Good Sam RV Insurance Review
ConsumersAdvocate.org
75 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
The Good Sam Insurance Agency specializes in RV, 5th wheel, travel trailer, and motorhome insurance coverages with multi-vehicle discounts.
Although their primary line of business is recreational vehicle insurance, the agency also offers roadside assistance and car, boat, motorcycle, and home insurance products from leading insurance companies such as Progressive, National, and Safeco.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Good Sam RV Insurance
75 Customer Comments & Reviews
Loading Reviews ...
Avoid this insurance at all costs. They do not pay claims on time. Terrible service.
I have been trying to get coverage from Bad Sam for over a week and they keep telling me a different story every time I talk to them. They told me I had an accident witch I disputed and they told me it would bring my insurance up by hundreds of dollars unless I could get a letter from my insurance company stating it wasn't a claim on the policy for the last 3 years. So I provide the letter from Geico and they said it wasn't good enough, even though they admitted they were wrong about the accident. Everything about this company is a scam. RUN DON'T WALK FROM THIS BAD SAM SCAM !!!!!!!
I had a policy to cover my class C for the past four years. I NEVER had a claim, not one. Then we sold the RV and have not yet acquired our new one which is a couple of months away. They wanted to charge me $50. for CANCELLING the policy??? I went ballistic! This is TOTALLY wrong. I asked to have a call back from someone "higher up" after the sweet little girl on the phone told me twice, "it is in the contract". Well, she was right, but I still think that SUCKS. It would be like going to the same supermarket for four years and then deciding to go elsewhere and getting a bill for $50 because we stopped shopping there. The idea is ridiculous... and sound like pure greed. Anyway...... Read More
I switched all of my insurance to Good Sam a few years ago. When I needed service, it was non existant. I was hung up on and disconnected several times, and when I called back had to start over with the entire verification process again. I asked for a supervisor call back and that did not happen. Good Sam runs this Ad where the president says if your not happy I'm not happy. Well, he must not be happy. I sent a letter to him and he never responded. In fact no one responded. I sent it again, and no one responded. I sent it again and got a response that said nothing. I sent it again and got a letter from someone telling me that they were sorry about the way i was treated but... Read More
Worst service provider! Platinum Plus customer service a joke! Tried to charge me $45 to tow my car 8.9 miles it took them an hour and a half to approve the $45 charge on their Platinum Premier plus RV package Towing to the nearest repair I can't believe they're in business . . Over a hundred degree temperature say and they put me on hold only to disappoint me . And when you asked to talk to a supervisor I put you on hold for another hour and then conveniently disconnect you this is the second time the first time my motorhome broke down 7 hours trying to get a tow provider to my location with no success . 3 months later I break down 10 miles from my house they can't even tow my... Read More
I had a blowout causing major damage to my motorhome. I was so happy to have taken out full coverage insurance on my new to me motorhome. My black tank was destroyed, along with all of the waste plumbing, some electrical, and the underbelly storage area. The adjuster appraised the damage at less than my $1,000 deductible. Everyone I show the damage to laughs, and says no shop would even begin to work on the mess I have for less than $1,000. The black tank alone cost me $340 with me doing the replacement. They appraised it at less than half that. All of this was after leaving us hanging for a week and a half because it happened on a holiday weekend. I couldn't be less happy.
I am disgusted with Good Sam customer service. When I contacted the claims department they were less than helpful! When I sent an email to the president the question I asked was not answered. I had the extended warranty for one month and got overcharged with no explanation ( so far ) as to why. So far, the customer service for towing has been great.
I just sold my camper so I called to cancel my policy and was hit with a $50 cancellation fee. I'm pretty pissed about it. I would not recommend this company.
Good Sam Club Roadside assistance 1/5/2020 I have the GSRA Platinum level policy. Heading north on I5 with my Ford F250 towing my 27’ 5th wheel. The truck overheats, and after waiting a while for it to cool, I checked the overflow, and it became a black volcano of oil and coolant. This is where my adventure with Good Sam Roadside Assistance begins (GSRA). Skip the next few paragraphs and skip to the end for the conclusion if you want the short version. I first attempted to use the phone app, but the cell connection was not great, so along the way the app dials an agent for you, so now I begin working with an agent. The agent was on drugs. Slurring words, hard to understand,... Read More
I could not agree more with the comments below. They will do everything possible to dismiss, ignore, and deny your claim. It will be your responsibility to prove everything. Customer service is unresponsive. You will be at least 6 months trying to resolve a claim. STAY AWAY!
Top Rated
Our Partner
Specialty RV Coverage - Save up to $530 Per Year
- 96% overall customer satisfaction rating
- Total-loss replacement for motorhomes and travel trailers
- Specialized coverage for full timers or first-time weekend RV'ers
- RV storage option allows you to save even more by turning off coverage when your RV is not in use!
