Ackerman Home Security Review

Rating: 5.6 / 10 (Average)
Disclosure: We receive advertising revenue from some partners. 
Learn more.
Georgia-based Ackerman Security is the only home security company in America with a guaranteed response time. They offer alarm monitoring, security systems and 24/7 monitoring (including burglary, fire and medical), home automation, and security cameras. These can all be controlled via wireless and internet monitoring, with no long-term contracts required.

How is Ackerman rated?


Contract & Price
Technology Integration

Overall Rating: 5.6 / 10 (Average)

Ackerman Security Systems offers custom security systems tailored to their clients' needs. They provide all the basic home security features with no installation fees, starting at $19.95 a month.

How does Ackerman work?

Equipment - 6 / 10

Ackerman offers professional motion detection security equipment installation for windows and doors, Glass Break Protection, and Smash & Crash Protection for their smart control panel. They also provide home automation features, environmental protection, and life-safety features such as a panic button and medical alert.
Equipment Manufacturer
Honeywell, Gemini, GE Security, Z Wave, Yale, Honeywell, DSC Security Products, NAPCO, Alarm Net, Linear, First Alert, Telguard, 2GIG, concord, Kwikset
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Security Monitors, Sensors, & Devices

Intrusion Protection

  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke


  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

  • Panic Button
  • Medical Alert


Monitoring - 6 / 10

Ackerman provides 24/7 professional monitoring services through cellular, broadband, or landline connection, yet they do not offer a 2-way communication option to contact live representatives at their monitoring cente
Monitoring Options
Professional Monitoring
Monitoring Technology
Number of Monitoring Centers
Monitoring Center Type
Professional Monitoring Services
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
Medical Dispatch

How much does Ackerman cost?

Contract & Price - 5 / 10

Ackerman offers customized home security systems starting at $19.95 a month. The maximum monthly fee will depend on the features you add to your home security package, but activation is free and you can cancel anytime.
Starting Price
Installation/ Activation Fee
Contract Required
Minimum Contract Length
0 months
Cancellation Policy
Cancel Anytime
The service is provided on an "As is", "As Available" and "With All Faults" Basis.

Contract & Price Fine Print

Ackerman focuses on delivering customized home security systems. Hence, there are no definite number of plans or starting equipment but clearly states $19.95 as its base plan.

Technology Integrations

Technology Integration - 5 / 10

Ackerman's home security technology integrates iPhone and Android apps, email and text alerts, live surveillance, and home automation features such as unique user codes and lighting, thermostat, and door lock control.


Amazon Alexa
Google Home

Mobile Access & Alerts

  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm

Home Automation

  • Lighting Control
  • Thermostat Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

Ackerman Reputation

Reputation - 6 / 10

Ackerman's Security Systems has an A rating from the BBB and is certified by the CSAA and Underwriter's Laboratory.
BBB Rating
Number of BBB Positive Reviews
Number of BBB Neutral Reviews
Number of BBB Negative Reviews
Date Collected
Year Founded

Certifications & Associations

  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)

Contact & Additional Information

Homepage URL
Company Phone
(800) 552-1111
Headquarters Address
1346 Oakbrook Dr Ste 175, Atlanta, GA, 30093
Mailing Address
1346 Oakbrook Dr Ste 175, Atlanta, GA, 30093

Leave a comment for Ackerman Home Security
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

Customer Comments & Reviews

Loading Reviews ...
Shon H
, Colorado
Horrible. We've had them for a year now, and it's been nothing but trouble the entire time. First, just getting our system set up and working properly was a nightmare. It took 2 months and 3 different technicians to finally get it working. Then, two days ago our alarm was triggered at 7am. Ackerman called to make sure we were ok, and when I replied that I wanted them to dispatch the police, they wouldn't do so unless I gave them my passcode. So I hung up on them and called the police myself. After I got off the phone with 911, I noticed I had a voicemail on my phone. That's right, Ackerman called back and left me a voicemail. Yes, a voicemail. They left me a voicemail to make sure we... Read More

John B
Frederick, Maryland
You get what you pay for with this company. No thrill home security survey by extremely professional and knowledgeable staff. Most of the site visit involved getting to know our lifestyle and concerns. The walk through of our residence provided how to achieve optimal goals without breaking the budget. Phone customer support needs additional improvement leading me to list score lower than outstanding.

Fran S
Columbus, Georgia
I was really happy with the prompt service I recieved when I called. Also the great price per month for our security of our home.

Top Rated
Our Partner
9.8 / 10
  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • Wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial & 3-year term
  • Top quality monitoring, from $34.99/mo
  • Equipment as low as $99.95