Compare Guardian vs. Humana Dental Insurance

What’s the difference between Guardian Dental Insurance and Humana Dental Insurance? See how our editors compare the two companies below.
Last Updated: June 09, 2018
Disclosure: We receive advertising revenue from some partners. 
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Guardian Dental Insurance
9.1 / 10 - Excellent
#11 in Dental Insurance
Humana Dental Insurance
9.5 / 10 - Excellent
#10 in Dental Insurance
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Key Facts

  • One of the largest provider networks 
  • Over 83,000 providers @ more than 171,000 locations nationwide
  • 2.5 day average processing time and 99% accuracy rate
  • Average discounts 30%

 

  • No waiting period for discounted services
  • Details vary by state. Easy Online Quotes! 
  • Available from our partner eHealth Dental Insurance

ConsumersAdvocate.org Ratings

9.1 / 10 - Excellent
9/10
Coverage
10/10
Benefit Limits
9/10
Plan Options
8/10
Customer Service
9/10
Cost
10/10
Reviews
9.5 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Plan Options
9/10
Customer Service
10/10
Cost
10/10
Reviews

Customer Reviews

 (55)
1.8 / 10 - Terrible
2%
5 stars
0%
4 stars
4%
3 stars
5%
2 stars
85%
1 stars
 (33)
1.4 / 10 - Terrible
0%
5 stars
0%
4 stars
3%
3 stars
0%
2 stars
97%
1 stars

Final Verdict

Humana Dental Insurance has a higher overall rating than Guardian Dental Insurance. Humana scores better than Guardian across: Coverage, Plan Options, Customer Service, Cost, and In-Network Dentists. However, Guardian scores better on Benefit Limits. Both companies score similarly on Reviews.


Customer Comments & Reviews

D
DJ
San Jose, California
3/23/2018
Guardian Dental Insurance review
Unfortunately I've had bad experience with GDI but thing are getting better. One example is trying to get a replacement bridge approved. My Dentist sent 2 requests with x-rays to Guardian and did not receive any response. I took the reins and called Guardian one day. The rep told me there was no record of for a bridge replacement. She but me on hold, got back to me and said the request was waiting approval. I replied, "I thought your records showed not requests." She said it was seen further down the document she was reading and Guardian would call me back in two hours to let me know the results. Yes, guessed it, I did not receive a telephone call. I called back the next day, got the same run around but the only difference was I had to wait 48 hours for an update. After hanging up, I called Guardian again and this time was told a different story. The claim was approved. Wow! miracles never seem to amaze me. In a matter of minutes I received a negative response and than a positive one from a Guardian rep. A good lesson from this whole ordeal is to stay persistent. Do not let your guard down. Unfortunately one has to stay persistent this days to get "good customer" service.


R
Ruth B
2/10/2018
Humana Dental Insurance review
I have tried several times to find out about my dental coverage. No luck all I get is this is the wrong information, I need to know what I am paying payments monthly for. I need a certificate of types of coverage that I am paying for , Because I really need dental work done. Thank you Ruth Bailes at rjbailes@frontier.com


Nicole D
Boston, Massachusetts
9/16/2017
Guardian Dental Insurance review
This coverage is terrible. The communication is awful, customer service can't speak English and therefore has trouble communicating information. They said they'd cover 80% for out of network fillings, then they tell me it's 80% of the rate THEY decide, not what the dentist charges. They didn't even cover the full cost of my cleaning. If you have another option, choose it. also, it won't let me rate anything below very good, what a scam!


R
regina
Rocky Mount, Virginia
8/11/2017
Guardian Dental Insurance review
great network of doctors and processing of claims