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EasyCare Car Warranty Review


ConsumersAdvocate.org Rating: 2.4 / 5 (Average)
79 Customer Comments & Reviews - see all comments
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EsyCare is a provider of motor vehicle service plans for both the personal and commercial markets. Founded in 1984 as a warranty management contractor to auto companies, EasyCare now sells service plans of its own directly to the consumer. The company is headquartered in Norcross, Georgia.

How is EasyCare rated?

Breakdown

4.0/5
Plans & Service Contracts
3.5/5
Claims & Repairs
0.0/5
Reputation

Overall Rating: 2.4 / 5 (Average)

EasyCare is a sound choice for automobile service plans. The company offers a broad array of service contract options, ranging from bare-bones plans that cover little more than the engine and drivetrain all the way up to plans that cover almost everything. The company began as a warranty management service to automobile manufacturers and has substantial experience in the field. It summarizes its contracts in both inclusive and exclusionary terms. It has a solid reputation with the BBB and has partnered with other reputable companies.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage

Coverage - 2 / 5

The list of covered systems and parts provided on the company's website is remarkably detailed. EasyCare's lower three plans are stated in inclusionary terms, i.e., lists of what is covered. Its top-tier plan, however, is stated in both inclusionary and exclusionary terms. That top-tier plan appears to be very thorough and to exclude only cosmetic items and a few specialty components.

What does EasyCare cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Hybrid / Electric Vehicle Components
  • Windshield Repair
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension

Additional Benefits

  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance

Exclusions

For a full list of EasyCare exclusions, check out this page.

Claims & Repairs

Claims & Repairs - 3.5 / 5

The company provides few details of its claim procedures. It states that repairs must be done at a "licensed" repair facility, an ambiguous requirement that consumers may wish to clarify before purchasing a service plan. It is also unclear from the company's publications whether customers have any obligation to maintain a vehicle maintenance log or other documentation.

EasyCare Service Contract

Contract Details

Transferability of Warranty?
Yes

Plans & Service Contracts - 4 / 5

Although EasyCare provides lengthy summaries of what is covered by its service contract, a copy of the actual contract could not be discovered on its website. Since the contract has not been evaluated, consumers are advised to review it themselves carefully before making a purchase decision.

Company Reputation

Company Details

Year Founded
1984
Vehicle Protection Association Member?

Customer Reviews

BBB Rating
A+
BBB Positive Reviews
3
BBB Neutral Reviews
0
BBB Negative Reviews
6

Reputation - 0 / 5

EasyCare enjoys an A+ rating with the BBB. It has extensive experience in the auto warranty field, though the length of its experience in selling its own extended warranty plans is unknown. The company has a used vehicle certification and warranty partnership with Motor Trend magazine.

Contact & Additional Information

Homepage URL
Company Phone
(800) 538-4181
Headquarters Address
6010 Atlantic Boulevard, Norcross, GA, 30071
Mailing Address
6010 Atlantic Boulevard, Norcross, GA, 30071

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79 Customer Comments & Reviews

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Irma J
5/21/2022
Only had to pay a deductible of $250 to fix an otherwise $2000+ repair. Hoping to use it as much as possible before my coverage ends


Rebecca L
5/21/2022
Thanks Easy Care my experience was GREAT! Everything was done in a very timely matter. Coverage was the best and so very easy.


Graciela E
5/20/2022
Saved my bacon! I bought a used Sonata from a friend and paid the $50 to transfer the Easy Care warranty. The car needed a new AC compressor and the bill was $1,400. I paid the $100 deductible and have singing Easy Care's praises ever since.


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Yolanda F
5/20/2022
Even in an unfortunate event with losing my car. Having to go back and forth between the dealer and easy care started becoming a hassle. But every time I talked with Easy Care they helped me understand what the problem was and told me, and showed me how to handle it. I have to say they saved me a lot of money, because when I delt with the dealer I wanted to stop. But easy care brought my hopes back up. So thank you to a great staff!


Clifford F
4/28/2022
I took my car in because my head lights went out and the abs light was on. They gladly worked on it and diagnosed the issues quickly. Everyone I spoke with was very professional and I am thankful that the mechanic was able to get my problems fixed.


Martin P
4/28/2022
I bought a used lexus suv, which has needed some repairs. Easy Care auto warranty has approved for all repairs with no out of pocket costs. I never believed in buy car warranties but thanks to Easy Care, I am now a firm believer that everyone should purchase an auto warranty when purchasing a used car. THANKS SO MUCH EASY CARE!!!


Kathy P
4/28/2022
Easy Care sent someone quickly to inspect my car. Thankfully they approved the repairs and I was able to get my car by quickly. They were very easy to work with!! Thank you Easy Care!!


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Isabel S
4/27/2022
Best purchase I have made when purchasing a new to me vehicle. We purchased a 2015 pre owned suv and the easy care plan has already completely paid for itself! I would have had $6000 worth of car work to pay for out of pocket over the last two years but I just paid my deductible instead!!


cynthiabruck
4/27/2022
Excellent service! No hassle coverage! A trustworthy, dependable, reliable company, I highly recommend!


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Nicholas D
4/27/2022
EasyCare was amazing. Got the TotalCare package when I purchased my 2021 Ram. At 79k miles my ECM went bad causing my EGR to go out. EasyCare gave no hassle to the dealership about getting it covered. I paid the deductible and was on my way. I plan on extending my package and I'll never buy a new vehicle without the additional coverage. Thank you EasyCare.



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