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EasyCare Car Warranty Review


ConsumersAdvocate.org Rating: 2.4 / 5 (Average)
79 Customer Comments & Reviews - see all comments
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EsyCare is a provider of motor vehicle service plans for both the personal and commercial markets. Founded in 1984 as a warranty management contractor to auto companies, EasyCare now sells service plans of its own directly to the consumer. The company is headquartered in Norcross, Georgia.

How is EasyCare rated?

Breakdown

4.0/5
Plans & Service Contracts
3.5/5
Claims & Repairs
0.0/5
Reputation

Overall Rating: 2.4 / 5 (Average)

EasyCare is a sound choice for automobile service plans. The company offers a broad array of service contract options, ranging from bare-bones plans that cover little more than the engine and drivetrain all the way up to plans that cover almost everything. The company began as a warranty management service to automobile manufacturers and has substantial experience in the field. It summarizes its contracts in both inclusive and exclusionary terms. It has a solid reputation with the BBB and has partnered with other reputable companies.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage

Coverage - 2 / 5

The list of covered systems and parts provided on the company's website is remarkably detailed. EasyCare's lower three plans are stated in inclusionary terms, i.e., lists of what is covered. Its top-tier plan, however, is stated in both inclusionary and exclusionary terms. That top-tier plan appears to be very thorough and to exclude only cosmetic items and a few specialty components.

What does EasyCare cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Hybrid / Electric Vehicle Components
  • Windshield Repair
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension

Additional Benefits

  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance

Exclusions

For a full list of EasyCare exclusions, check out this page.

Claims & Repairs

Claims & Repairs - 3.5 / 5

The company provides few details of its claim procedures. It states that repairs must be done at a "licensed" repair facility, an ambiguous requirement that consumers may wish to clarify before purchasing a service plan. It is also unclear from the company's publications whether customers have any obligation to maintain a vehicle maintenance log or other documentation.

EasyCare Service Contract

Contract Details

Transferability of Warranty?
Yes

Plans & Service Contracts - 4 / 5

Although EasyCare provides lengthy summaries of what is covered by its service contract, a copy of the actual contract could not be discovered on its website. Since the contract has not been evaluated, consumers are advised to review it themselves carefully before making a purchase decision.

Company Reputation

Company Details

Year Founded
1984
Vehicle Protection Association Member?

Customer Reviews

BBB Rating
A+
BBB Positive Reviews
3
BBB Neutral Reviews
0
BBB Negative Reviews
6

Reputation - 0 / 5

EasyCare enjoys an A+ rating with the BBB. It has extensive experience in the auto warranty field, though the length of its experience in selling its own extended warranty plans is unknown. The company has a used vehicle certification and warranty partnership with Motor Trend magazine.

Contact & Additional Information

Homepage URL
Company Phone
(800) 538-4181
Headquarters Address
6010 Atlantic Boulevard, Norcross, GA, 30071
Mailing Address
6010 Atlantic Boulevard, Norcross, GA, 30071

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79 Customer Comments & Reviews

Loading Reviews ...
R
Raul H
7/11/2022
70000 in on my 85000 warranty only 2017 F150, I had a few minor, but important issues crop up.My dealer , Cloninger Ford of Hickory, was great as usual, but I was really impressed with the EasyCare warranty coverage.No questions asked... handled all the problems I expected it to.The policy was not cheap, but has basically paid for itself.Well done.


R
Richard M
7/11/2022
Went to my dealership. Gave them Easy Care’s number. Came back to dealership. Paid my deductible. Went home. No hassle! Very pleased!


C
Christian L
7/11/2022
Had transmission failure in my Mazda 6, thought I was going to be out $5k but EasyCare ended up covering it, no problem, just had to pay my deductible. They really came through and I was glad to have purchased it when purchased the car.


D
Debra C
7/9/2022
Brought my GMC in for AC issues. Covered. Seemless and painless. Has to be one of the most Covered auto warranty out there.


J
Justin A
6/21/2022
I am so glad I purchased EasyCare when I brought my vehicle. They were quick with accessing the problem and saved me thousands of dollars. I HIGHLY recommend EasyCare!


R
Rhonda K
6/20/2022
We have never been people to buy a service contract for anything, but because RVs are notorious for issues, decided to take the plunge. So glad we did! We have had two issues with our fifth wheel and easy care came to the rescue and did it in such a way that the repair folks were willing to work with them directly because of their efficient process. I have heard bad stories about other extra service contracts, but so far we have been very grateful and impressed with easy care! Thank you!


D
Dustin H
6/17/2022
EasyCare is very professional, and extremely “easy” to work with. The coverage I selected is excellent, with no hassles among myself, car repair shop, and EasyCare! I recommend it highly.


K
Keith M
6/17/2022
The package bought. IS the package you get. I have never had to justify the repairs and the folks at EasyCare are there to help. Thanks for keeping my truck in great condition!


D
Daniel T
6/15/2022
Always a great experience when my vehicle needs to be repaired. Gives me so much security knowing I have EasyCare.


D
David S
6/15/2022
Easy care was suggested by the dealership I bought the truck from. I was a little unsure about it Because I like factory warranty But after having the truck for a year and a 1/2 and having a few problems Now I am completely happy I purchased it and have it I should go back to the dealership and thank him since I did give him a hard time about it



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