Esurance Home Insurance Review
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Esurance is an American insurance brand that operates as a business unit of Allstate. It provides homeowners insurance through the internet, rather than through an agent network. Founded in 1999, the company has kept pace with evolving technology and has regularly introduced new mobile and internet tools to facilitate the insurance purchase and claims experience.
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Customer Comments & Reviews
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This company will change your policy without notice, and then restrict your ability to change it back. I have been with Esurance for over two years now, and they have started to change my plan WITH NO PERMISSION in the middle of a policy - all to make more money! They keep emailing me saying that they have changed my 'garage' address when I have not moved since I started with Esurance. POS company, I will be switching before the next billing cycle.
The very first page, where it asks for information on the house to be insured, it keeps saying, "Oops. Please enter a correct city." What the...? I can't get past the first page, yet this is getting rave reviews? I imagine they want me to lie and say I live in Atlanta, the nearest big city, but I don't live there. When their programming is so terrible that it won't let me put my precise city into the web form, I'd say that gets a one-star rating.