Terminix Pest Control Review


Rating: 9.9 / 10 (Excellent)
52 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
How is Terminix rated?
10/10
Company Profile
10/10
Services Offered
10/10
Pests
10/10
Customer Support
10/10
Eco-Friendly
10/10
Plan Details

Background-Terminix

Terminix has been leading the fight against termites and pests since 1927. They are America's #1 provider of pest and termite control services. They offer customized plans to protect and rid your property of termites, bed bugs, rodents and other pests. Not to mention they offer free inspections and, for most services, 100% satisfaction or your money back — guaranteed. Terminix provides whole-home solutions, such as insulation, crawl space encapsulation and moisture control services, too.

Company Profile

In the pest control game, you'd be hard pressed to find a higher company profile score. Terminix has been eliminating America's pests and creepy crawlers for nearly a century. They operate in most states and have the highest BBB rating.

BBB Ratings

A+

Age of Company

89

States Served

47

Residential Pest Control

Yes

Commercial Pest Control

Yes

 

Services Offered

Terminix scores high yet again because they offer the full range of services we'd require of a good pest control agency, and then some. With Terminix you get a wide range of treatment and prevention solutions, including one-time treatment programs and annual pest control plans. The best part? They also have the ability to customize the pest control program to best suit your residential and business needs.

Emergency Services

Yes

One-Time Treatment Available

Yes

Annual Pest Plan

Yes

Preventive Services

Yes

Additional Services

Yes

 

Types of Pests

Terminix's score when it comes to types of pests is high as well as the company is able to tackle all manner of pests and other forms of pesky wildlife, as well as offer treatments and other prevention services. Having Terminix on your side means you’re protected against ants, roaches, beetles, spiders, biting and stinging insects and other types of unwelcome guests.

Standard Pest Control Plans

 

Clothes Moths

Yes

Cockroaches

Yes

Common ‘House’ Ants

Yes

Mice

Yes

Rats

Yes

Scorpions

Yes

Silverfish

Yes

Spiders

Yes

 

Premium Pest Control Plans (Additional Cost)

 

Fleas

Yes

Ticks

Yes

Carpenter, Fire, Pharaoh and Tawny Crazy Ants

Yes

Black Widow Spiders

Yes

Brown Recluse Spiders

Yes

Bees (Yellow Jackets, Hornets, Wasps)

Yes

 

Other Services (Additional Cost)

 

Termite Treatment

Yes

Mosquito Control

Yes

Wildlife Control

(Rodents, armadillos, ground squirrels, moles, opossums, prairie dogs, raccoons, skunks, snakes, standard birds)

Yes

Insulation Service

Yes

Encapsulation Service

Yes

Wood Treatment Service

Yes

Bed bugs

Yes

Bird control

Yes

 

Customer Support

Terminix offers great customer support and therefore scores high in this area. The company offers a 100% satisfaction guarantee with most of its services. But what's more, they also offer an easier way to manage customer concerns and requests with their online account management option and FAQs.  The company prides itself on providing hassle-free service with 24-hour customer support assistance to all their clients. Also they offer different payment options, including a 5% discount on their Pest Control by paying a year in advance.

Guaranteed Return Service

Yes

FAQs

Yes

24 hour assistance

Yes

Online Account Management

Yes*

*This online management feature is not available in North and South Carolina, or if you are dealing with a Terminix franchise operation.

 

Eco-Friendliness

Terminix is both QualityPro and GreenPro certified by the National Pest Management Association. To maintain the GreenPro certification, Terminix must show that it combines treatment methods and innovative practices that reduce the use of pesticides that are harmful for the environment. One example is Terminix’s revolutionary mosquito solution that has a natural active ingredient that’s safe for the environment, people and pets. And their attic and crawl space insulation is ENERGY STAR certified, meaning it’s been proven to reduce heating and cooling costs by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency.

Flexible Pest Control Programs

Yes

Traditional Pest Control Companies

Yes

Green Pest Control Companies

Yes

 

Plan Details

Terminix offers both one-time and regular service plans for your pest control needs. Installation fees do apply for some services. The company offers free inspections and estimates. Terminix also stands behind their customized services. They will come back at no cost to you in between scheduled services if you are ever less than 100% satisfied.

Installation Fees

Yes

One-Time service cost

Yes

Contract Required

Yes

Cancelation Policy

Yes

Seasonal or Long Term Contracts

Yes

Privacy Policy

Yes

Warranty

100% Satisfaction Guarantee

Instant Quote

Yes

 

Terminix-Why They Get Top Marks From Us

Terminix offers some of the most comprehensive pest control services around. They serve residential and commercial property owners in 47 states — one of the most extensive in our reviews. And they provide one of the best guarantees in the business for qualified homes with their residential pest control services – their 100% Satisfaction guarantee. They also offer additional whole-home solutions, such as insulation, encapsulation, moisture control and crawl space floor supports. Above all else, they’re committed to making it easy for their customers to request free estimates and manage their services through their website and toll-free hotlines. Combine that with flexible payment options and you get all the reason they're our top pick.

Start your review for Terminix Pest Control

Latest Reviews

Loading Reviews ...
Jeanie K
Jonesboro, Arkansas
3/26/2017
Our Terminix technician is very good. He always calls prior to the visit, and he gives a time that is suitable. We also receive an auto call, but I don't care much for those. The spraying indoor and outdoor spraying appears to work well, even though we have a pool and are prone to lots of spiders. We were not happy with some rising fees but were contacted, and the fees were adjusted.

Elaine S
Ormond Beach, Florida
3/26/2017
Good company come when you want and cost ok. People that work there are nice and understanding

Patricia G
, Indiana
3/25/2017
I have never had any difficulty with Terminix and their agents. They have always been polite and willing to meet your expectations. I find their agents to be very thorough in their job of providing pest control for our home. Since using this service we have had very few problems with pests. They will pretty much check any thing that you ask them. I really do not have any cons to report on their service.

Susan C
Austin, Texas
3/24/2017
Our old company was bought out by Terminix and I was considering canceling but then I had my first service and was very pleased. Our guy was friendly and helpful - I didn't have to point out stuff to him or ask for it to be done, he noticed some wasps nests and took care of them without having to be prompted. Friendly and helpful staff is what makes Terminix work for my family - I highly recommend them!

Daniel R
Beverly Hills, Florida
3/23/2017
Have had Terminix for several years. Have not had any problems at all. My technician, Jerry Moe, was on time, was very professional and thorough and friendly. He did a thorough inspection inside and outside of my home. Thank goodness there was no problems, just goes to show that an ounce of prevention prevents no problems.

Terry M
,
3/23/2017
We buillt our home in 1994 in the woods and Terminix has protected our home inside and out. They informed us of mold in the crawl space. They found raccoon evidence in the insulation in our attic. Their expert technicians are courteous, on time, cover their shoes upon entering our home and do not hesitate to make us aware of situations that my warrant immediate attention. It is very much appreciated that we have the same technician do the routine inspections. Thank you Terminix!

Lynda T
Huntington, West Virginia
3/21/2017
After a recent inspection, the technician informed me that there was evidence of a fungus growing in my crawl space. He recommended that I have the crawl space encapsulated and a dehumidifier installed. This was a considerable expense so I told him I had to think about it. After doing some research into this process, I called back to agree to the work which was completed within a few days the following week. Everyone was professional and courteous.

Jim
Culpeper, Virginia
3/21/2017
Have been a satisfied customer for nearly ten years -- no bugs! Technicians are always prompt, very thorough during the process and always remind about temporary, potential danger to pets.

Linda U
,
3/20/2017
Terminix has been very efficient. The service has been excellent and they correct the problem as fast as possible.

Deidre W
Crested Butte, Colorado
3/19/2017
We have three homes which we lease and which Terminix has been treating for over 5 years. Terminix is very reliable and flexible whenever we've had issues come up. They have eco-friendly treatments to offer and which work very well.

Start your review for Terminix Pest Control