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CIGNA Dental Insurance Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
82 Customer Comments & Reviews - see all comments
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Founded in 1982, Cigna is a health and life services organization with headquarters in Connecticut and Philadelphia. Cigna offers health plans and related products, such as workers compensation, group, life, accident, and disability insurances. The company, which currently employs over 30,000 people and services 86 million customers in 30 countries, holds an A+ rating with the BBB.

CIGNA Dental Review

CIGNA Dental has one of the biggest network of dentists in the country today. It provides a wide selection of individual and group dental insurance plans. 

What's included with CIGNA Dental

Plan Reviewed

MYCIGNA Dental 1500 Plan

How much does it save you?

Deductible waived for preventive services, 20% payout after deductible, 50% payout after deductible

Premiums

Individual (ages 18–59) $30.00 /mo
Individual (ages 60+) $38.00 /mo
Individual + Spouse $55.50 /mo
One-Parent Family (1 adult, 2 children) $70.80 /mo
Two-Parent Family (2 adults, 2 children) $96.30 /mo

Annual Maximum

$1000 per person

Treatments Covered and Reimbursement

Excellent list of treatments covered for Basic, Preventive and Major services

 

Fine Print

You may pay more for out-of-network charges if the dentist’s charges exceed the amount Cigna reimburses for billed services.

You may be eligible to waive the waiting period with prior qualified coverage, not applicable to orthodontia.

Dental rates may vary based on age and geographic location (residential zip code).

 

Summary

CIGNA Dental offers great savings on preventive, basic and major treatments. However, they tend to be on the costlier side so it's a good idea to check for other available packages. Premiums and plans are subject to your location. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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82 Customer Comments & Reviews

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Heather S
10/29/2021
I signed my teen son up for this insurance so that he could see my dentist (my dentist does not accept his insurance). No where does it state that there is any type of waiting period. When he went for a routine cleaning, Cigna covered NOTHING. I paid everything out of pocket. A few months later, he went in for a filling (his first) and again, Cigna covered NOTHING. I cancelled this insurance because it doesn't cover ANYTHING.


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VIVIA D
8/26/2021
Cigna is the worst dental plan that I have ever had. I wonder why are they still in business; I would not even recommend them for my dog. Words can not express how low down, dirty, and incompetent they are. Shame on them,


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Nancy O
7/14/2021
I am very upset about the way my dental plan was portrayed to me. I asked for a dental ppo plan since that's what my dentist is in. I then received an insurance card that said "dental ppo - Cigna dppo advantage". After my first dentist visit, I discovered this is NOT a PPO plan. So, I am only getting about 50% of my bill covered instead of 100%. Why would you write it as a dental ppo plan when it's not! I think it's deliberately misleading!


coachjoshbrooks
7/9/2021
CIGNA IS EXTREMELY DECEITFUL. REPEATEDLY FINDS FINE PRINT TO BE REASON FOR NOT PAYING


Sergio O
5/23/2021
Despicable dental insurance Co. I work for a large Airline and unfortunately it's the only option I have at the moment. Their International department responsible to translate foreign dentist work is really bad and unreliable! They expect the foreign dentist to know all the ADA codes and specifications for each procedure. This is not the reality. Poor translation department for foreign language services done outside of the USA. Their instructions are not correct when asking you to only submit a receipt with the local service specifications. They will place a PENDING status on your claim and no action is taken until you start digging. If I had a chance I'd certainly not elect CIGNA Dental... Read More


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Bill F
5/21/2021
Worst dental insurance company I have ever dealt with. My dentist, oral surgeon and endodontist also have absolutely nothing good to say about Cigna. They are just a royal pain when it comes to getting insurance claims processed and they will drag their heels for months at a time for now good reason. They will often say they will require more information to process a claim. But if you call them and ask what they need to complete the claim, they will say they already have everything they need. I have never had these sorts of issues with Delta Dental or any other dental insurance company. Avoid Cigna if at all possible. There are so many better alternatives out there.


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CG
5/19/2021
The worst . Like many other reviews here . I am still trying to get them to cover my TMJ appliance. We called at the beginning of April and we were told it was covered at 50%. Have an agent name and reference number. At the end of April they denied the claim. They were contacted again by my dentist office and myself and they are stating stating that it is under review and is being reprocessed. They keep extending the deadline everytime we call back. It has been three weeks now, just ridiculous. This is the only plan offered by my employer and I am just frustrated that they jerk you around. If you have another option don't go with Cigna


dwoodland13
5/5/2021
Had the policy for over a year, called to cancel my policy and they still charged me. Called them back to find out why I had a charge, they said it can take 10 days for them to cancel the policy and they can charge me in the mean time.


David M
4/22/2021
CIGNA IS LEAVING ME WITH A GAP IN MY MOUTH AND IS FINE WITH THAT - unless I want to pay 100% out of my pocket. Last year I had a bridge put in to cover tooth #19. The bridge attached to #18 & 20. #18 tooth cracked and needed to be pulled, which means there is no tooth there to hold the bridge. So my dentist gets a preauthorization for an implant on tooth #19, they approve but don't pay, yet I paid my share for the implant. They didn't pay because they will only do major work on a tooth every 8 years. I appealed, they said sorry, won't help you. It's our policy. Frustrating... ***They did tell me to go after the dentist who is reviewing the case. They likely won't do anything... Read More


jesse.mendez01
4/7/2021
cancelling my plan without notice so got no plan go to bluecross and shield even better



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