AT&T Home Security Review
5 Customer Reviews - see all reviews
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AT&T is a tech company that mainly provides telephony, but they've expanded into home security with three different "Digital Life" packages, all of which feature 24/7 professional monitoring, window and door sensors, motion sensor, keypad, and indoor siren. Their mobile app allows customers to access their security system remotely from anywhere in the world. The Digital Life packages all require a minimum two-year contract.
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I have had the system in my home for 1 year. The cost was what got me changed over from ADT to this. I love the simplicity of it. I don't like the hardware. In addition to the actual key pad needing an outlet, you also have a charger that needs a separate outlet near the key pad, and to top it all off a huge piece of machinery that's hiding in my front hall closet needing another outlet. Someway this needs to be streamlined and people would find it more inviting.
I have had the system for 6 mo. absolutely love it. i have a 2 unit brick ranch and have this system installed in both. i feel very secure and at peace knowing this system works and works very well.
Had for 6 months after initial set up debacle installer didn't have everything necessary for install the system works great price is reasonable for everything you get have front door lock and camera love remote access from my phone and can disarm and arm from anywhere
The system was installed in one day and it works. The security sensors applied to the windows fall off and the double faced tape has to be replaced. The AT&T cell phone signal is weak in our area and this has presented some connection problems. Finally, the service is relatively expensive at $49.97 a month, as compared to others providing the same service in the $15.00 (no contract) to $25 (2 year contract) range.
Omg what a piece of junk.. Boston market the AT&T sales have no idea! thank god for the tech that came out, they fully explained how the system works and what I need for total protection. If I had to reley on the sales person I would have been def mislead.he was so uneducated on the product he sold me. I think his commission should go to the tech that explained and installed the system.. I feel if it was not for the tech I would have cancelled this service. At least AT&T knows to employee good service techs to make up for the sales lack of knoweledge... What a joke come on train your sales people like u do your techs and maybe your customers would be happy
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