Massey Pest Control Review

Rating: 7.9 / 10 (Very good)
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Massey Services Inc. is a residential and commercial pest control operator with a service history of over 80 years. Massey, based in Florida, operates in 4 states, and offers round the clock service. The company exclusively offers green pest control methods, free installation, a 30-day money back guarantee, and guaranteed return service.

How is Massey rated?


Pest Treatment
Customer Service

Overall Rating: 7.9 / 10 (Very good)

For over thirty years, Massey Pest Control has worked on pest prevention, termite protection, and landscape care. We've signaled them out for their environmentally-friendly targeted treatments, and overall high standards of service. They provide services for over 500,000 customers across Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina and Oklahoma. They're also active members of the communities they work in, through donations, contributions, sponsorships, and team member volunteer hours.

Massey Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Service Types
Green Pest Control

Services by Type


Services - 8 / 10

Massey is a full-service provider for a variety of challenges that might affect your home or business: pests, termites, irrigation, and landscaping. They offer green pest control and prevention solutions that protect the environment and water resources. Many of the services they provide are not available with other companies.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Birds
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
Display Less
13 More
Canine Bed Bug Detection

Pest Control by Type

General Pest Control
Termite Control
Other Services

Pest Treatment - 8 / 10

Massey can treat homes and businesses for termites, bed bugs, ants, common insects, scorpions, rodents, ticks, fleas, and other wildlife. Once they've identified the problem, they then design a customized environmental management program to eliminate not just the infestation itself, but the conditions which allowed it to happen, and the avenues through which it did so. Their 30-day guarantee is fairly standard in the industry, but their promise of a full refund is not.

Customer Service


  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service
Commercial Response Time
24 hours

Customer Service - 9 / 10

Massey goes above and beyond in their commitment to customer service. They offer round-the-clock assistance, online account management tools, and a guaranteed return service. If an infestation persists between scheduled visits, Massey guarantees they will send a technician within the following 24 hours. Apart from their business endeavors, Massey also prides itself on giving back to the communities it serves.


Accreditations & Ratings

NPMA Quality Pro
NPMA Green Pro
Trust Pilot Rating
6.1 out of 10
BBB Rating
Number of BBB Positive Reviews
Number of BBB Neutral Reviews
Number of BBB Negative Reviews
Date Collected

Company Size

2015 Revenues
Number of Employees
Number of Offices
Year Founded

Reputation - 6.5 / 10

Massey has built its solid reputation for excellent pest control and prevention services over the course of thirty years. Their emphasis on green pest control and prevention is well-recognized in the industry, and has won them recognition from the U.S. Environmental Protection Agency and the Council for Sustainable Florida. They have an A+ rating with the BBB, and NPMA Quality Pro and Green Pro accreditations as well.

Contact & Additional Information

Homepage URL
Company Phone
(888) 262-7739
Headquarters Address
315 Groveland Street, Orlando, FL, 32804
Mailing Address
PO Box 547668, Orlando, FL, 32804

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Our Partner
10 / 10
  • Our #1 Choice over 90 years experience
  • America's #1 provider of termite & pest control services
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