TravelInsurance.com Review

Rating: 9.8 / 10 (Excellent)
8 Customer Reviews - see all comments
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TravelInsurance.com, owned by DigiVentures Holdings, LLC, is an online platform which helps consumers navigate the often complicated world of travel insurance. </br> </br> Their user-friendly website allows travelers to quickly view, compare, and purchase affordable travel insurance policies from their network of leading providers in just four easy steps.

How is TravelInsurance.com rated?

Breakdown

4.9/5
Coverage
5.0/5
Extra Benefits
4.8/5
Financial Strength
5.0/5
Price & Reputation

Overall Rating: 4.9 / 5 (Excellent)

TravelInsurance.com offers a broad range of coverages from industry leading providers such as AIG and Allianz. Their matching service is based on a simple, yet effective formula that yields quick results, connecting prospective customers with trusted travel insurance providers in minutes. TravelInsurance.com also serves as a travel insurance resource for globetrotters and unseasoned travelers alike, publishing helpful tips and insurance-related articles aimed at educating consumers about common travel mishaps and how to avoid them. Overall, the company seems to be an ideal option for those who want to shop for the most comprehensive travel insurance policies available and get the lowest possible rates. Their service is thorough, convenient, safe, and best of all, cost and commitment-free.

TravelInsurance.com Plans & Coverage

Coverage - 4.9 / 5

As a travel insurance comparison site, TravelInsurance.com offers a comprehensive selection of affordable policies from leading insurance providers like Travelex, AIG, Allianz, AXA, RoamRight, and more. They work with companies offering every level of available protection from the standard trip cancellation, medical, and baggage loss policies, to specialized plans like vacation rental coverage, sports equipment protection, cruise, pregnancy, and long-distance travel insurance. TravelInsurance.com's matching services are available for consumers living in the contiguous United States, as well as Alaska, Hawaii, and Puerto Rico.
Available Plans
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Group
Trip Cancellation/Interruption Coverage
Injury/Illness/Death of Traveler
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Terrorism/Evacuation at Destination
Victim of Crime Prior to Trip
Theft of Passport Prior to Trip
Emergency Medical and Emergency Transportation Coverage
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Baggage Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage

Emergency Medical Coverage Details

Emergency Medical Pre-Existing Condition Coverage

Baggage Coverage Details

Receipts Required for Valuable items

TravelInsurance.com Financial Strength

Financial Strength - 4.8 / 5

Since TravelInsurance.com is an online insurance comparison site or marketplace, it may refer its customers to any one of the various travel insurance companies it partners with. Different insurers have different financial strengths, so consumers are advised to investigate the financial reputation and credit standing of any insurance company recommended to them by this or any other comparison site.

TravelInsurance.com Price & Reputation

Price & Reputation - 5 / 5

TravelInsurance.com is accredited by the Better Business Bureau, with whom they maintain an A+ rating. The company has yet to receive any customer feedback on the organization's website. The firm does not have a presence on Trustpilot but has been widely reviewed elsewhere. The company has become an authority on their area of expertise and have been mentioned in online publications such as The New York Times, The Huffington Post, USA Today, and Business Insider. TravelInsurance.com is also a member of the US Travel Insurance Association (UStiA), which seeks to foster ethical and professional standards of conduct among travel insurance organizations.
BBB Rating
A+
Date Collected
2018-01-12

TravelInsurance.com Customer Assistance Services

Extra Benefits - 5 / 5

TravelInsurance.com instructs customers who have purchased travel insurance through their platform to contact their particular insurance providers for assistance, claims, and general questions. Most of the insurers in their network, including Travelex, Allianz, and RoamRight, offer 24/7 customer support and have convenient mobile apps that allow policyholders to file claims and make changes to their policies directly from their smartphones. Some of these companies also provide concierge services like event booking, ticketing, and language assistance.
24/7 Support
Mobile App

Homepage URL
Company Phone
(877) 906-3950
Headquarters Address
14 Murray Street, Suite 110, New York, NY, 10007

Top Rated
Our Partner

Best Price Guarantee By Comparing Top Providers In A Single Platform

  • Buy online and get instant coverage by email
  • 24/7 emergency assistance worldwide
  • Over 100,000 verified customers with 5-star reviews and $3.5 billion in protected trip costs
  • Includes coverage from theft, trip cancellations, baggage loss and delay, medical expenses for hospital treatments
  • Policies from trusted providers including: Travel Insured International, AEGIS, Global Trip Protection, Arch RoamRight and others

Latest TravelInsurance.com Reviews

erolando329

5/8/2023
$260 only covers when you get hospitalized/sick before your travel schedule. waste of money


T
Todd

12/23/2022
This year we bought two policies with travelinsurance.com. Both were John Hancock's Silver policy. We would not use travelinsurance.com again because they would not post our review of our negative experience with John Hancock and its servicing contractor Seven Corners. Notice how most of the reviews on this website are positive, to help in selling policies. This favors insurers over the insureds by keeping insurers in a positive light by hiding reviews of those customer insureds who filed claims and had a negative outcome. Tip: Disregard reviews by people who didn't file claims. Of course they're positive, because they didn't use the product. Rely on reviews by users of the product; i.e.... Read More


bethlgoddard

1/17/2022
I was very impressed with the initial interaction with web representative and purchased a policy. Yet, when I needed to file a claim on a trip that had been cancelled for one of our parties, I could not get ahold of anyone and got a complete run around. When I finally was able to talk to the web representative again and get an email to get a claim form, the claim is nearly impossible to file- 11 items needed and a doctors note saying why you could not travel- even for a positive covid test for a country that will not let you get a travel visa if you test psoitive for covid? When I purchased the insurance the rep said just the positive test would exclude a party from travel so that is all... Read More


paindude

10/3/2020
I need to post this as a bit of a retraction about TravelInsurance.com (TI.com) --Initially I had a very poor experience with an insurance company that I bought a policy from through Travel Insurance.com. I thought for sure that TI.com was in collusion with this agency to defraud customers when I failed to get my policy honored after over 6 months of repeated efforts and unanswered emails. My belief of collusion arose from the observation that Yelp and the BBB both have scathing collections of reviews of the travel insurance company I used... yet somehow TravelInsured.com has 5 star ratings for them on their site. My hope is that TravelInsured.com can understand why I felt there was... Read More


L
Linda Z

8/31/2020
Easy comparisons and helpful service. Will shop here again for my next trip.


H
Harry S

5/26/2020
My experience with travel insurance.com is that they are disgraceful. I ordered CSA/Generalli insurance through their website and my cruise and flights were cancelled by the operators due to COVID-19 restrictions, and therefore, I no longer need insurance3. I tried to contact the company by phone to get a refund but their recorded message says that all CSA refund requests must be handled on their website. When I entered my information, the website only gives me the option of getting a VOUCHER. The last thing I need is another travel voucher. THEY WON'T EVEN SPEAK TO ME, AND IT SEEMS FROM PREVIOUS COMMENTS THAT I AM NOT ALONE. I feel that I was taken advantage of and I can't even speak with... Read More


barryliebl43

5/11/2020
WE NEED TO SPEAK TO A REPRESENTATIVE, MAY WE HAVE A TELEPHONE NUMBER THAT WORKS?


T
Ted M

12/18/2018
I was able to compare a lot of different plans and companies on travelinsurance.com and am generally pleased with the service. Our travel agent offered us a plan for $288 and I was able to find better coverage for almost $50 less. Would recommend this to others.