Nationwide Pet Insurance Review
2,093 Customer Comments & Reviews - see all comments
Disclosure: We receive advertising revenue from this partner.
Nationwide is a Fortune 100 company with unparalleled financial stability and claims paying ability that has recently ventured into the pet insurance marketplace. The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.
Leave a comment for Nationwide Pet Insurance
2093 Customer Comments & Reviews
Loading Reviews ...
I have been with VPI for over 15+ years now for all my dogs. However, this will be my last year with them. I noticed one of my dogs wasn't at the same level of coverage as my other dogs, so I called to get him upgraded. They asked if he was in good health, which he is, but I said I'm going to get his teeth cleaned at my own expense (which I automatically do every 1-2 years), being proactive, it was not recommended by our Vet and isn't covered under the plan I have with them. They called me back today and said that because of that, issues could arise from a teeth cleaning and that I would have to supply them with the past year of medical records in order to have his coverage... Read More
I called in to obtain a quote from VPI. The customer service rep Phillip Gordon was helping me and gave a quote for my dog and my cat. He said he will send out the brochures so we can take a look over to determine if we really want it or not. He will check back with us in the next 4 weeks to finalize the policies. Never heard back from him. I called back in today and I tried to cancel the policy, that I never approved to be activated. They informed me that since they sent me emails and letter mail, it is considered a contract between them and I. Since I had just moved to a new house, there is some mail I never received. Also, my email has a strict spam filter. I have never received any... Read More
VPI/Nationwide has no business being in healthcare, they are thugs. I signed up for VPI because their premium was low and they were owned by a well known company, however little did I realize that they are big thugs. My pet had an "accident" and I took him to the Specialists hoping that I am covered. During his expensive treatment, I kept the VPI customer service apprised of the treatment and charges my pet was going through. While they seemed artificially polite (as if caring for the pet), however they send scary vibes - 'we have your recordings', 'everything you say, will be used'... as if I was being questioned. After I submitted my claim, they took a long time, and during that time, it... Read More
DO NOT SIGN UP! We signed up in case our dog needed another TPLO. VPI was the only pet insurance that claimed to cover TPLOs for dogs that have already had a TPLO. As long as the knee in question wasn't damaged prior to the 12 month probationary period, they claimed they would cover approximately $2,500 of the surgery and rehab costs. I've spoken to at least 4 different agents between the time I signed up up until my dog's TPLO last month. Each and every time they confidently assured me they'd cover it and that all I needed to do was make sure the surgery was after the 12 month probationary period. They were so reassuring I didn't think I needed proof of their verbal agreement to... Read More
Becoming worse and worse !!!!!
I had bumper to bumper coverage for my girls...(so I thought) I took the baby in to check on her baby teeth that had not come out (what do I know about what is expected or not with puppies?) .The explanation was that I had used up my years allotment. She was 9 months old. Really?? I paid huge amount for her because the excuse was that she will have to be spayed, etc. Same with Gracie that is now 4years. They make it difficult each and every time. I cancelled them yesterday. I was working for them, they were not working for me.
yea im cancelling VPI. been paying since my rottie was a puppy. Hes 8 now, never had anything wrong. Had fatty tumors removed. Vet Bill was 1450 for everything. VPI covered 240. Not worth it at all
I am very disappointed with VPI. We have paid them $600+ per year for insurance for our Ozzie (Schnoodle) and have submitted several claims all of which resulted in a very very disappointment reimbursement. The most recent was an extensive surgery with four days of hospitalization. The bills for surgery and hospitalization totaled more than $9,000. VPI only paid about 17% of the total. They are a total rip off. There are much better options.
Do not get VPI. Paid my premiums. My dog got cancer. I was traumatized. Thanks to VPI, I WAS TRAUMATIZED AGAIN. They claimed it was pre existing. It was not. Vet agreed. Does not matter. They have denied every claim that any of my friends have filed. This is old school insurance. They take your premiums and call everything pre existing. Pathetic.
This used to be good insurance, it isn't anymore. After 24 years of having this insurance with the additional cost of a cancer rider for my all my dogs. When my Golden died in 2014 they would not pay the claim. Getting money from this insurance has now become like pulling teeth! If my other dogs weren't seniors I would move them to another insurance