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Terminix Pest Control Review


Rating: 10 / 10 (Excellent)
241 Customer Reviews - see all reviews
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Terminix is a multinational pest control company that was founded in 1927 and based in Memphis, Tennessee. The company is a subsidiary of Service Master, which owns stakes in several residential service companies. Terminix offers a range of pest control in 47 states, which may differ based on the specific area, as well as the severity of the infestation.

How is Terminix rated?

Breakdown

10/10
Services
10/10
Pest Treatment
10/10
Customer Service
10/10
Reputation

Overall Rating: 10 / 10 (Excellent)

Terminix provides excellent, guaranteed pest control nationwide. They offer free quotes and on-site evaluations, customizable plans, and 24/7 support. With more than 90 years, of experience, Terminix stands out because of the wide array of additional features they provide, including insulation and crawlspace service, and wildlife control.

Terminix Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control

Services by Type

Residential
74%
Commercial
21%
Other
5%

Services - 10 / 10

With more than 8,000 technicians, Terminix has the widest web of professionals in the business. They also offer the strongest termite guarantee in the industry, coverage for every major pest, and can also control invasive wildlife problems. The company also services residential and commercial properties.

Pest Treatment

Pests Covered

Termites
Bed Bugs
Ants
Spiders
Cockroaches
Beetles
Rodents
Bats
Birds
Wasps/Bees
Other Crawling Insects
Other Flying Insects
Scorpions
Millipedes/Centipedes
Ticks
Fleas
Mosquitoes
Other wildlife
Display Less
13 More
Canine Bed Bug Detection
No

Pest Control by Type

General Pest Control
56%
Termite Control
39%
Other Services
5%

Pest Treatment - 10 / 10

Terminix treats termites, bed bugs, ants, spiders, cockroaches, beetles, rodents, bats, birds, wasps/bees, other crawling insects, other flying insects, scorpions, millipedes/centipedes, ticks, fleas, mosquitoes, wildlife. Because of the company's size and experience, they have about as robust a program as you can get within the pest control marketplace.

Customer Service

Specifics

  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Online Quote
  • Money-back Guarantee
  • Guaranteed Return Service
Commercial Response Time
24 hours

Customer Service - 9.8 / 10

Terminix offers 24/7 support, and developed an innovative smartphone app to help you manage your account. Their money-back guarantee is unparalleled, with a standard 30-day after the first treatment, but also offer a full refund for up to a year when you purchase a Pest Control Plan.

Reputation

Accreditations & Ratings

Accreditations
NPMA Quality Pro
NPMA Green Pro
BBB Rating
A
Number of BBB Positive Reviews
1
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
45
Date Collected
2017-08-17

Company Size

2015 Revenues
$1,443,502,961
Year Founded
1927

Reputation - 10 / 10

Terminix has more than 90 years experience in pest control. They've developed technology for the government, lectured to scientific communities worldwide, authored scientific publications, and are widely respected in the pest control community as a whole.

Contact & Additional Information

Homepage URL
Company Phone
(877) 837-6464
Headquarters Address
860 Ridge Lake Blvd, Memphis, TN, 38120
Mailing Address
PO Box 40627, Nashville, TN, 37027

Latest Terminix Reviews

8.3
Based on 241 Reviews from Terminix customers
Loading Reviews ...
Jay Z
Gig Harbor, Washington

10/18/2017
Terminix staff have been reliable and professional. They are well trained and polite. I rcommend the organization without reservation.


Winfield P
Colorado Springs, Colorado

10/18/2017
The gentleman who has performed the past 3 pest control functions has done an excellent job. He has superior customer service skills, is friendly and knowledgeable; and he has improved my confidence in this company.


T
Thomas W
Jonesboro, Georgia

10/18/2017
Twenty nine years of a successful partnership with Terminix. I give them what I consider a reasonable amount of money, and they ensure my property is free of termites. Twice in those twenty nine years Terminix has found, during their annual inspections, evidence of termites. Terminix eradicated those pesky pests on each occasion and repaired damage caused by said interlopers. I just renewed my contract for the 30th year.


T
Terry M
Carrollton, Texas

10/18/2017
Terminix is always punctual, professional, thorough and they always do a great job!


B
Beth P
Louisville, Kentucky

10/18/2017
I love the personal service I receive from my Terminix technician. He’s been servicing my house for years now and he is always so helpful and HONEST! If you’re looking for pest control or termite protection Termini x is the way to go!


Ricky R
Atlanta, Georgia

10/18/2017
Great people. Great value!


M
Mike R
Cypress, Texas

10/18/2017
Terminix staff are always courteous, thorough, and knowledgeable. They will always return of I need them to.


S
Sam C
Apopka, Florida

10/18/2017
Courteous and knowledgeable technician, great customer service and definitely the best.


S
Sarah
, Illinois

10/18/2017
I had a wasp infestation that was getting in my house. They arrived on time, were professional, and checked out my attic and yard to look for more hives. The wasps are gone. I would definitely call them again if I have another issue.


V
Victor T
San Diego, California

10/18/2017
I have been using Terminex for over 20 years in the 3 restaurants I own. I have always been satisfied with the level of expertise and the quality of the service I receive. There is no doubt in my mind that the Terminex service technicians have helped me keep my restaurants pest and rodent free. I would recommend them to any person and their company to use as their pest control company. The other equally important reason I use Terminex is because their pricing is fair and competitive.


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Terminix Pest Control

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10 / 10
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