Healthy Paws Pet Insurance Review
3,231 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3231 Customer Comments & Reviews
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Great company have been nothing but major help in all ways! I look forward to a long term relationship with Healthy Paws!
Purchasing pet health insurance four years ago has seriously been the best decision I have ever made for my dog. I thought, my “puppy”, who is now 13 1/2 years old, and I were just dealing with normal issues associated with aging. Healthy Paws was already helping pay for acupuncture treatments for arthritis when my dog suddenly became very ill and was ultimately diagnosed with hyperparathyroidism. The condition very nearly took my poor dog’s life and there was so much to handle but Healthy Paws made the financial decisions easy. The claims process is crazy simple and can be done through an app on your phone. Everything was straightforward and their customer service is excellent —... Read More
I don't think I can say enough good things about Healthy Paws. From the very beginning they have been easy and informative. A few weeks ago, with no warning, we ended up in the emergency vet with one of our dogs. With all of the choices and devastation we were facing and not knowing what would happen, the fact that we had insurance for him was one weight lifted off our shoulders. The bills were about as massive as the tumor they found inside of him, but we never had to worry about that part of it. Every time I spoke with someone at Healthy Paws I could tell that they actually cared about what we were going through. Whenever they needed more information they would immediately offer to... Read More
Healthy Paws is nothing short of amazing. I did SO much research when I was first looking into pet insurance, and when I chose them, probably like other pet parents I said to myself “well here goes nothing. I hope this helps.” Thanks to them I have saved thousands (literally.) thanks to them, one of my rescue dogs Lily, had to have ACL replacement surgery, and they covered it! Which means we only had to pay out $200 bucks! I can’t thank the whole team enough at Healthy Paws for doing what they do. The customer service is amazing, the all is is SO easy to use and navigate, and after her surgery, they even checked up on her! 100% best company to go with.
I love Healthy Paws! They genuinely care about our pets. It is quick and easy to file claims and get reimbursements. Communication with the company is fantastic by both phone and email. All pets need health insurance just like humans, and Healthy Paws is the best!
Healthy Paws is the absolute BEST! I have had many others having 4 cats for many years and there is no comparison. I wish humans had such good health insurance. They have paid me over $50k for the care of my cat without hesitation and without questioning every bill and making you jump through hoops to get your money like other pet health insurance cos. And they have super technology and a great app to take the picture of your bill. You submit that and within hour you got an email that they are processing and within a couple of weeks your money. They are truly SUPERB!
Healthy Paws has been excellent! I am so grateful to them for helping me take the best care of my dog! She has had some heart issues and needed surgery when she ate something she shouldn't have! It is easy to submit claims, and they are always prompt to process and pay! Thank you so much for everything!
Healthy Paws has saved both my dogs lives - and saved me! I have one dog with a severe heart condition whose monthly medication bill alone is well over $100, not to mention all the echocardiograms, xrays and bloodwork. My other dog has been a habitual rock eater - costing thousands of dollars on surgeries. With Healthy Paws the claim process is simple and seamless, and refunds are within days. In addition they even check in to see how my dogs are doing - and I am not talking automated messages - I mean personal checking in with real care. I love this organization!
I bought Healthy Paws insurance for my Teacup Yorkie cause it had really great reviews and previous customers said they actually pay. Other insurances I used in the past were awful but Healthy Paws for sure gets 5 stars. They were there for me for all my visits, were reasonably priced and actually paid me the 80% of what they covered. Recently my fur baby went into the hospital for a week in the critical care unit. It cost me $9000 for treatment before he came home. Healthy Paws representatives were friendly and helped me get my claims paid. I received over $7000 back. Unfortunately my baby passed away a week later, I filed his last bill which included his cremation services on the bill.... Read More
About a year after I adopted my rescue pup he was diagnosed with a serious disease. He had been in remission for almost two years but recently had a flare-up. Both times he was ill he had to go to the emergency room, and then needed numerous follow-up ultrasounds and other costly tests and treatments. Healthy Paws has been absolutely wonderful. Filing a claim is easy, claims are processed very quickly, and everyone I have spoken to is knowledgeable and caring. Healthy Paws is the best!
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- No enrollment or administrative fees
- Accidents, illnesses & emergency care
- Most claims are processed within 2 days
- Flexible premium & deductible options
