Healthy Paws Pet Insurance Review
3,227 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3227 Customer Comments & Reviews
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There is nothing worse than hearing your pet needs surgery due to a recent bad "jump" out of the car for a walk. Watching my sweet 6 year old limp broke my heart. Knowing that I have had her insured since she was 6 months old, and that I could afford the best care for her, because of my Healthy Paws Insurance was amazing. I tell all my friends to ensure their puppies and kittens. You never know when something bad is going to happen and you never want to be in a place where you can't afford to get your best friend the care they need! Healthy Paws even sent me an email to see how my doggy was doing after the surgery!
Healthy Paws is the reason that my dog is alive, period. I adopted a Lab/Pit mutt named Bagel when he was four months old. Sadly, when bagel was 4y.o. he became paralyzed from the waist down due to degenerative disc disease. The cost of surgery was $12,000.00 and it worked... until six months later it happened again. The vet told me his odds of survival were low and I decided to do the surgery anyway, another $12,000.00. This time... it worked. I'm so glad I made that choice. Bagel was doing fantastic for two years and now my poor sweet dog at the young age of 7y.o. has a brain tumor. He obviously has the worst luck. Ending your dog's life is something you know you will have to do... Read More
I have subscribed to Healthy Paws for nearly 8 years. I had no idea how often I would need to use it, but my dog is alive today because I could afford the treatment he needed to save his life from an abdominal blockage and later to give him better quality of life after he tore a cruciate ligament. best customer service, concerned and caring, prompt reimbursements. I love Healthy Paws!
Our 4.5 year old lab Lily had a surgical operation for a torn ACL. We submitted a claim with Healthy Paws same evening. In the morning we got a response that the claim was approved and 80% (per our coverage) reimbursement check is on the way. Can’t ask for a better service when you go through a difficult time. Best experience ever!
This is the first time I have used pet insurance and it has been a very positive experience. The response to my claim submission and the reimbursement was very fast. Being able to enter claims online and getting direct deposit reimbursement was so efficient. The follow up email inquiring about my dog's recovery was much appreciated.
Picked up Healthy Paws right after we got our dog. The website is easy, information is very clear, the coverage is accurate, and reimbursements are quick. Never used a different service, but it's much better than my human health insurance. Price has gone up only a very small amount once in 2 years, and still well worth the price and the service.
I signed up in 2011 with Healthy Paws for a new pup I got from a rescue. My beloved schnauzer fell seriously ill in Dec 2023, and was hospitalized for over 3 weeks in the vet ICU. The bill was a staggering $22k, and Healthy Paws covered most of it. They are compassionate and fast, and while I lost my dog on Christmas Day, I was able to give him the best care because I had Healthy Paws working with me. Five stars all around!
Healthy paws made it possible for me to afford IVDD surgery for my 2 year old dachshund. They have been so helpful and caring! Thank you so much.
My 5-1/2 year old Pitbull needed surgery for a ruptured Cranial Cruciate Ligament. I am a Healthy Paws Pet Insurance customer. I submitted all the invoices related to the CCL injury to Healthy Paws, totaling more than $10,000. Healthy Paws responded with an Explanation of Benefits within two days every time. A reimbursement check for covered items was direct deposited within a day or two after that. It was a no hassles service with quick response. They go above and beyond by following up to make sure your pet is okay and that you are satisfied. I highly recommend Healthy Paws Pet Insurance.
I am so thankful to have chosen Healthy Paws Pet Insurance for my German Shepherd. Did not have a need to submit a claim for quite a few years, and admittedly there was the occassional thought during that time questioning whether it was worth it to continue covering my dog. And then June of 2022 began the first of three huge health events that necessitated filing a claim. Was a bit apprehensive to file the first claim, but the excellent customer service and ease of submittal quickly calmed my nerves. Appreciate how transparent and straight forward the policy is and the explanation provided between submitted invoice and decision on claim. And everything is received and processed in a... Read More
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- No enrollment or administrative fees
- Accidents, illnesses & emergency care
- Most claims are processed within 2 days
- Flexible premium & deductible options
