Good Sam RV Insurance Review
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75 Customer Comments & Reviews - see all comments
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The Good Sam Insurance Agency specializes in RV, 5th wheel, travel trailer, and motorhome insurance coverages with multi-vehicle discounts.
Although their primary line of business is recreational vehicle insurance, the agency also offers roadside assistance and car, boat, motorcycle, and home insurance products from leading insurance companies such as Progressive, National, and Safeco.
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75 Customer Comments & Reviews
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I was going to see and potentially buy a motorhome on Sunday and do the paperwork on Monday. I called Good Sam asking the best advise so I can be covered on Monday morning after the transfer on the DMV. They said that will be better to gather all RV info and do all the paperwork and down payment on the previous Friday. If in case the deal do not go through, to call her on Monday for an immediate refund. I did left a message with the agent the same Sunday as the deal did not go through. I called on Monday to confirm. She did not pick up the phone leaving a new message again. After several messages and phone calls I decided to contact the National Insurance Company that charged my... Read More
Got quote from Good Sam Insurance (National General) for 12 months coverage on our motorhome. Price was competitive but when we started to pay and give them a credit card number, they said the quote was only for six months! All my documentation we have that I printed clearly stated in several places that it was for 12 months. They refused to honor the written quote that THEY sent me. The people are out and out crooks!
got insurance on home was told it was better than I had, with less deductible but when time to renew it went up. I stay with them, wished I hadn't wind and hail damage they charged me for deductible plus depreciation making my deductible almost 6;000 dollars nation General the under writer for Mountain Valley Indemnity Company watch what you wish for like The TV says not the insurance check the agent Good Sam's put it to me
Bought National General Insurance thur Good Sam. Five months pass and start getting emails about reviewing my policy. Spend next 3 weeks trying to talk to someone about my policy review. When I finally get someone to talk to they tell me that my rates are going up $ 80.00 dollars a month. Told them I would find somthing else because I had no claims and thought that was ridiculous. They blamed it on a rate increase in Texas. I cancled may policy the day it was due. Today I recieved a bill for $ 97.00 for ONE day of coverage. I expected better from any company connected or recomended by Good Sam. This is a scam. Glad I never had a claim, They probably would have charged me or... Read More
Dont even insure with them !! Horrible customer response !! To busy ripping off people to care about your repairs... Then to top off will almost double your rate !! bait and switch .. RUN RUN RUN from this insurance company,,
I bought an extended warranty from Camping World of Bartow Florida - I NEVER received a copy in my packet of papers from the dealership. My #1 complaint is that NO ONE ever told me I have to cover ALL freight - I was told the only thing I would ever pay was the deductible. My rig is a 2014 Keystone Alpine 3600RS fifth wheel - I just had to replace my steps for the second time since I've owned this - the first time was covered by original warranty. Camping World of Bartow Florida just charged me over $96.00 for freight!!!!!!!!!!!!!!!!! And that WAS ON TOP OF MY DEDUCTABLE!!!!! when I QUESTIONED GOOD SAM - THEY TOLD ME IT WAS WRITTEN IN EXCLUSION 11 !!!!! So I obtained a copy of my... Read More
National General Insurance - doesn't respond to emails or calls ..horrible customer service..
I am currently rethinking my whole Good Sam policies I had switched everything to Good Sam ..
Looks like a bad idea ..Insurance is awful and towing is a close second.
We had a hail storm which busted the outer cover of the bathroom skylight. This wasn't immediately obvious to us as when we checked on the RV everything was dry and there was no apparent damage as the inner skylight was not damaged. Then it rained two months later when we were at the RV and we discovered a leak at the skylight at which point we went on the roof and discovered the outer skylight damage. Long story short, National General Insurance which is Good Sam, has refused to cover our claim and we are having to sue and must wait to get our RV repaired. By the way, this is a 2014 Keystone Fuzion Chrome 5th wheel toy hauler, and the entire roof needs to be replaced with estimated... Read More
They don't have the ability to cover your RV if it's not on a small list of the manufacturers they choose to support. My very popular manufactured RV with a VIN and title "didn't show in his drop down" so he couldn't even offer a quote. Progressive could.
I am very dissatisfied with the the manner my claim was handled. They will recommend a Camping World. I carried mine 5th wheel to a Camping World to get it repaired promises were made every week, after five weeks later i went to pickup my RV ( to leave for a trip) and they had not even ordered the parts, the insurance company recommended another company to complete the repair and they could not get the parts. I had a $4948.00 estimate from Camping World only to find out Good Sams would only pay 1592.00. My deductible was $500.00 so now I have a RV that will not be properly repaired because they refuse to pay the estimated cost to repair the unit and they cannot provide me a preferred... Read More
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