InsureMyTrip Travel Insurance Review


Rating: 9.3 / 10 (Excellent)
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InsureMyTrip is an extensive online knowledge base and resource for comparing and buying travel insurance policies from all the top carriers in the world. Founded in 2000 and based in Rhode Island, the company has an A+ with the BBB and over 60,000 customer reviews to help travelers pick the right plan for their trip.

How is InsureMyTrip rated?

Breakdown

10/10
Plans & Coverage
10/10
Customer Assistance Services
9/10
Financial Strength
9/10
Reputation

Overall Rating: 9.3 / 10 (Excellent)

InsureMyTrip scores highly with us because they are probably the most comprehensive travel insurance resource on the internet. Customers can get detailed and well researched information on policies from multiple top carriers, and this is not the same thing as just a list of quotes to click on. The company offers its own award-winning customer service, and three customer-protecting guarantees. What's more, the site is not just a place to buy travel insurance, but a vast source of information. And since representatives do not work on commission, customers going with InsureMyTrip are casting the widest net possible to get the exact right policy to fit their travel plans.

InsureMyTrip Plans & Coverage

Plans & Coverage - 9.5 / 10

Since InsureMyTrip represents so many different travel insurance carriers, it can potentially connect customers with just about every type of coverage option under the sun. Affiliate providers include big names like AIG, Allianz, Nationwide, etc. The marketplace also represents smaller more local companies if that provides more suitable coverage. Additionally, InsureMyTrip does not just provide a list of quotes. Each policy offering from each carrier is presented in detail so customers can get the most information possible when comparing travel insurance offerings. Maximum coverage, deductibles, and exclusions will all vary by provider.
Available Plans
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Group
Trip Cancellation/Interruption Coverage
Injury/Illness/Death of Traveler
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Terrorism/Evacuation at Destination
Victim of Crime Prior to Trip
Theft of Passport Prior to Trip
Cfar Coverage (Cancel for Any Reason)
Medical Coverage
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Baggage Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage

Medical Coverage Details

Pre-Existing Coverage

InsureMyTrip Financial Strength

Financial Strength - 9.4 / 10

InsureMyTrip is affiliated with some of the longest-standing and most solid insurance carriers in the country. Firms like Generali Global Assistance, AXA Assistance USA, and Nationwide all have strong financial ratings for creditworthiness and future claims paying ability. This is important as a traveler caught in a tight spot abroad needs to be able to count on the financial solvency of their travel insurance provider. With InsureMyTrip, customers get connected with some of the best names in the business.
Underwriter
Depends on carrier
Financial Information for Marketplaces
Since InsureMyTrip is an insurance marketplace or aggregator, it may refer its customers to any one of a number of insurance companies. Different insurers have different financial strengths, so consumers are advised to investigate the finances of any insurance company recommended by any agent, marketplace or aggregator.

InsureMyTrip Reputation

Reputation - 8.7 / 10

InsureMyTrip has a great reputation among its customers for providing top notch customer service. Ninety-eight percent of the company's customers would recommend the service to friends or family members. Since InsureMyTrip is a third party go between, the company is not staffed with salespeople. The Customer Care Center contains fully licensed insurance professionals who are not working on commission. Their sole motivation is to 100% solve customer problems. InsureMyTrip received the Stevie Award for Sales and Customer Service in 2014 and 2018.
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
0
Trust Pilot Rating
7.9 out of 10
Date Collected
2018-04-11

InsureMyTrip Customer Assistance Services

Customer Assistance Services - 9.5 / 10

InsureMyTrip can connect customers with policies that feature almost every kind of customer assistance service available. Travelers should consult with the company's staff to make sure the individual policy they choose has all the right assistance features they might require. Additionally, InsureMyTrip offers three guarantees. The "Best Plans Guarantee" stipulates that new providers get a 6 month grace period on the site. Should they not average at least a four star customer review rating during this time they are removed. The "Price Guarantee" ensures customers are getting the lowest price available for a given policy. Finally, the "Money Back Guarantee" refunds your policy in full should you cancel during the review period.
24/7 Support
Mobile App

Travel Assistance Services

  • Return Travel Arrangements
  • Rebooking
  • Lost Baggage Search
  • ATM Locator
  • Lost Passport/Document Assistance
  • Emergency Cash
  • Translation Services
  • Legal Assistance
  • Roadside Assistance

Medical Assistance Services

  • Physician Referral
  • Medical Case Management
  • Arrange Medical Payment
  • Emergency Prescription Replacement
  • Eyeglass Replacement Assistance
  • Update Family at Home
  • Shipment of Medical Records
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Concierge Assistance Services

  • Restaurant/Event Referral and Reservation
  • Ground Transportation
  • Weather Advisories
  • Wireless Device Assistance
  • Plane/Boat Charter Assistance
  • Gift Delivery
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Homepage URL
Company Phone
(401) 773-9300
Headquarters Address
100 Commerce Drive, Warwick, RI, 02886

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Our Partner
9.3 / 10
  • Compare rates from all the top providers
  • Extensive knowledge base
  • Sort by plans, provider, or reviews
  • Unparalleled customer service
  • Best plans, price, and money back guarantees