Good Sam RV Insurance Review
28 Customer Comments & Reviews - see all comments
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The Good Sam Insurance Agency specializes in RV, 5th wheel, travel trailer, and motorhome insurance coverages with multi-vehicle discounts. Although their primary line of business is recreational vehicle insurance, the agency also offers roadside assistance and car, boat, motorcycle, and home insurance products from leading insurance companies such as Progressive, National, and Safeco.
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28 Customer Comments & Reviews
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We had a hail storm which busted the outer cover of the bathroom skylight. This wasn't immediately obvious to us as when we checked on the RV everything was dry and there was no apparent damage as the inner skylight was not damaged. Then it rained two months later when we were at the RV and we discovered a leak at the skylight at which point we went on the roof and discovered the outer skylight damage. Long story short, National General Insurance which is Good Sam, has refused to cover our claim and we are having to sue and must wait to get our RV repaired. By the way, this is a 2014 Keystone Fuzion Chrome 5th wheel toy hauler, and the entire roof needs to be replaced with estimated... Read More
They don't have the ability to cover your RV if it's not on a small list of the manufacturers they choose to support. My very popular manufactured RV with a VIN and title "didn't show in his drop down" so he couldn't even offer a quote. Progressive could.
I am very dissatisfied with the the manner my claim was handled. They will recommend a Camping World. I carried mine 5th wheel to a Camping World to get it repaired promises were made every week, after five weeks later i went to pickup my RV ( to leave for a trip) and they had not even ordered the parts, the insurance company recommended another company to complete the repair and they could not get the parts. I had a $4948.00 estimate from Camping World only to find out Good Sams would only pay 1592.00. My deductible was $500.00 so now I have a RV that will not be properly repaired because they refuse to pay the estimated cost to repair the unit and they cannot provide me a preferred... Read More
BEWARE! They say all the right things and have nothing to back it up. They are a nightmare. I have a seasonal- just go on the weekend kind of thing. I get a phone call from a camp neighbor saying water was coming from my outside kitchen, they opened the door and water came gushing out. It was a leaky faucet and my drainage going to the sewer is closed off while we are not there. Good SAM won't cover it! "Its not sudden damage they say, it happened over time" Really! Less than a week? It wasn't leaking that I know of when I was there less than a week ago. Needless to say- 2016 brand new camper. I have to swallow the bill of an outside kitchen! Do your self a favor. Its too good to be true!... Read More
BAIT & SWITCH - although the switch occurred a year later at renewal time. Good Sam Insurance Advertised they could save several hundred dollars on vehicle, RV and auto insurance - I called / got quote / and did save several hundred dollars by bundling all vehicles together in one policy, RV, cars, trucks, trailers, etc. Annual renewal time came - Premium increased from $2,700 to $3,400 - no explanation available from them as to why the increase - admitting that there were no reasons against me to cause an increase in premium (no accidents, no tickets, no claims, no nothing!) - only that National General just increased the premiums.
Trying to get a quote for a travel trailer, what a hassle. The good Sam insurance through me into the national insurance company. Had to finally call and the agent wanted over the telephone social security number, and everyone in the household over the age of 14. All this just for an insurance quote. Not looking for auto insurance, what a horrible hassle and a waste of time.
When I purchased my RV from Camping World I got a free Good Sam membership and when I closed on my RV they mentioned insuring it with Good Sam and I automatically assumed it was from a fair reputable company...after all it's Good Sam right? WRONG!! Run...run far away and never insure your RV with Good Sam...I'm a travel nurse and went through a major hail storm with mine not even 3 months after I purchased it...I checked with the company my policy was with, National Interstate, because my skylight and one roof vent was broken in the storm...I asked about getting them repaired right away instead of paying someone to cover them up...after all why not fix them because I'm living in my camper... Read More
Do not waist your money on this insurance. I had a tire on my 5th wheel blow out back on the 9/9/2015 which destroyed the tire, electrical braking wiring, and damaged the siding on the trailer. Here it is 10/12/2015 and I still don't have a authorization from Good Sam's insurance company to have the repair work performed. When I made the claim I was asked by Jody to send any photos I have of the damage, etc. I sent photos I took of the unit when I was sitting along side the road after the incident showing the tire and trailer damage. I was told I had to have a appraiser come out to my house and review the claim and take their own photos and make an estimate of the costs. I took off work a... Read More
- 96% overall customer satisfaction rating
- Customers report average savings of $389 per year
- Total-loss replacement for motorhomes and travel trailers
- Specialized coverage for full timers or first-time weekend RV'ers
- RV storage option allows you to save even more by turning off coverage when your RV is not in use!