secure your home and belongings, Fluent offers basic security options that are competitive and easy to use. Families looking to enhance their homes with technology can use the full smart home equipment. Coupled with a reputation for great customer service, flexible options, professional installation and 24/7 monitoring Fluent is a great choice for any home.

Latest Reviews

Start your review for Fluent Home Security
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Arox Haraldia
Fluent Home Security review
12/8/2016
All these guys saying they lied, guess what. You have to do a welcome survey that states all the terms and conditions clearly and consicesely and agree to all the terms and conditions verbally. It's their fault they just said "yes" to everything without listening. This company is great, but having worked for them in the past I can tell you that they are in no way a misleading or lying company. That's why they do the welcome call to make sure you agree to what you're signing up for.

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Cliff
Nashville, Tennessee
Fluent Home Security review
11/28/2016
I agree about the misleading sales rep. They told my wife an I it was 12 month lock and then you could do month to month. It turns out the duration is 60 months. What a misrepresentation by the sales guy. Make sure you look at the fine print in the contract. Better yet, steer clear of them.

Leanne Swekla
Fluent Home Security review
11/22/2016
Total scam by their salesperson and having nothing but issue with a few of their customer service reps. Stay far far away from this company. They charge twice as much as other companies as well.

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S. W.
Kingston, Ontario
Fluent Home Security review
11/13/2016
I don't know what the half star people are whining about. The Fluent sales guy who came to my door was very straight forward and no BS. He never tried any nonsense scams or lines. He was straight up. I have worked in the tech field for 22 years and understand the technology... At no point did the sales guy lie or make up stuff to convince me to buy. (He didn't know I was a tech) I went with them mainly because of the sales guy.

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Ali A
Fluent Home Security review
9/21/2016
Misleading reps with incorrect information regarding product availability and breaking town bylaws of obtaining an alarm permit prior to installation. Took installer 4 hours (until after midnight) and he left his garbage on my living room floor. Later, 1.5 months, find out that product they sold you isn't available for another 2 months. Speak to rep online, save chat transcripts, admitting they breached contract by this action as all pieces haven't been received. Company offers other device until original product comes available. No contract signed for this device. Contact company the 2 months later to find out the original device is still not available and that it's not even compatible with the system installed (don't you think that would have been told to a customer when selling the product?). Contact company a month later because installed camera has outsourced the size limit on camera clips to another company (we were told the old would delete to make room for the new). More lies. They record conversations when you call, so when one rep agrees that contract has still been breached the resolution dpt denies it was ever said and tries offering 1 then 2 free months. When complaint sent to BBB and end up being released from contract, company calls and offers us a $25 gift certificate (to heaven knows where or for what) to uninstall the equipment ourselves. The offer was declined as they drilled holes in our siding and they can fix them. Then a rep of Fluent mentions my account on open social media (Facebook) for all to see, breaching confidentiality.