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UnitedHealthcare Health Insurance Review

173 Customer Comments & Reviews - see all comments
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UnitedHealthcare provides wellness coverage for short-term health insurance, employees, families and individuals. Its health insurance plans includes coverage for dental, life, vision and disability. UnitedHealthcare offers 4 major types of plans; bronze, silver, gold and platinum. Covered services include laboratory, prescription drugs, hospitalization and medical services in general.  

What’s Included with United Health Care?

  • Rehabilitative and habilitative devices and services
  • Pediatric Services that includes vision and oral care
  • Laboratory services
  • Prescription drugs
  • Preventive and wellness services and chronic disease management
  • Ambulatory patient services
  • Hospitalization
  • Maternity and newborn care
  • Emergency services
  • Mental health and substance use disorder services including health treatment

Types of Health Insurance Plans

Businesses and Organizations

Yes

Individuals and Families

Yes

Short-Term Health Insurance

Yes

Other Insurance Plans Offered:

  • Vision Insurance
  • Critical Illness Insurance
  • International Travel Medical Insurance
  • Dental Insurance
  • Disability Income Insurance

Plans Reviewed

Bronze Insurance Plan

UnitedHealthcare’s Bronze Plan offers the most affordable monthly premium but has the highest out-of-pocket costs for health care services. It covers 60% of health care expenses while the remaining 40% is divided to be paid by the beneficiary as a co-payment, co-insurance, or deductible.

Silver Insurance Plan

The company has created Silver Plan which covers 70% of health care expenses while gives consumers a remaining 30% that is considered to be out-of-pocket expenses. Compared to their Bronze Plan, it has lower out-of-pocket costs and monthly premium rates.

Gold Insurance Plan

Gold Plan pays a total of 80% of health care expenses that are covered by UnitedHeathcare. Consumers pay the remaining 20% in the form of co-insurance, co-payment, and deductible. It provides a wider range of medical services which let policyholders have higher monthly premium in return for a lower out-of-pocket expenses.

Platinum Insurance Plan

Platinum Plan has the highest monthly premium among the company’s insurance plans. It covers 90% of health care expenses while gives policyholders a 10% remaining balance to pay as a deductible, co-payment, or co-insurance.

*UnitedHealthcare requires clients to pay a co-insurance or co-payment for the services they cover. In case a specific service is not covered by the company, customers are obliged to pay for all the expenses associated in it.

How Much Does It Save You?

Bronze

60% of covered health care expenses

Silver

70% of covered health care expenses

Gold

80% of covered health care expenses

Platinum

90% of covered health care expenses 

Summary

UnitedHealthcare offers an easy to understand health insurance plans that comes with its own unique coverage and benefit limits. It offers an extensive list of covered services and treatments which protects you against costly medical expenses.


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173 Customer Comments & Reviews

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Jacquelyn M
9/2/2023
UHC is leaving us without doctors. They are not signing with Boulder Community Health and we keep getting notices we will have no doctors after Sept 30. This is so bogus. Just like that- our entire health history and our on-going care are gone. My husband has cancer and is scheduled for surgery in Nov and he won't have insurance with his doctor. People face it- you are at their mercy and they don't have any mercy. They would rather send you $10 for talking to a friend than sign up competent and very wonderful doctors. They could keep their optium over the counter health benefits and they can keep their home nurse check up just give us back our doctors. Last month I would have... Read More


T
Tricia S
8/29/2023
If I could get to this box without leaving any stars I would. UHC doesn’t deserve anything! This insurance is criminal! You and your doctor have to jump through so many hoops to get anything done. So much corrupt gray area! There must be a lot of politicians in bed with United Health Care. Having this insurance is like having no insurance, but you’re still paying a high monthly price. The people in charge of UHC sicken me😡


Amy F
7/29/2023
My husband's insurance was switched from Blue Advantage to United Healthcare. The transition process has turned into a NIGHTMARE. We are currently trying to figure out why their website shows my husband can obtain his Advair Diskus 90-day supply for $6.19 -- and then when he ordered it, they changed the price to $118. So far we've talked to Optum reps as well as UHC reps. NO STRAIGHT ANSWERS except to say "the plan" does not cover the generic of this drug?! (But the $6.19 price on the website isn't for generic anyway, it's for "brand.") Nearly a week into this tangled mess and still no answer in sight -- AND, Optum Rx shipped these drugs and billed him at the higher price without his... Read More


side241
6/1/2023
Worst insurance I have ever had. They deny everything first, even when your doctor says you need a surgery right away or you could become paralyzed. Only after several appeals will they relent and approve it. I just got denied again for a prescription. I freakin' hate UHC. Oh - and I pay $997 per month for a policy with a $8,000 deductible.


walterlong1
5/30/2023
My strongest complaint concerns UnitedHealthcare's pharmacy provider, OPTUM who provides sub-standard care. Authorized medications are routinely denied and I am told to look elsewhere or have my physician select a different med. Today I was informed that the med ordered weeks ago was long standing out of stock and to call my doctor for a different medication. This has occured in the recent past for 3 other medications. Today 5/30/31 I called at 11am regarding a medication and when I asked for additional information the call was abruptly terminated by the OPTUM rep., not the first time being hung up on but the first time I am complaining. Their customer service is abysmal.


sharonmoffenbier
5/23/2023
This is the worst insurance on the face of the earth. My husband needs a special therapy and it was denied. Trying to appeal for him to get this therapy is horrible. It was denied because they said he has dementia. What a crock of crap. They don't even know how to read a report. He suffers from MDD, not dementia. My husband's life is in their hands. When I can get Medicare, I WILL NEVER GET UHC INSURANCE. THEY SUCK.


erbird10
4/21/2023
Purchased insurance through Marketplace. I was supposed to pay $50.00 co pay to see an in network doctor. However after making the appointment the doctor was told that I had to meet my $7,500 deductible first. That isn't the way it was written in the description of the plan. When I cancelled the policy in the middle of the month they refuse to prorate my premium and refund the balance of the unused premium. This is not right!


R
Robert K
4/11/2023
Rob K Dental insurance is supposed to pay up to $500 per year. UHC only paid $465 even though I spent in excess of $500. They refuse to pay the rest of the money.


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Tebel S
4/7/2023
Awful. Called several times to talk with a rep, and their accents were so thick I couldn't understand them. I asked for an "on-shore" rep and they hung up on me.


jblairt
3/15/2023
Please be careful when working with UnitedHealthcare. I had an awful experience with them when trying to register a United Healthcare Golden Rule account. They were unable to help me register despite talking to 10 different reps (including their managers and tech reps). Somehow they managed to mix up my old employer account from 2021 to a totally separate individual plan. Beyond the issue they were consistently RUDE and INCOMPETENT. If you have United Healthcare good luck



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