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Progressive RV Insurance Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
28 Customer Comments & Reviews - see all comments
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Founded in 1937 and headquartered in Ohio, the Progressive Corporation is one of the largest auto insurance providers in the United States, with over 23 billion in written premiums thus far.

The company currently offers commercial auto, motorcycle, boat, and recreational vehicle insurance policies online and in select locations throughout the nation.

How is Progressive rated?

Breakdown

4.5/5
Coverage & Benefits
4.0/5
Customer Support
4.0/5
Cost

Overall Rating: 4.3 / 5 (Excellent)

As the fifth-largest U.S.-based insurer by market share alone, Progressive Corporation offers an extensive range of auto and recreational vehicle coverages, backed by their solid financial strength and vast industry experience.

Although their RV insurance plans and discounts are less comprehensive than those of similar competitors, Progressive is sure to hit the mark for consumers seeking both reliability and affordability through their unbeatably low rates and customizable specialty products.

Nevertheless, prospective customers are advised to read their plan details thoroughly before committing to any given coverage, as there seems to be an overabundance of negative online feedback for this and most other companies in the private passenger insurance industry, mostly due to consumer unawareness of covered claims.

Coverage & Benefits

Coverage & Benefits - 4.5 / 5

Progressive is among the few leading national insurers currently offering a truly comprehensive range of personal line insurance products for private passenger automobiles, recreational vehicles, motorcycles, watercraft, and snowmobiles.

They provide standard and specialized coverages for all types of RVs, from Class A motorhomes to pop-up tent trailers and mounted truck campers.

Progressive's standard coverage includes liability insurance, collision, comprehensive, medical payments, and uninsured or underinsured motorist protection.

RV specific coverages include full-timer insurance, accident forgiveness, roadside assistance, emergency expense coverage, trailer coverage, pet injury coverage, and Mexico insurance, among others.

Basic Coverage

Bodily Injury Liability
Property Damage Liability
Collision
Comprehensive
Personal Injury
Medical Payments
Uninsured/Underinsured Motorist

RV Specific Coverage

  • Total Loss Replacement
  • RV Roadside Assistance
  • Full Timer
  • Belongings & Personal Effects
  • Emergency Expense Allowance
  • Mexico Insurance
  • Vacation Liability

RV's Covered

  • Class A
  • Class B
  • Class C
  • Conventional Trailer
  • Fifth Wheel Trailer
  • Pop-up Tent Trailer
  • Mounted Truck Camper
  • Toy Hauler & Horse Trailer
  • Cargo/Utility & Single Horse Trailer

Other Policies Offered

Auto Insurance
Bundled Insurance
Motorcycle Insurance

Progressive RV Insurance Cost & Discounts

Cost - 4 / 5

Progressive's standard recreational vehicle insurance can be purchased for as little as $125 a year, an excellent value for full-protection RV coverage.

The company also extends additional savings through discounts for safe drivers, original owners, those who pay in full, pay on time, or renew their policies without at-fault claims.

Consumers interested in obtaining recreational vehicle insurance from Progressive should be aware that not all products and plans are available in every state, and that deductibles vary depending on driver and vehicle details.
Premium
As low as $125/year
Deductible
Deductible will vary by driver and vehicle
Discounts
Safe/Responsible Driver
Paid-in-Full

Customer Support

Customer Support - 4 / 5

Although not accredited by the Better Business Bureau, Progressive holds an A+ rating with the organization, based on 199 customer reviews, and a composite score of 3.74 out of 5 stars.

They have also received a low 4.7 out of 5 score on TrustPilot.com and higher than the median number of complaints regarding private passenger auto insurance in 2016, according to the NAIC.

Client feedback aside, the company continues to keep the business of millions of policyholders through their broad range of products and excellent support services, like 24/7 online claims processing and tracking.

Services

  • Online Claim Reporting
  • Claim Tracking
  • 24/7 US-based Support
Trust Pilot Rating
4.7 out of 5
BBB Rating
A+
Number of BBB Positive Reviews
7
Number of BBB Neutral Reviews
6
Number of BBB Negative Reviews
186
Date Collected
2019-01-03

Contact & Additional Information

Homepage URL
Company Phone
(800) 776-4737
Headquarters Address
6300 Wilson Mills Rd., Mayfield Village, OH, 44143
Mailing Address
6300 Wilson Mills Rd., Mayfield Village, OH, 44143
Year Founded
1937

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28 Customer Comments & Reviews

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M
matt
10/1/2018
Absolutely garbage. We had a Toy hauler that the frame was destroyed when we caught a huge gust of wind on a section of road with a few huge potholes. Almost lost control, but was able to keep the whipping trailer on the road. Bent the frame all to hell. Progressive denied our claim because we didn't actually hit anything. Screw them, and Flo is annoying.


Patricia B
6/22/2018
What out fellow RV owners Progressives Rates are climbing. Just got a renewal went up 400.00 dollars because if you live in this terrible state ( Massachusetts ) not happy with progressive any more


M
Maurice m
2/6/2018
I have progressive insurance on my motorhome and when it was renewed in December they went up $100.00 and said they gave me a 25% discount so on a $400.00 policy that is a $200.00 increase and that is thru good sams club, I called them they said it because of the hurricanes on east coast of nc.


Aimee F
2/6/2018
We have had nothing but problems with trying to get reimbursed for roadside assistance we were told we had when we broke down 5 hours away from home. Camper axle broke off. Told us to get the parts to get it fixed with mobile help that we paid out of pocket and the parts so they would not have to tow our camper 5 hours home. After we get home and paid over 800 out of pocket they claim we do not have roadside assistance. Took our camper to our local dealer for repairs and the adjuster from Progressive said he could help get our money spent back and then get a letter from Progressive saying they won't cover anything. I would not recommend RV insurance from them to anyone. They say one... Read More


DrJanie P
7/18/2017
The major claims we have are towing and roadside assistance that THEY offer throughout the USA and Canada. We live in Indiana and have used Progressive for three years, since buying our coach. We have blown tires on highway construction and most recent a flat tires on campsite. We called roadside for help to change a tire with our spare (which you must have on hand). Our spare was checked a few days prior to leaving and was in good condition. We called, answered all questions and kept getting called back with agent telling us over phone that they could not find a tire service anywhere, within 200 miles that working on RV wheels with bolt on hubcaps. Kept saying they were locking when they... Read More


M
Marc P
5/26/2017
I currently have RV coverage with Progressive. I am now looking for a new company. I filed a claim for wind damage to my RV roof and was denied as they claimed that wind can not damage an RV roof. The roof was damaged in Wyoming while driving down the road with a server south wind. Will move all my policies away from them as well as file a claim with the BBB. I am currently also seeking legal action against them as well in this case.


O
ourretreat
3/13/2017
We hit a pot hole caused by flooding. Our tire blew and came off and hit the side of the trailer The axle was damaged so it wasn't a matter of putting a spare on it. We called Progressive Roadside Assistence and they called only the wreckers on their list I'm not kidding they called some 200 miles away. We were on a narrow shoulder with cars going by at 70 miles an hour just inches from us. It was so scarey. especially with our little granddaughter with us Progressives Roadside assistance were like a bunch of idiots. We were not rescued so almost 24 hrs. later we found a wrecker 5 MILES AWAY ourselves. Then when we got home the Progressive adjuster suggested a place to get the rest... Read More


A
Antoinette B
9/23/2016
Progressive is the absolute worst insurance company I have ever dealt with. My husband accidentally drove our RV underneath a tree in the cul-de-sac of our street as he was turning around to park in front of our house and the branches dented and scraped the roof of the RV enough that the next morning when I drove it to the Colorado River, the wind got underneath where the roof and the side met and lifted the roofing along the passenger side of the roof. We called a mobile RV repair guy who came to the campsite and unfortunately told us the job was not something he was equipped to do and referred us to a local body shop in Parker, AZ. Because rain was expected the next day, he gently pushed... Read More



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