Terminix Pest Control Review


Rating: 9.9 / 10 (Excellent)
41 Customer Reviews - see all reviews
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How is Terminix rated?
10/10
Company Profile
10/10
Services Offered
10/10
Pests
10/10
Customer Support
10/10
Eco-Friendly
10/10
Plan Details

Background-Terminix

Terminix has been leading the fight against termites and pests since 1927. They are America's #1 provider of pest and termite control services. They offer customized plans to protect and rid your property of termites, bed bugs, rodents and other pests. Not to mention they offer free inspections and, for most services, 100% satisfaction or your money back — guaranteed. Terminix provides whole-home solutions, such as insulation, crawl space encapsulation and moisture control services, too.

Company Profile

In the pest control game, you'd be hard pressed to find a higher company profile score. Terminix has been eliminating America's pests and creepy crawlers for nearly a century. They operate in most states and have the highest BBB rating.

BBB Ratings

A+

Age of Company

89

States Served

47

Residential Pest Control

Yes

Commercial Pest Control

Yes

 

Services Offered

Terminix scores high yet again because they offer the full range of services we'd require of a good pest control agency, and then some. With Terminix you get a wide range of treatment and prevention solutions, including one-time treatment programs and annual pest control plans. The best part? They also have the ability to customize the pest control program to best suit your residential and business needs.

Emergency Services

Yes

One-Time Treatment Available

Yes

Annual Pest Plan

Yes

Preventive Services

Yes

Additional Services

Yes

 

Types of Pests

Terminix's score when it comes to types of pests is high as well as the company is able to tackle all manner of pests and other forms of pesky wildlife, as well as offer treatments and other prevention services. Having Terminix on your side means you’re protected against ants, roaches, beetles, spiders, biting and stinging insects and other types of unwelcome guests.

Standard Pest Control Plans

 

Clothes Moths

Yes

Cockroaches

Yes

Common ‘House’ Ants

Yes

Mice

Yes

Rats

Yes

Scorpions

Yes

Silverfish

Yes

Spiders

Yes

 

Premium Pest Control Plans (Additional Cost)

 

Fleas

Yes

Ticks

Yes

Carpenter, Fire, Pharaoh and Tawny Crazy Ants

Yes

Black Widow Spiders

Yes

Brown Recluse Spiders

Yes

Bees (Yellow Jackets, Hornets, Wasps)

Yes

 

Other Services (Additional Cost)

 

Termite Treatment

Yes

Mosquito Control

Yes

Wildlife Control

(Rodents, armadillos, ground squirrels, moles, opossums, prairie dogs, raccoons, skunks, snakes, standard birds)

Yes

Insulation Service

Yes

Encapsulation Service

Yes

Wood Treatment Service

Yes

Bed bugs

Yes

Bird control

Yes

 

Customer Support

Terminix offers great customer support and therefore scores high in this area. The company offers a 100% satisfaction guarantee with most of its services. But what's more, they also offer an easier way to manage customer concerns and requests with their online account management option and FAQs.  The company prides itself on providing hassle-free service with 24-hour customer support assistance to all their clients. Also they offer different payment options, including a 5% discount on their Pest Control by paying a year in advance.

Guaranteed Return Service

Yes

FAQs

Yes

24 hour assistance

Yes

Online Account Management

Yes*

*This online management feature is not available in North and South Carolina, or if you are dealing with a Terminix franchise operation.

 

Eco-Friendliness

Terminix is both QualityPro and GreenPro certified by the National Pest Management Association. To maintain the GreenPro certification, Terminix must show that it combines treatment methods and innovative practices that reduce the use of pesticides that are harmful for the environment. One example is Terminix’s revolutionary mosquito solution that has a natural active ingredient that’s safe for the environment, people and pets. And their attic and crawl space insulation is ENERGY STAR certified, meaning it’s been proven to reduce heating and cooling costs by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency.

Flexible Pest Control Programs

Yes

Traditional Pest Control Companies

Yes

Green Pest Control Companies

Yes

 

Plan Details

Terminix offers both one-time and regular service plans for your pest control needs. Installation fees do apply for some services. The company offers free inspections and estimates. Terminix also stands behind their customized services. They will come back at no cost to you in between scheduled services if you are ever less than 100% satisfied.

Installation Fees

Yes

One-Time service cost

Yes

Contract Required

Yes

Cancelation Policy

Yes

Seasonal or Long Term Contracts

Yes

Privacy Policy

Yes

Warranty

100% Satisfaction Guarantee

Instant Quote

Yes

 

Terminix-Why They Get Top Marks From Us

Terminix offers some of the most comprehensive pest control services around. They serve residential and commercial property owners in 47 states — one of the most extensive in our reviews. And they provide one of the best guarantees in the business for qualified homes with their residential pest control services – their 100% Satisfaction guarantee. They also offer additional whole-home solutions, such as insulation, encapsulation, moisture control and crawl space floor supports. Above all else, they’re committed to making it easy for their customers to request free estimates and manage their services through their website and toll-free hotlines. Combine that with flexible payment options and you get all the reason they're our top pick.

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Latest Reviews

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K
Kelly Garcia
Fort Myers, Florida
2/21/2017
Our service technician was very thorough and explained everything he was doing during the process. He was on time and friendly.

G
Gary Hensley
Columbia, Missouri
2/16/2017
Good one!! Easy alert via email/message of upcoming service. Dude is on time. Courteous....

N
Nellie Lubeski
Lee, Florida
2/9/2017
My technician is always on time. He keeps my home free of bugs and is always very helpful if I have any questions or concerns. Thanks Terminix

K
Keith Carter
Jackson, Missouri
2/9/2017
Very pleased with the service and technicians. technicians are very thorough & schedule services at your convenience.

A
Adam Reinhart
Peoria, Illinois
2/9/2017
The service is always timely and resolves any problem. Our technician is polite and friendly and provides the highest quality customer service.

A
Adam Reinhart
Peoria, Illinois
2/9/2017
The service is always timely and resolves any problem. Our technician is polite and friendly and provides the highest quality customer service.

M
Maria Martinez
,
2/8/2017
We hired terminix once for a small roach infestation. They came and sprayed, about a week later, we still had a roach problem. We called them back and they came to spray again, another week passes by and our problem never stopped. We didn't call back because what ever they were using wasn't working. It was a small infestation. Never big.. But their product wasnt helping. Waste of time and money.

C
Cheryl Carpenter
2/7/2017
I have been a member of the same pest control company for over twenty years. It was originally Sears, then changed another name now Terminex. The last two years have been a total nightmare. I have my pest control, Subtraine Termites and Drywood Termites so I pay a pretty large yearly amount (I have recently changed pest control and working on terminate control change). The company has been using operators from different states and I can never speak to someone in my local area. They never show up when scheduled (which I can't count how much work Ive missed). I have left message after message and still no call back. They have now become a company that wants more, more, more. They are... Read More

W
William Rollo
Midland, Texas
2/1/2017
Our Tech Joe is the best, always friendly, happy and glad to talk to us. He bends over backwards to make sure we get the best service.

K
Kristen Patterson
Warrensburg, Missouri
1/30/2017
We recently had an annual inspection for termites. The technician was on-time and very professional and polite. He looked around the house first, and then took off his boots as he entered our house for the inside inspection. He thoroughly and quickly inspected the inside of the house and found no problems.

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