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CIGNA Dental Insurance Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
86 Customer Comments & Reviews - see all comments
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Founded in 1982, Cigna is a health and life services organization with headquarters in Connecticut and Philadelphia. Cigna offers health plans and related products, such as workers compensation, group, life, accident, and disability insurances. The company, which currently employs over 30,000 people and services 86 million customers in 30 countries, holds an A+ rating with the BBB.

CIGNA Dental Review

CIGNA Dental has one of the biggest network of dentists in the country today. It provides a wide selection of individual and group dental insurance plans. 

What's included with CIGNA Dental

Plan Reviewed

MYCIGNA Dental 1500 Plan

How much does it save you?

Deductible waived for preventive services, 20% payout after deductible, 50% payout after deductible

Premiums

Individual (ages 18–59) $30.00 /mo
Individual (ages 60+) $38.00 /mo
Individual + Spouse $55.50 /mo
One-Parent Family (1 adult, 2 children) $70.80 /mo
Two-Parent Family (2 adults, 2 children) $96.30 /mo

Annual Maximum

$1000 per person

Treatments Covered and Reimbursement

Excellent list of treatments covered for Basic, Preventive and Major services

 

Fine Print

You may pay more for out-of-network charges if the dentist’s charges exceed the amount Cigna reimburses for billed services.

You may be eligible to waive the waiting period with prior qualified coverage, not applicable to orthodontia.

Dental rates may vary based on age and geographic location (residential zip code).

 

Summary

CIGNA Dental offers great savings on preventive, basic and major treatments. However, they tend to be on the costlier side so it's a good idea to check for other available packages. Premiums and plans are subject to your location. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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86 Customer Comments & Reviews

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jpgreer1
1/19/2022
Cigna....one of the most POORLY RAN BUSINESS I HAVE EVER DEALT WITH!! You call them and "attempt" to talk with them AND understand them. I don't care where they work but they speak extremely Poor English. After holding for a supervisor for 28 minutes they "accidentally" HANG UP!! Last year AND this year they did not receive my check for dental insurance. I pay by the year. Last year I had to pay for a stop payment on my check and pay via a credit card after a 25 minute telephone call to customer service. It appears, I will have to do the same this year since they AGAIN have not received my check that was mailed on December 22, 2021. In the past 30 years...Cigna is the ONLY business... Read More


D
David U
1/5/2022
Ripoff, uses misleading language that if you're not exceptionally careful you end up sometimes paying more for a visit than if you went without insurance, if you include your monthly payments. Which is just ridiculous.


D
Debra
12/10/2021
After 6 months of dentist insurance filings and insurance company requests for more data, we finally make the "umpteenth" call to Cigna only to be told there is no coverage for a porcelain base if the tooth was missing 3 years ago when the insurance started. Not even for the tooth that is still there. What is your insurance actually for?


T
Ted
11/22/2021
3 months to get paid 50% of claim after i was told covered at 80% (submitted in April-paid in July) another claim is STILL on hold for a month sent in October, it's now November and I was told I needed to wait 10 day processing.., Since its over 30 days I am told they will escalate the claim and i need to wait 5 business days. THIS IS THE WORST DENTAL COVERAGE EVER!! I NEVER had a problem with Delta Dental.


H
Heather S
10/29/2021
I signed my teen son up for this insurance so that he could see my dentist (my dentist does not accept his insurance). No where does it state that there is any type of waiting period. When he went for a routine cleaning, Cigna covered NOTHING. I paid everything out of pocket. A few months later, he went in for a filling (his first) and again, Cigna covered NOTHING. I cancelled this insurance because it doesn't cover ANYTHING.


V
VIVIA D
8/26/2021
Cigna is the worst dental plan that I have ever had. I wonder why are they still in business; I would not even recommend them for my dog. Words can not express how low down, dirty, and incompetent they are. Shame on them,


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Nancy O
7/14/2021
I am very upset about the way my dental plan was portrayed to me. I asked for a dental ppo plan since that's what my dentist is in. I then received an insurance card that said "dental ppo - Cigna dppo advantage". After my first dentist visit, I discovered this is NOT a PPO plan. So, I am only getting about 50% of my bill covered instead of 100%. Why would you write it as a dental ppo plan when it's not! I think it's deliberately misleading!


coachjoshbrooks
7/9/2021
CIGNA IS EXTREMELY DECEITFUL. REPEATEDLY FINDS FINE PRINT TO BE REASON FOR NOT PAYING


Sergio O
5/23/2021
Despicable dental insurance Co. I work for a large Airline and unfortunately it's the only option I have at the moment. Their International department responsible to translate foreign dentist work is really bad and unreliable! They expect the foreign dentist to know all the ADA codes and specifications for each procedure. This is not the reality. Poor translation department for foreign language services done outside of the USA. Their instructions are not correct when asking you to only submit a receipt with the local service specifications. They will place a PENDING status on your claim and no action is taken until you start digging. If I had a chance I'd certainly not elect CIGNA Dental... Read More


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Bill F
5/21/2021
Worst dental insurance company I have ever dealt with. My dentist, oral surgeon and endodontist also have absolutely nothing good to say about Cigna. They are just a royal pain when it comes to getting insurance claims processed and they will drag their heels for months at a time for now good reason. They will often say they will require more information to process a claim. But if you call them and ask what they need to complete the claim, they will say they already have everything they need. I have never had these sorts of issues with Delta Dental or any other dental insurance company. Avoid Cigna if at all possible. There are so many better alternatives out there.



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