Ackerman Home Security Review

Georgia-based Ackerman Security is the only home security company in America with a guaranteed response time. They offer alarm monitoring, security systems and 24/7 monitoring (including burglary, fire and medical), home automation, and security cameras. These can all be controlled via wireless and internet monitoring, with no long-term contracts required.

Rating: 5.6 / 10 (Average)
2 Customer Reviews - see all reviews
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How is Ackerman rated?

Breakdown

6/10
Equipment
6/10
Monitoring
6/10
Reputation
5/10
Contract & Price
5/10
Technology Inegration

Overall Rating: 5.6 / 10 (Average)

Ackerman Security Systems offers custom security systems tailored to their clients' needs. They provide all the basic home security features with no installation fees, starting at $19.95 a month.

Company Profile

Full Name
Ackerman Home Security
Year Founded
1967
BBB Rating
A
Company Website
Headquarters
1346 Oakbrook Dr Ste 175, Atlanta, GA, 30093
Mailing Address
1346 Oakbrook Dr Ste 175, Atlanta, GA, 30093

How does Ackerman work?

Overview

Intallation
Professional
Equipment Manufacturer
Honeywell, Gemini, GE Security, Z Wave, Yale, Honeywell, DSC Security Products, NAPCO, Alarm Net, Linear, First Alert, Telguard, 2GIG, concord, Kwikset
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Equipment - 6 / 10

Ackerman offers professional motion detection security equipment installation for windows and doors, Glass Break Protection, and Smash & Crash Protection for their smart control panel. They also provide home automation features, environmental protection, and life-safety features such as a panic button and medical alert.

Security Monitors, Sensors, & Devices

Intrusion Protection

  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

  • Panic Button
  • Medical Alert

Monitoring

Key Details

Monitoring Options
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Number of Monitoring Centers
1
Monitoring Center Type
Owned

Professional Monitoring Services

  • 24/7 Professional Monitoring
  • Police Dispatch
  • Fire Department Dispatch
  • Medical Dispatch

Monitoring - 6 / 10

Ackerman provides 24/7 professional monitoring services through cellular, broadband, or landline connection, yet they do not offer a 2-way communication option to contact live representatives at their monitoring cente

How much does Ackerman cost?

Contract & Price

Starting Price
$19.95
Installation/ Activation Fee
$0.00
Contract Required
Minimum Contract Length
0 months

Contract & Price - 5 / 10

Ackerman offers customized home security systems starting at $19.95 a month. The maximum monthly fee will depend on the features you add to your home security package, but activation is free and you can cancel anytime.
Cancellation Policy: Cancel Anytime
Warranty: The service is provided on an "As is", "As Available" and "With All Faults" Basis.

Technology Integrations

Compatibility

Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Technology Inegration - 5 / 10

Ackerman's home security technology integrates iPhone and Android apps, email and text alerts, live surveillance, and home automation features such as unique user codes and lighting, thermostat, and door lock control.

Mobile Access & Alerts

  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm

Home Automation

  • Lighting Control
  • Thermostat Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

Ackerman Reputation

Certifications & Associations

  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)

Reputation - 6 / 10

Ackerman's Security Systems has an A rating from the BBB and is certified by the CSAA and Underwriter's Laboratory.
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Latest Reviews

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J
John B
Frederick, Maryland
6/14/2017
You get what you pay for with this company. No thrill home security survey by extremely professional and knowledgeable staff. Most of the site visit involved getting to know our lifestyle and concerns. The walk through of our residence provided how to achieve optimal goals without breaking the budget. Phone customer support needs additional improvement leading me to list score lower than outstanding.

F
Fran S
Cedartown, Georgia
7/13/2015
I was really happy with the prompt service I recieved when I called. Also the great price per month for our security of our home.

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