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UnitedHealthcare Health Insurance Review

173 Customer Comments & Reviews - see all comments
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UnitedHealthcare provides wellness coverage for short-term health insurance, employees, families and individuals. Its health insurance plans includes coverage for dental, life, vision and disability. UnitedHealthcare offers 4 major types of plans; bronze, silver, gold and platinum. Covered services include laboratory, prescription drugs, hospitalization and medical services in general.  

What’s Included with United Health Care?

  • Rehabilitative and habilitative devices and services
  • Pediatric Services that includes vision and oral care
  • Laboratory services
  • Prescription drugs
  • Preventive and wellness services and chronic disease management
  • Ambulatory patient services
  • Hospitalization
  • Maternity and newborn care
  • Emergency services
  • Mental health and substance use disorder services including health treatment

Types of Health Insurance Plans

Businesses and Organizations

Yes

Individuals and Families

Yes

Short-Term Health Insurance

Yes

Other Insurance Plans Offered:

  • Vision Insurance
  • Critical Illness Insurance
  • International Travel Medical Insurance
  • Dental Insurance
  • Disability Income Insurance

Plans Reviewed

Bronze Insurance Plan

UnitedHealthcare’s Bronze Plan offers the most affordable monthly premium but has the highest out-of-pocket costs for health care services. It covers 60% of health care expenses while the remaining 40% is divided to be paid by the beneficiary as a co-payment, co-insurance, or deductible.

Silver Insurance Plan

The company has created Silver Plan which covers 70% of health care expenses while gives consumers a remaining 30% that is considered to be out-of-pocket expenses. Compared to their Bronze Plan, it has lower out-of-pocket costs and monthly premium rates.

Gold Insurance Plan

Gold Plan pays a total of 80% of health care expenses that are covered by UnitedHeathcare. Consumers pay the remaining 20% in the form of co-insurance, co-payment, and deductible. It provides a wider range of medical services which let policyholders have higher monthly premium in return for a lower out-of-pocket expenses.

Platinum Insurance Plan

Platinum Plan has the highest monthly premium among the company’s insurance plans. It covers 90% of health care expenses while gives policyholders a 10% remaining balance to pay as a deductible, co-payment, or co-insurance.

*UnitedHealthcare requires clients to pay a co-insurance or co-payment for the services they cover. In case a specific service is not covered by the company, customers are obliged to pay for all the expenses associated in it.

How Much Does It Save You?

Bronze

60% of covered health care expenses

Silver

70% of covered health care expenses

Gold

80% of covered health care expenses

Platinum

90% of covered health care expenses 

Summary

UnitedHealthcare offers an easy to understand health insurance plans that comes with its own unique coverage and benefit limits. It offers an extensive list of covered services and treatments which protects you against costly medical expenses.


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173 Customer Comments & Reviews

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holmes.samantha8
6/15/2022
I absolutely hate this company. I have to call costomer service to straighten out the most basic aspects of my coverage. For example, I was charged $200 for the first PCR covid test I recieved, a test supposedly garunteed to be free for all. They've dropped my coverage twice without notifying me leaving me uninsured for months without my knowledge. The lastest is with reguards to my routine physical. I had to call because my initial visit was listed as "out of network" despite subsequent visits being in network... interesting. My doctor told me to come in for a follow up to this routine visit. UHC charged me $120 in addition to the co pay for the follow up. When I asked why, they told me... Read More


kathy.zimmerman13
5/7/2022
I have to say this has to be the worst insurance company for those with underlying health issues. Majority of tests and medications your doctor orders are constantly in denial. Your care is delayed due to this policy. Furthermore, finding a good mental health provider is non existent because they have a separate outside service. Majority of good providers are not in-network. I don't understand why a health insurance company that would discriminate against those that actually need to use medical insurance. We are forced to purchase heath insurance but when we actually need to use it, it's an automatic denial. You have to constantly justify medically needed treatments with United... Read More


T
Troy
4/14/2022
Customer service is terrible. Six calls so far and still have not solved a simple problem, and still get different answers every time i get a different representative. Remember the $35 insulin deal for Medicare recipients? UHC and others now calling this medication "medical equipment" for some of us, sending my costs from $35 to $176 per month. Makes my blood boil when i get their little notices telling me how much they care about my health. Keep looking for the loopholes UHC, and I will keep lobbying congress to clip your wings.


hp.1hunnit
4/14/2022
I am not going to associate with United Health Care ever again. I filed an appeal stating I was not aware of Kaiser Permanente & United Health Care do not work together. I was not feeling well at midnight of January, and there was no 24hr hospital besides Kaiser. Kaiser's staff said I am covered and good to go. And so, my appeal is denied and I am alone to pay $604 out of pocket without coverage. My health care expired, and I am not planning to renew or be a member with United Health care. Basically, I got screwed. For people who are planning to sign up with them, please don't.


F
Frank
4/14/2022
My wife purchased a advantage plan for here Supplemental insurance, we found out it did not cover several of her doctors, so we talked to a representative of united health care whom signed us up for another plan she had in the past with them also for here prescription another plan. We were told to contact the Advantage plan people and get a letter saying were cancels the Advantage plan. WELL this lady said that she couldn't do that because medicare's rule wouldn't let here do this. Now we spent 3 hour's on the phone between the prescription department and the Supplement people and the Advantage people,, I can't believe that one person isn't capable of taking care of all of our needs with... Read More


kate.carpenter1968
4/6/2022
A non surgical employee refused coverage for our son’s pectus carinatum and lung surgery. He decided it was not necessary and “as long as he was employed he would never allow coverage”.


W
Wendy B
3/29/2022
I signed up fir United Healthcare in September of 2021. They input my Medicare number wrong. I called 5 times because Medicare still has not received the new supplemental insurance information from them. Each time I have been assured it was fixed and the notice was sent. It is now March 29,2022. They say they will send it again on April 7 as they only send them out a couple times a month. This has been a nightmare. AARP needs to not be in business with them anymore. They only show I have called once even though I have noted names and dates of whom I spoke too. One time I had a chat going with a Medicare agent online while speaking to an agent on the phone. Medicare saying they have not... Read More


P
Phree P
3/1/2022
Almost every single day for the last year I have received junk mail for Medicare. I have called the company several times to be taken off their mailing list. I do not need, nor want, Medicare as I am a veteran and all my medical , vision, and dental needs are taken care of through the VA. Even one of UHCs that I spoke to was unaware of this and she said her husband and father are veterans. My last call was transferred to AARP. The call before that the representative was nothing but argumentative. When I asked for a supervisor she put me on hold for 13 minutes then disconnected the call. And you think I would even consider doing business with a company like this even if I needed/wanted... Read More


barbaragronas
2/19/2022
Beware of the so called dental benefits! I had two crowns put on two teeth that were 60% gone and had cavities and decay. They did not want to pay for one because they said the tooth was more than 50% left but my dentist said it was 60% bad! Then they did not want to pay for core buildup or pins for the crowns. I have never had a crown put on without pins or core buildup and its necessary to ensure the crown lasts. I never got a welcome package and every time I called to ask about something I literally got a different answer. They dont pay for dental unless its pre approved by them. They make it so hard that you dont even want to use their "so called" benefits as you will most... Read More


katep459
2/15/2022
Worse than Terrible .Unbelievable Incompetence. Untrained employees who will not be bothered. A complete Failure! People depend on UH& with UnitedHealthCare people will & are going to die because of this horrendous Company!



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