Elephant Auto Insurance Review

Rating: 9.2 / 10 (Excellent)
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Elephant Auto Insurance is an auto insurance provider based out of Virginia. Founded over two decades ago, this company is a subsidiary of UK-based auto insurer Admiral Group, and aims to provide auto insurance for Texas, Tennessee, Virginia, Maryland, Illinois, and Indiana, at prices competitive within the industry.

How is Elephant Auto Insurance rated?


Coverage & Benefits
Pricing and Discounts
Financial Strength
Customer Experience

Overall Rating: 9.2 / 10 (Excellent)

Between its limited range of coverage and discount options, and lack of financial accreditations, it’s difficult to judge Elephant Auto Insurance on such a minute set of data points. All told, in conjunction with its radically high complaint ratio, this company is not a provider of car insurance that comes highly recommended.

Elephant Auto Insurance Coverage

Basic Coverage

  • Bodily Injury Liability
  • Property Damage Liability

Coverage & Benefits - 9.7 / 10

Elephant Auto Insurance, especially as compared to its fellows in the industry, offers a very limited number of basic coverage items - bodily injury and property damage liability. On top of this, there are no premium add-ons with which to supplement such coverage.

Customer Experience

National Association of Insurance Commissioners

NAICS Complaint Ratio 2016
NAICS Total Complaints 2016
*The NAICS Car Insurance complaint ratio (in this case 2.27) is a ratio of the number of complaints a company received to the its total premiums written in a calendar year. The median complaint ratio across all Car Insurance companies is 1. A score below 1 means the company received fewer than average complaints. A score above 1 means the company received a higher number of complaints than average.

Customer Ratings

BBB Rating
Number of BBB Positive Reviews
Number of BBB Neutral Reviews
Number of BBB Negative Reviews
Date Collected

Customer Experience - 9 / 10

Although Elephant Auto Insurance possesses an A+ rating with the Better Business Bureau, it’s contradicted by 34 negative reviews. This is further reinforced by its complaint ratio, which reads at a high 2.27. All together, the data indicated that this company’s customer experience is decidedly negative.

Financial Strength

Key Details

Standard & Poor's Financial Rating

Financial Strength - 9 / 10

Unfortunately, Elephant Auto Insurance’s financial strength is difficult to judge. The company gone unrated by Standard & Poor's. For a company that has been in business since 2009, there should be more information to go on at this stage.

Pricing & Discounts


  • Multiple Vehicle
  • Safe Driver
  • Student
  • Bundled Policy

Additional Discounts

  • Full/Automatic Payment

Pricing and Discounts - 9 / 10

As far as its discounts go, Elephant Auto Insurance’s are relatively run-of-the-mill. While student discounts and multiple vehicle bonuses are quite common, this company also offers discounts those who engage in automatic payments.

Contact & Additional Information

Homepage URL
Company Phone
(800) 353-7426
Headquarters Address
9950 Mayland Dr, Henrico, VA, 23233
Year Founded

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