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UnitedHealthcare Health Insurance Review

173 Customer Comments & Reviews - see all comments
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UnitedHealthcare provides wellness coverage for short-term health insurance, employees, families and individuals. Its health insurance plans includes coverage for dental, life, vision and disability. UnitedHealthcare offers 4 major types of plans; bronze, silver, gold and platinum. Covered services include laboratory, prescription drugs, hospitalization and medical services in general.  

What’s Included with United Health Care?

  • Rehabilitative and habilitative devices and services
  • Pediatric Services that includes vision and oral care
  • Laboratory services
  • Prescription drugs
  • Preventive and wellness services and chronic disease management
  • Ambulatory patient services
  • Hospitalization
  • Maternity and newborn care
  • Emergency services
  • Mental health and substance use disorder services including health treatment

Types of Health Insurance Plans

Businesses and Organizations

Yes

Individuals and Families

Yes

Short-Term Health Insurance

Yes

Other Insurance Plans Offered:

  • Vision Insurance
  • Critical Illness Insurance
  • International Travel Medical Insurance
  • Dental Insurance
  • Disability Income Insurance

Plans Reviewed

Bronze Insurance Plan

UnitedHealthcare’s Bronze Plan offers the most affordable monthly premium but has the highest out-of-pocket costs for health care services. It covers 60% of health care expenses while the remaining 40% is divided to be paid by the beneficiary as a co-payment, co-insurance, or deductible.

Silver Insurance Plan

The company has created Silver Plan which covers 70% of health care expenses while gives consumers a remaining 30% that is considered to be out-of-pocket expenses. Compared to their Bronze Plan, it has lower out-of-pocket costs and monthly premium rates.

Gold Insurance Plan

Gold Plan pays a total of 80% of health care expenses that are covered by UnitedHeathcare. Consumers pay the remaining 20% in the form of co-insurance, co-payment, and deductible. It provides a wider range of medical services which let policyholders have higher monthly premium in return for a lower out-of-pocket expenses.

Platinum Insurance Plan

Platinum Plan has the highest monthly premium among the company’s insurance plans. It covers 90% of health care expenses while gives policyholders a 10% remaining balance to pay as a deductible, co-payment, or co-insurance.

*UnitedHealthcare requires clients to pay a co-insurance or co-payment for the services they cover. In case a specific service is not covered by the company, customers are obliged to pay for all the expenses associated in it.

How Much Does It Save You?

Bronze

60% of covered health care expenses

Silver

70% of covered health care expenses

Gold

80% of covered health care expenses

Platinum

90% of covered health care expenses 

Summary

UnitedHealthcare offers an easy to understand health insurance plans that comes with its own unique coverage and benefit limits. It offers an extensive list of covered services and treatments which protects you against costly medical expenses.


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173 Customer Comments & Reviews

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D
Dieter P
3/22/2024
On March 21 this year I received a letter from them dated March 14. that of March 7 my healthcare provider is not anymore in their network. I was scheduled for April 3. to get a knee replacement with this provider who is now out of network and UH will not cover the cost. Is this gangster behavior legal? Paying for the insurance and the moment they need to do their part of the contract you get a kick in the Ass from UH.


M
Mike M
3/14/2024
This company goes out of its way to discriminate against deaf people. If you are deaf or hard of hearing, they will not let you use an interpreter of your choice and insists that you share your information with some random interpreting service that is governed by no Law whatsoever on whom they share your information with. They violate every ADA rule there is. But hay, deaf people to them have no rights. SHAME on UnitedHeathcare.


02bsurfn
2/24/2024
All they want is your money.... Kept billing me even after I changed plans.


jo.reints
2/16/2024
I switched to UHC (dual complete) from CHP in late 2017 & have never looked back. It's an incredible healthcare plan in my opinion & definitely the best I've ever had. I can get fresh fruit/veggies with my HealthyRewards Card, as well as assistance with my utility bill and 100% coverage of prescription medications. They also cover the cost of my hearing aids, eyeglasses & dental care. Anytime I've needed to speak with a UHC advocate, they've always gone above & beyond to assist me no matter what I've needed their help with. I highly recommend United Healthcare.


John-Ivan P
1/31/2024
They frivolously deny claims and ask for unrealistic documentation beyond what the provided medical service is physically able to provide.


J
Jo W
12/28/2023
do not ....i repeat do not get insurance from united health care they misled alot of customers with the subsidy promise...they are telling people you wll receive groceries and money every month they are just telling you that so you will get thier insurance....its sad who can you trust


bustalung75
11/23/2023
it seems to be a trend around the U.S i only have 3 doctors and 2 of them left in sept and i was not notified until nov when i went to my visit that's just wrong not to notify


tkasst
11/9/2023
Wow, I just skipped to page 17 of these comments and they are all horrible....so, I just wanted to say I completely agree and really don't understand why they get 5 star ratings from the government and salesman. I get caught up in thinking well they must be the best, but all these reviews say they are awful...and they are..you got a problem, you are sent to the off shore call center who can only read a script, and will not understand, try to understand, or fix your problem. You call more folks, some that can speak American, and they can't help you. Thier apps don't work, and I was told my app was compromised...I complained to medicare...and they didn't care!


tom.riceelko
10/28/2023
Worst insurance company I have ever dealt with. They automatically changed to secondary insurance without reaching out to find that I did not have another primary insurance. Then they started denying claims. Took six months to straighten out. They had paid a claim, rescinded payment and then still would not pay a claim and left me to pay the bill. Should be zero stars.


W
Wade S
9/28/2023
Every claim seems to get an automatic denial. I get gas lit, and spoken down to whenever I talk to associates. I can’t get straight answers to my questions, they circle around the question and provide a smoke and mirror answer. I really have had a bad experience with UHC.



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