Terminix® Pest Control Review


Rating: 10 / 10 (Excellent)
374 Customer Comments & Reviews - see all comments
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Terminix is a multinational pest control company that was founded in 1927 and based in Memphis, Tennessee. The company is a subsidiary of ServiceMaster, which owns stakes in several residential service companies. Terminix offers a range of pest control services in 47 states, which may differ based on the geographic area, as well as the severity of the infestation.

How is Terminix rated?

Breakdown

10/10
Services
10/10
Pest Treatment
10/10
Customer Service
10/10
Reputation

Overall Rating: 10 / 10 (Excellent)

Terminix provides excellent, guaranteed pest control nationwide. They offer free estimates and inspections, customizable plans, and 24/7 support. With more than 90 years, of experience, Terminix stands out because of the wide array of specialized to protect the home. Some of these services include: insulation and bedbug service, and wildlife control.

Terminix Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control

Services by Type

Residential
74%
Commercial
21%
Other
5%

Services - 10 / 10

With over 8,000 expertly trained technicians, Terminix has the widest web of professionals in the business. They also offer the strongest termite guarantee in the industry, coverage for every major pest, and can help control invasive wildlife problems. The company services residential and commercial properties.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Birds
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
Display Less
13 More
Canine Bed Bug Detection
No

Pest Control by Type

General Pest Control
56%
Termite Control
39%
Other Services
5%

Pest Treatment - 10 / 10

Terminix treats termites, bed bugs, ants, spiders, cockroaches, beetles, rodents, bats, birds, wasps/bees, other crawling insects, other flying insects, scorpions, millipedes/centipedes, ticks, fleas, mosquitoes, wildlife. Because of the company's size and experience, they have about as robust a program as you can get within the pest control marketplace.

Customer Service

Specifics

  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Online Quote
  • Money-back Guarantee
  • Guaranteed Return Service
Commercial Response Time
24 hours

Customer Service - 9.8 / 10

Terminix offers 24/7 support. Their website is optimized for mobile use to help you manage your account. Their money-back guarantee is unparalleled, with a standard 30-day after the first treatment, but also offer a full refund for up to a year when you purchase a Pest Control Plan.

Reputation

Accreditations & Ratings

BBB Rating
A
Number of BBB Positive Reviews
1
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
45
Date Collected
2017-08-17

Company Size

2015 Revenues
$1,443,502,961
Year Founded
1927

Reputation - 10 / 10

Terminix has more than 90 years in termite and pest control. They've developed technology for the government, lectured to scientific communities worldwide, authored scientific publications, and are widely respected in the pest control community as a whole.

Contact & Additional Information

Homepage URL
Company Phone
(877) 837-6464
Headquarters Address
860 Ridge Lake Blvd, Memphis, TN, 38120
Mailing Address
PO Box 40627, Nashville, TN, 37027

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374 Customer Comments & Reviews

Loading Reviews ...
Neal S
Mobile, Alabama
12/15/2017
Very professional. Been a customer for over 15 years. Thanks


M
mike
Chicago, Illinois
12/14/2017
Its nice. That you can call and count on. Someone to show up and fix the problem..

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

A
Alberta
Washington, District of Columbia
12/13/2017
Excellent Service and Francis was person that represent you all and outstanding job installation from attic to entire house and Francis said you start from attic but Orkin never told me this and you patch opening up inside and out and orkin never told me this and l would tell anyone you can't go wrong with Terminix. Alberta Taylor and Samuel Lloyd Taylor. Montgomery Village MD/Gaithersburg

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for allowing us to keep your home pest free

C
Charles S
Chattanooga, Tennessee
12/13/2017
Timely and very effective. We are most appreciative of Stanley.

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for allowing us to keep your home pest free

Lindsey W
Louisville, Colorado
12/12/2017
Our service man was very knowledgeable and took the time to explain the process. He came back quickly the second time when the first round was not enough to kill the infestation, which we had expected to happen, so no fault of Terminix there.

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for allowing us to keep your home pest free

R
Robert
Indiantown, Florida
12/11/2017
quick fast service and resolved my bug problem

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for allowing us to keep your home pest free.

Michele F
Miami, Florida
12/10/2017
I am very pleased with the tenting job Terminex did for me. I had dry-wood termites. Their tenting team was most knowledgeable and through. When the job was completed there wasn't a big cleanup job inside either. I feel their pricing was fair and they really did a good job. Also, they have a guarantee with their contract which was/is important to me. I'm glad I chose them to do the job. Thank you and keep up the great service, Terminex!!!

C. C  
Official Response

Company Rep of Terminix® Pest Control
Your feedback is much appreciated, Michele. Thanks for sharing and have a great day!

M
Martha
Allentown, Pennsylvania
12/10/2017
Problems with mice and spiders disappeared very quickly. I’m

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for allowing us to keep your home pest free.

S
Sharon S
Jacksonville, Arkansas
12/10/2017
The representative was great and went over and above any other rep that has previously been to our home.

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for allowing us to keep your home pest free.

Cristina M
Pasadena, Maryland
12/8/2017
Service was efficient and helpful

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for allowing us to keep your home pest free.


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Our Partner
10 / 10
  • Our #1 Choice over 90 years experience
  • America's #1 provider of termite & pest control services
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