Terminix® Pest Control Review


Rating: 10 / 10 (Excellent)
699 Customer Comments & Reviews - see all comments
Disclosure: We receive advertising revenue from this partner. 
Learn more.
Terminix is a multinational pest control company that was founded in 1927 and based in Memphis, Tennessee. The company is a subsidiary of ServiceMaster, which owns stakes in several residential service companies. Terminix offers a range of pest control services in 47 states, which may differ based on the geographic area, as well as the severity of the infestation.

How is Terminix rated?

Breakdown

10/10
Services
10/10
Pest Treatment
10/10
Customer Service
10/10
Reputation

Overall Rating: 10 / 10 (Excellent)

Terminix provides excellent, guaranteed pest control nationwide. They offer free estimates and inspections, customizable plans, and 24/7 support. With more than 90 years, of experience, Terminix stands out because of the wide array of specialized to protect the home. Some of these services include: insulation and bedbug service, and wildlife control.

Terminix Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control

Services by Type

Residential
74%
Commercial
21%
Other
5%

Services - 10 / 10

With over 6,000 expertly trained technicians, Terminix has one of the largest networks of professionals in the business. They also offer the strongest termite guarantee in the industry for qualifying homes, coverage for every major pest, and can help control invasive wildlife problems. The company services residential and commercial properties.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Birds
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
Display Less
13 More
Canine Bed Bug Detection
No

Pest Control by Type

General Pest Control
56%
Termite Control
39%
Other Services
5%

Pest Treatment - 10 / 10

Terminix treats termites, bed bugs, ants, spiders, cockroaches, beetles, rodents, bats, birds, wasps/bees, other crawling insects, other flying insects, scorpions, millipedes/centipedes, ticks, fleas, mosquitoes, wildlife. Because of the company's size and experience, they have about as robust a program as you can get within the pest control marketplace.

Customer Service

Specifics

  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Online Quote
  • Money-back Guarantee
  • Guaranteed Return Service
Commercial Response Time
24 hours

Customer Service - 9.8 / 10

Terminix offers 24/7 support. Their website is optimized for mobile use to help you manage your account. Their money-back guarantee for pest and termite services is unparalleled, with a standard 30-day refund after the first treatment when you purchase a Pest Control Plan.

Reputation

Accreditations & Ratings

BBB Rating
A
Number of BBB Positive Reviews
1
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
45
Date Collected
2017-08-17

Company Size

2015 Revenues
$1,443,502,961
Year Founded
1927

Reputation - 10 / 10

Terminix has more than 90 years in termite and pest control. They've developed technology for the government, lectured to scientific communities worldwide, authored scientific publications, and are widely respected in the pest control community as a whole.

Contact & Additional Information

Homepage URL
Company Phone
(877) 837-6464
Headquarters Address
860 Ridge Lake Blvd, Memphis, TN, 38120
Mailing Address
860 Ridge Lake Blvd, Memphis, TN, 38120

Leave a comment for Terminix® Pest Control
Minimum 2-3 sentences.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

699 Customer Comments & Reviews

Loading Reviews ...
Danielle S
Victorville, California
2/24/2018
Excellent service and fair rates.


L
laviniacoates
Philadelphia, Pennsylvania
2/24/2018
I give a five star because you are the best. I feel that all my family and friends that I recommend will be very please with your service.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We are so happy you had such a great experience!

D
Dorothy C
Mansfield, Massachusetts
2/24/2018
I've been a Terminix customer for over 10 years. I don't like bugs of any kind, no need to even mention the destruction termites can do to your house. I haven't seen any bugs, in the house, in 10 years. That's proof enough for me.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We are so happy you had such a great experience!

Tracy C
Sacramento, California
2/23/2018
Knowledgeable staff.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We are so happy you had such a great experience!

A
Annika
Orlando, Florida
2/23/2018
Keeps bugs at Bay! Willing to work with me schedule. Technicians are always friendly

C. C  
Official Response

Company Rep of Terminix® Pest Control
We are so happy you had such a great experience!

S
Sidney B
Richmond, Virginia
2/23/2018
We have been Terminix customers for approximately 5 years. They provide termite and general pest protection. The technicians who work with us a re professional, personable and reliable. I recommend them highly.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We are so happy you had such a great experience!

David R
Cherokee Village, Arkansas
2/22/2018
I have received excellent service from Kevin, I would recommend him to everyone in my area! He goes above and beyond the call of duty, always willing to go the extra mile to make sure you are taken care of.

C. C  
Official Response

Company Rep of Terminix® Pest Control
Your feedback is much appreciated, David. Thanks for sharing and have a great day!

Steve B
2/22/2018
Very professional job. They listen, and take care of pest issues. Would definitely recommend to everyone!!

C. C  
Official Response

Company Rep of Terminix® Pest Control
Your feedback is much appreciated, Steve. Thanks for sharing and have a great day!

Heather S
Quincy, Illinois
2/22/2018
Great customer service

C. C  
Official Response

Company Rep of Terminix® Pest Control
Your feedback is much appreciated, Heather. Thanks for sharing and have a great day!

S
Satish D
Folsom, California
2/22/2018
Good communication protocols. No comments at this time.

C. C  
Official Response

Company Rep of Terminix® Pest Control
Your feedback is much appreciated, Satish. Thanks for sharing and have a great day!


Top Rated
Our Partner
10 / 10
  • Our #1 Choice over 90 years experience
  • America's #1 provider of termite & pest control services
  • 100% Satisfaction Guarantee: They come back free until pests are gone
  • 24-Hour Customer Service Support
  • Nationally Recognized Brand, Quality Local Service. 
  • Free Online Estimates