AT&T Home Security Review

#20 in Home Security

AT&T Home Security offers a variety of solutions designed to meet each homeowner’s security and budget requirements. At the heart of their home security offer is Simple Security, the company's basic security package. This package, however, does not allow additional features to be installed. For added protection, its Smart Security offer provides homeowners the opportunity to customize or enhance their home security features. Aside from its security services, AT&T Home Security also comes with home automation features that are fully controlled through mobile apps available on iTunes and Google Play.

What’s it Gonna Cost Me?

$39.99 per month

$149.99 up front

$629.87 estimated first year total

Simple Security

Monthly charge: $39.99

AT&T Home Security’s Simple Security package provides smart phone and 24/7 monitoring.   

 

Features:

  • 24/7 professional monitoring
  • Standard professional installation
  • Rapid emergency response
  • Remote access from your smartphone, tablet or PC
  • Text and email alerts
  • Wireless communication - so no home phone is required
  • Compatible with any high-speed Internet provider

Equipment:

  • 1 Keypad
  • 1 Indoor Siren
  • 1 Keychain Remote
  • 3 Recessed Contact Sensors

 

Smart Security

Monthly charge: $39.99

AT&T Home Security’s Smart Security package offers added features and allows users to add on depending on their needs and preferences. Additional features include home automation that provides home owners the ability to control their energy consumption.  

Features:

Same as Simple Security Plus ability to add automation packages for enhanced security and convenience

Equipment:

  • 1 Keypad
  • 1 Indoor Siren
  • 1 Keychain Remote
  • 3 Recessed Contact Sensors

Plus

  • 1 Motion Sensor
  • 1 Smoke Sensor
  • 5 Surface-Mount Contact Sensors

Additional Features  

Video cameras

Digital door locks

Thermostat

Lighting control 

 

Bells and Whistles

AT&T Home Security’s Simple Security package costs $29.99/ month which is a great price point. But everything seems to go downhill as every additional feature pushes the price higher and higher.

All additional features require an added monthly payment and corresponding equipment purchase.

 

The Fine Print

30-day return policy which comes with a $50 restocking fee for Simple Security and $99 for Smart Security

24-month contract automatic lock-in after 30 days.

Cancellation after 30 days requires 100 percent balance payment.

 

The Bottom Line

One thing that instantly grabs your attention is the price to feature options that AT&T Home Security offers. Their services are certainly on the pricier side compared to the other home security providers reviewed, but it is also feature heavy. AT&T Home Security’s cancellation policy for example requires full-payment of balance after the first 30 days. This basically leaves you no option to opt-out since you’ve already paid the remainder of the 24 month contract.

 

Latest Reviews

Start your review for AT&T Home Security
W
Walter G
,
AT&T Home Security review
3/16/2016
Had for 6 months after initial set up debacle installer didn't have everything necessary for install the system works great price is reasonable for everything you get have front door lock and camera love remote access from my phone and can disarm and arm from anywhere

B
Bill
Windsor, Colorado
AT&T Home Security review
7/6/2015
The system was installed in one day and it works. The security sensors applied to the windows fall off and the double faced tape has to be replaced. The AT&T cell phone signal is weak in our area and this has presented some connection problems. Finally, the service is relatively expensive at $49.97 a month, as compared to others providing the same service in the $15.00 (no contract) to $25 (2 year contract) range.

K
Kim T
Old Bridge, New Jersey
AT&T Home Security review
3/17/2015
Omg what a piece of junk.. Boston market the AT&T sales have no idea! thank god for the tech that came out, they fully explained how the system works and what I need for total protection. If I had to reley on the sales person I would have been def mislead.he was so uneducated on the product he sold me. I think his commission should go to the tech that explained and installed the system.. I feel if it was not for the tech I would have cancelled this service. At least AT&T knows to employee good service techs to make up for the sales lack of knoweledge... What a joke come on train your sales people like u do your techs and maybe your customers would be happy