Compare Cigna vs. Kaiser Permanente Health Insurance

What’s the difference between Cigna Health Insurance and Kaiser Permanente Health Insurance? See how our editors compare the two companies below.
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Cigna Health Insurance
9.6 / 10 - Excellent
#7 in Health Insurance
Kaiser Permanente
9.5 / 10 - Excellent
#9 in Health Insurance
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Key Facts

  • Claim Assistance
  • Home Delivery Pharmacy
  • Health Assistant Online Coaching
  • Highly trained, professional coaches
  • Personalized Services
  • Find a doctor online
  • Multiple health insurance plans offered
  • Electronic health record
  • Appointment scheduler
  • 24/7 advice nurses  
  • Live chat

ConsumersAdvocate.org Ratings

9.6 / 10 - Excellent
9/10
Cost
10/10
Network Size
10/10
Financial Reputation
10/10
Customer Experience
8/10
Coverage
9.5 / 10 - Excellent
9/10
Cost
10/10
Network Size
9/10
Financial Reputation
10/10
Customer Experience
9/10
Coverage


Final Verdict

Cigna Health Insurance and Kaiser Permanente Health Insurance are very close in quality and have the same overall rating. That said, Cigna scores better than Kaiser Permanente across: Financial Reputation. Whereas, Kaiser Permanente scores better on Coverage. Both companies score similarly on Cost, Network Size, and Customer Experience.