Allianz Travel Insurance Review
9 Customer Comments & Reviews - see all comments
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Allianz Global Assistance is a world leader in the travel insurance industry and provides concierge services, corporate assistance, and full-coverage insurance solutions to a host of travel-related problems. As a subsidiary of the worlds largest diversified insurance company, Allianz's products and services are backed by over 100 years of industry experience and superior financial strength.
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9 Customer Comments & Reviews
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I bought this insurance on the advice of Auto Club to cover our motorcycle trip to Canada. Unfortunately I filed a claim for trip interruption due to one of the vehicles being undriveable (torn belt from gravel work by WA state DOT) and we missed a night in a prepaid hotel. That’s when I found out Allianz doesn’t cover vehicle trips - it is geared to cruises, flights and guided vacations. I didn’t meet any of the criteria to qualify, although it was sold to me originally that way. I probably will purchase this again but only for the medical coverage and emergency evacuation while vacationing in Canada. Otherwise, it’s useless if you’re driving yourself, IMHO
Terrible customer service. I have no idea why they are rated so high. I thought you purchased their service for assistance not for hindrance. The companies CEO must be a billionaire since they take your money and do not reimburse you for anything. I have no idea who these people think they are. My husband was deathly ill with the flu right before a trip we had booked almost a year earlier. After filling out page after page of information and receipts our claim was denied. I guess he should have just flown with the flu and made hundreds of people sick instead.
We cancelled a trip after purchasing this insurance. Completing 17 pages including 5 by our physician. Our claim was denied. It seems there are so many exclusions to this policy you would need to be dead to make a claim. Do not purchase this insurance until you read the detailed exclusions. We unfortunately did not. We have always purchased insurance with other carriers and never used it. I know the last policy from a different carrier had no exclusions. Shame on you Allianz Travel.
DO NOT BUY THIS INSURANCE! They will take your money, and if you have a trip cancellation for non-medical reasons, they will DO NOTHING for you. The claim that they cover trip cancellation or interruption is A LIE with a little asterisk at the bottom to cover it up.
We had to cancel a trip in 2015 due to our daughter's major medical issue. Allianz claims service was poor due to the unfulfilled company promises to pay timely, poor English-speaking skills of employees, and the amount of stress we endured, and time we had to spend while also dealing with a sick daughter,
We had to cancel a trip in 2015 due to our daughter's major medical issue. Allianz claims service was poor due the unfulfilled company promises to pay timely, poor English-speaking skills of employees, and the amount of stress we endured, and time we had to spend while also dealing with a sick daughter,
Allianz was extremely helpful when I became very ill in Lisbon. They guaranteed $20,000 to the hospital (which is secondary insurance and they they worked with my primary insurance and I paid nothing), they flew my sister to Portugal to assist me (she is a doctor and I was by myself), they then flew an EMT from Canada who met me at the hospital and flew me to Spokane, Wash. because I still had an IV in for antibiotics when I was discharged. They also booked us in 1st class. It was helpful that I had one person who was my main contact and knew my situation well. They were amazingly helpful and took care of so many details. I really appreciated their concern and help.
Do not buy Allianz Travel Insurance. I cancelled for non medical reason with documentation and no reimbursement! Buy from someone else. They are a waste of time and money!
On Yelp Allianz has one 5 star review & loads of one star reviews.
- Accredited by the Better Business Bureau with an A+ rating
- Backed by the superior financial strenght ratings of Allianz SE
- Over 100 years of experience in the diversified insurance industry
- A broad range of single trip and multi-trip plans to choose from
- Comprehensive coverage for individuals, households, and businesses