Good Sam RV Insurance Review
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75 Customer Comments & Reviews - see all comments
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The Good Sam Insurance Agency specializes in RV, 5th wheel, travel trailer, and motorhome insurance coverages with multi-vehicle discounts.
Although their primary line of business is recreational vehicle insurance, the agency also offers roadside assistance and car, boat, motorcycle, and home insurance products from leading insurance companies such as Progressive, National, and Safeco.
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75 Customer Comments & Reviews
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I am so disatisfied with this service and claims. My RV a full time home burned to the ground. It has been a complete nightmare dealing with them and getting a claim to go through. Still waiting since July 7th. Worst experience of our lives. Stick with USAA Geico or their affiliates. Treated us like liars and cheats we were not even home POOR HELP!
This review is absolutely wrong! I have never been so disgusted with a organization since dealing with Good Sam and their stores, roadside assistance and RV insurance. Camping world prices are still the highest in the industry even with the "member discount", their roadside assistance is non existent except in rare circumstances, and their RV insurance is great if you have no claim. Once you make a claim, be prepared for their adjusters to call you a liar and deny your claim. I will never do business with any Good Sam affiliated entity. I would give them a minus 5 star rating!!!
We have had insurance with Good Sam for over 8 years with 3 vehicles. Not 1 single claim. My daughter recently hit a steel hose on I-10 that fell from a fuel truck. This damaged the rim, tire and bearing in the front end. We claimed same on our insurance. After 5 weeks of the car at the mechanic shop, Good Sam never did send an adjuster. After continued promises. We paid out of pocket so we could get my wife transportation to work. Then Good Sam rejected half of the claim. Only paying 787.00. Then doubled our premium and put 4 marks on my daughters record calling it an at fault collision. NO OTHER CARS INVOLVED. NOT CITATIONS. This insurance company is awful and is robbery.
Good Sam/ National General Rv insurance will do everything they can possibly to get out of any claim. Recently had a claim, $650, my deductible was $500. My claim $150.00. Sent an agent twice by car, they had more in expenses than my claim. Result-denied!
Not worth it.
This is the most unorganized insurance company I have ever used.
I have been constantly harassed since I purchased this camper.
Yikes. I am going through heck with Good Sam Insurance (serviced by National General). They totally dropped the ball on paperwork and now most of the office is on vacation until mid July. I spent all day trying to get a hold of a human being because no one returns voicemails. They won't let me just get the repair done and reimburse me. Our vacation plans are totally destroyed (and the RV park payment with it). And this is just for a small comprehensive claim. Imaging if we were stranded somewhere!
With Good Sam for 3 years - now suddenly need to insure through another state. Of course, raised my rates 2 1/2 times. Policy is higher than I had with Progressive. Bait and Switch?
If I could leave a Negative Star review I would. An ABSOLUTE RIP OFF!! Do yourself a favor and Buy Elsewhere! Good Sam and National General are The Worst. They want to charge me an Extra $70 for a child that doesn't even have her drivers license! Then they charge $50 cancellation fee since I found it cheaper (and better coverage) somewhere else.
When quoting, I asked if they included Progressive in the companies quoted since I am a USAA customer and receive a discount with Progressive. Agent said she did and Progressive was higher. Two weeks later I pulled my Progressive quote and it was $280 cheaper annually. I bound it and canceled my "Good Sam" insurance - for which I had paid a down payment of $85 with $76 monthly payments. Not only did they tell me there would be no return premium, they said I owed an additional $55 since I only had the policy 17 days they were charging me a "daily" rate. As a 20 licensed insurance agent myself, I know this is not the way things are done. I told them I would never pay that and they were... Read More
IF YOUR ARE READING THIS PLEASE DO NOT WAST YOUR MONEY BUYING THIS INSURANCE I PURCHASED IT TRYING TO BE SAFE SINCE I PURCHASED A USED RV. THE GOOD SAM SALES AGENT SOLD ME ON HOW THEY WILL COVER ITEMS BROKEN ON MY RV THE FIRST MONTH I START THE POLICY AND THAT THEY COVER MAJORITY OF THE THINGS THAT BREAK OR GO BAD ON AN RV SO I SIGNED UP AND AFTER SIX MONTHS OF MAKING PAYMENTS IT WAS TIME TO GET SOME THINGS FIXED LIKE THE SLIDE OUT NOT WORKING, BACK BRAKE LIGHT NOT WORKING. AWNING ON SLID OUT NOT WORKING AND THE HOT WATER TANK NOT HEATING PROPERLEY AS WELL AS A SMALL OIL LEAK COMING FROM A LOW PRESSURE LINE ON THE ENGINE. I MADE A CLAIM AND TOOK IT TO GENERAL RV FOR REPAIR AND WAS TOLD... Read More
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