Compare Esurance vs. State Farm Car Insurance
What’s the difference between Esurance Car Insurance and State Farm Car Insurance? See how our editors compare the two companies below.
Last Updated: April 18, 2024
Key Facts
- Manage your policy online with Esurance mobile
- Create a more personalized car insurance that meets your needs
- Accident forgiveness & Excellent customer support services
- Flexible payment options
- Strong financial ratings
- Good variety of discount options
- Large number of local agents
- Classic cars, motorcycle, and recreation vehicle insurance
- Great coverage options
- 24/7 claims reporting
- Roadside assistance
OVERALL RATINGS
| Esurance | State Farm | |
|---|---|---|
| Coverage | 4.5/5 | 4.5/5 |
| Financial Strength | 5.0/5 | 4.5/5 |
| Supplemental Coverage | 0.0/5 | 0.0/5 |
| Pricing & Discounts | 4.5/5 | 4.5/5 |
| Claims Satisfaction & Customer Experience | 5.0/5 | 4.5/5 |
| Automation | 4.5/5 | 4.5/5 |
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Final Verdict
Esurance Car Insurance has a higher overall rating than State Farm Car Insurance. Esurance scores better than State Farm across: Financial Strength, and Claims Satisfaction & Customer Experience. However, State Farm scores better on Supplemental Coverage. Both companies score similarly on Coverage, Pricing & Discounts, and Automation.
Customer Comments & Reviews
State Farm Car Insurance review
Angel Hall state farm ins agency/Palm coast Florida....Brianna took all the informations from me for Auto and Homeowners policies! She was very friendly,,efficient and pleasant.. Although my coverage is not in effect yet,I feel that I would like the services of this agency! It's so close to home but first and foremost Ifeel very welcomed and important! Thank you
ERLINDA HOUSE
Esurance Car Insurance review
So far I am satisfied, a bit pricey but very fast to route you for your car repairs. I have the bad luck of always getting my cars punched while I am in parking lot shopping or even parked in my apartment community. Sorry but I am not driving my car with fenders , door dents side swiping. They were fast to pay my car repair.
State Farm Car Insurance review
I have been a happy State Farm customer since 2001 (18 yrs). While rates fluctuate, we've never strayed. I have shopped on more than one occasion, but never made a switch. My agent and staff know me and are always responsive and helpful.
I was a bit frustrated a few years back when my daughter was in a very minor accident and State Farm just paid the claim to a fraud without any questions. Our rates went up just a bit, but that was to be expected.
Overall, I am very happy and have no plans to change!
State Farm Car Insurance review
Been insured with State Farm for over 27 years on homes and autos. I moved from Indiana to Florida almost 3 yrs ago...my rates have increased 5-10% every 6 months since moving to Florida, whereas I barely had even a $3 increase each YEAR, if any at all on the same vehicle, while living in Indiana. I believe agents, and their greediness, have A LOT to do with any insurance experience. I used the roadside assistance coverage for the first time in those 27 yrs and the experience was painless...I’ll never change another tire myself again, as the cost of coverage is pennies!
Esurance Car Insurance review
I just started with Esurance and have saved a bundle. I was with the same agent at State Farm for decades, but it didn't save me a dime, although she was very capable and personable. Esurance was easy to secure and the agent and I got along great. (That's important when I'm signing my life away. )
State Farm Car Insurance review
We have had State Farm bundling everything since we were married 50 years ago. I think this insurance is as good as your agent. A good agent is an advocate for the client. I have never seen my current agent but she had a very competent & customer savvy front person. Since that person left after about 10 years, I am very disappointed. Nobody reviews my insurance or finds the discounts for us. I have to initiate and even when they are applied the rates still increase. I am thinking of looking at Shelter Insurance where the girl who was so customer friendly went. How often are the agents claiming credit that their staff deserves?
