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Nationwide Pet Insurance Review
2,370 Customer Comments & Reviews - see all comments
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Nationwide is a Fortune 100 company with unparalleled financial stability and claims-paying ability that has recently ventured into the pet insurance marketplace.
The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.
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This insurance is a rip-off, don't buy it. As noted by other reviews, all illnesses will be ruled as pre-existing conditions no matter when you submit a claim and even if whatever your pet becomes sick with is not listed as a pre-existing condition on your policy. I purchased this as a "discounted" rate benefit promoted by my employer, which is a large company. I'm now hearing similar dissatisfaction from co-workers and we will be urging our employer not to promote Nationwide, I hope others will do the same with their employers.
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I have the wellness+ injury/illness which covers everything. My experience with Nationwide has been very good. They pay the claims within 30 days. My dog has to have regular teeth cleaning with occasional extractions due to gingivitis and has been covered. I've had the insurance for about 5 years now and they have never denied a claim. They raise their rates every year though and I had to go from a 90% reimbursement to a 70% reimbursement for affordability. And this year I may need to raise my deductible. I chose a $250 deductible with unlimited coverage. The Vet help line has been useful only 2 times in the last 4 years though. But the last time I had to call, I was given good and... Read More
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I am sharing my experience with Nationwide Pet Insurance so that no one else is deceived. Bella is a dog rescued from the streets of PR. Bella’s case is very sad since her skin was stuck to the bones and she was dying slowly. I sent someone to pick her up and the veterinarian saved her. Once stable, I went to PR to pick her up and brought her to Pennsylvania. I called several insurance companies and decided to go with Nationwide when they informed me that they would cover any condition found on Bella. Once the first claim was submitted, Nationwide began asking for all veterinarians' records (there were only 2!) to the point that an incompetent at Nationwide suggested me to call the... Read More
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The Whole Pet Wellness premiums the first 2 years (2017 & 2018) of coverage remained the same. But in 2019 the cost for the exact same policy increased by approximately 56%. That year I switched to the Whole Pet policy. 2020 gave me an increase of about 13% and this year's increase was a whopping 50%. Since I feel Nationwide IS NOT ON MY SIDE, I did not renew the policy and will shop around for a better rate. My dog is only 5 years old and had very minor claims for an ear infection and allergies.
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RE:Vet Help Line Frazier 3051613 First thanks I truly appreciate the help you gave me and for the time you gave me. Your Pleasant reassuring voice was wonderful. Im scared by the diagnosis of Inflammatory Bowl Disease but your positive was infectious and so deeply valued. what would I have done without you. Well I used to go to Fosters and Smith, it was a web site that had info on pet illnesses plus you could also buy pet stuff. It was good but id gave enough info to be scared. It was great but not nearly as good as speaking to a medical pro. Thank you and God Bless . Col Haire
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DO NOT DO THIS TO YOURSELF OR YOUR PET. This is the worst rip off of all. They mislead by listing themselves as #1 in the title and trick you to believe it. The write up below about dental is true but it gets so much worse and misleading. Unlike other pet Insuramce companys they always leave space and read a disclosure which protects them from actually covering anything. They have you send in your vet records when you file your first claim for a reason. They pocket your cha ching for months and maybe years before you find out they arent paying! The best thing that could happen ...is they go out of business!
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I have had this plan two years now and recently added a second dog. They have always paid out claims quickly and fairly. My first dog required eye surgery due to an injury, Nationwide covered everything, including eight weeks of follow-up treatment and medications, 100% minus our deductible. I even received follow-up emails from Nationwide checking to see her progress. I could not be more happy with my and my pet's experience.
KDS
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Took 6 months to reimburse a single claim, they asked endlessly for additional vet records dating back years before reimbursing us, and have increased our monthly payment for all 3 of our dogs without warning or explanation. Very unhappy.
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I just cancelled this insurance. They no longer pay for neutering or umbilical cord hernia's. They consider that elective surgery. I cancelled this insurance for my 9 month old Bernese Mountain dog. I just found out that I had to pay $690.32 for his surgery. WHAT A JOKE!!!!!
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They saved my dogs life through Vethelpline! Found dog had tape worms and vet had misdiagnosed this.
Thank you Nationwide
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Our Partner
- No enrollment or administrative fees
- Accidents, illnesses & emergency care
- Most claims are processed within 2 days
- Flexible premium & deductible options