Terminix Pest Control Review

Terminix is a multinational pest control company that was founded in 1927 and based in Memphis, Tennessee. The company is a subsidiary of Service Master, which owns stakes in several residential service companies. Terminix offers a range of pest control in 47 states, which may differ based on the specific area, as well as the severity of the infestation.

Rating: 10 / 10 (Excellent)
158 Customer Reviews - see all reviews
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How is Terminix rated?

Breakdown

10/10
Services
10/10
Pest Treatment
10/10
Customer Service
10/10
Reputation

Overall Rating: 10 / 10 (Excellent)

Terminix provides excellent, guaranteed pest control nationwide. They offer free quotes and on-site evaluations, customizable plans, and 24/7 support. With more than 90 years, of experience, Terminix stands out because of the wide array of additional features they provide, including insulation and crawlspace service, and wildlife control.

Company Profile

Full Name
Terminix Pest Control
Year Founded
1927
BBB Rating
A-
Company Website
Headquarters
860 Ridge Lake Blvd, Memphis, TN, 38120
Mailing Address
PO Box 40627, Nashville, TN, 37027

Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control

Services by Type

Residential
74%
Commercial
21%
Other
5%

Services - 10 / 10

With more than 8,000 technicians, Terminix has the widest web of professionals in the business. They also offer the strongest termite guarantee in the industry, coverage for every major pest, and can also control invasive wildlife problems. The company also services residential and commercial properties.

Pest Treatment

Pests Covered

Termites
Bed Bugs
Ants
Spiders
Cockroaches
Beetles
Rodents
Bats
Birds
Wasps/Bees
Other Crawling Insects
Other Flying Insects
Scorpions
Millipedes/Centipedes
Ticks
Fleas
Mosquitoes
Other wildlife
Display Less
13 More
Canine Bed Bug Detection
No

Pest Control by Type

General Pest Control
56%
Termite Control
39%
Other Services
5%

Pest Treatment - 10 / 10

Terminix treats termites, bed bugs, ants, spiders, cockroaches, beetles, rodents, bats, birds, wasps/bees, other crawling insects, other flying insects, scorpions, millipedes/centipedes, ticks, fleas, mosquitoes, wildlife. Because of the company's size and experience, they have about as robust a program as you can get within the pest control marketplace.

Customer Service

Specifics

  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Online Quote
  • Money-back Guarantee
  • Guaranteed Return Service
Commercial Response Time
24 hours

Customer Service - 9.8 / 10

Terminix offers 24/7 support, and developed an innovative smartphone app to help you manage your account. Their money-back guarantee is unparalleled, with a standard 30-day after the first treatment, but also offer a full refund for up to a year when you purchase a Pest Control Plan.

Reputation

Accreditations

  • NPMA Quality Pro
  • NPMA Green Pro

Company Size

2015 Revenues
$1,443,502,961

Reputation - 10 / 10

Terminix has more than 90 years experience in pest control. They've developed technology for the government, lectured to scientific communities worldwide, authored scientific publications, and are widely respected in the pest control community as a whole.
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Latest Reviews

8.18
Based on customer reviews
158 Reviews
Loading Reviews ...
M
Mary
Tualatin, Oregon
7/21/2017
I have had Terminix for about 6 years or so, never had a situation that they didn't resolve. Spiders in my yard and house, mice in my garage and crawl space, and other critters in the yard. We had an infestation of fleas inside and outside, and I am always the one whom they feel they want to feed off of. They came in and sprayed and put down a solution to kill the fleas. As the next summer was getting closer, I felt that I needed them to come out again as I just wanted to be cautious about not getting them again or them still hiding and waiting for me, they came out, no problem and did the same solution again to reassure me they were gone. We don't have any animals and haven't for 8 years... Read More

D
[email protected]
Glen Allen, Virginia
7/21/2017
Been with them over 30 years and never a problem.

Ashley J
Montgomery, Alabama
7/20/2017
Amazing customer service. Extremely professional. We are very satisfied with Terminix!

C. C  
Official Response

Company Rep of Terminix Pest Control
We are so happy you had such a great experience!
Holly M
7/20/2017
Very thorough and professional.

C. C  
Official Response

Company Rep of Terminix Pest Control
Thank you for sharing. - Lena
Don C
7/19/2017
Immediate service by an amazing, efficient and qualified team. I got a notice well in advance of my quarterly service and was able to schedule at my convenience. The Technician arrived exactly on time and provided a complete indoor/outdoor pest prevention service. This company appears to have everything covered. Their business process is definitely oriented toward excellent customer service. So far - no complaints.

C. C  
Official Response

Company Rep of Terminix Pest Control
Your feedback is greatly appreciated Don. Thanks for sharing and have a great day!
Claire A
Attleboro, Massachusetts
7/19/2017
Very happy with job Terminus does and with the associate that services me.

C. C  
Official Response

Company Rep of Terminix Pest Control
Thank you!
J
[email protected]
Gallatin, Tennessee
7/19/2017
We are happy to refer others to use Terminix services. We find them very customer friendly. Their service representatives are knowledgeable and helpful. We would like to see their pricing to be lower. Their service prices are pretty much comparable to their competitors.

C. C  
Official Response

Company Rep of Terminix Pest Control
Your feedback is greatly appreciated. Thanks for sharing and have a great day!
Reenie M
Indianapolis, Indiana
7/19/2017
Worth every penny to me! Piece of mind not to worry about bugs. They respond if you need any in between service!

C. C  
Official Response

Company Rep of Terminix Pest Control
Thanks for sharing this great experience, Reenie! Have a beautiful day!
Debby E
Frederick, Maryland
7/17/2017
We had big problems with ants. Terminix took care of it.

C. C  
Official Response

Company Rep of Terminix Pest Control
Thanks for sharing this great experience, Debby! Have a beautiful day!
Charles R
Portland, Oregon
7/16/2017
I highly recommend Terminix! I had a chronic spider problem and Terminix came out free of charge from my regular quarterly visit to fix the problem.

C. C  
Official Response

Company Rep of Terminix Pest Control
Thanks for sharing this great experience, Charles! Have a beautiful day!
Start your review for Terminix Pest Control