Terminix® Pest Control Review


Rating: 10 / 10 (Excellent)
822 Customer Comments & Reviews - see all comments
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Terminix is a multinational pest control company that was founded in 1927 and based in Memphis, Tennessee. The company is a subsidiary of ServiceMaster, which owns stakes in several residential service companies. Terminix offers a range of pest control services in 47 states, which may differ based on the geographic area, as well as the severity of the infestation.

How is Terminix rated?

Breakdown

10/10
Services
10/10
Pest Treatment
10/10
Customer Service
10/10
Reputation

Overall Rating: 10 / 10 (Excellent)

Terminix provides excellent, guaranteed pest control nationwide. They offer free estimates and inspections, customizable plans, and 24/7 support. With more than 90 years, of experience, Terminix stands out because of the wide array of specialized to protect the home. Some of these services include: insulation and bedbug service, and wildlife control.

Terminix Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control

Services by Type

Residential
74%
Commercial
21%
Other
5%

Services - 10 / 10

With over 6,000 expertly trained technicians, Terminix has one of the largest networks of professionals in the business. They also offer the strongest termite guarantee in the industry for qualifying homes, coverage for every major pest, and can help control invasive wildlife problems. The company services residential and commercial properties.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Birds
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
Display Less
13 More
Canine Bed Bug Detection
No

Pest Control by Type

General Pest Control
56%
Termite Control
39%
Other Services
5%

Pest Treatment - 10 / 10

Terminix treats termites, bed bugs, ants, spiders, cockroaches, beetles, rodents, bats, birds, wasps/bees, other crawling insects, other flying insects, scorpions, millipedes/centipedes, ticks, fleas, mosquitoes, wildlife. Because of the company's size and experience, they have about as robust a program as you can get within the pest control marketplace.

Customer Service

Specifics

  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Online Quote
  • Money-back Guarantee
  • Guaranteed Return Service
Commercial Response Time
24 hours

Customer Service - 9.8 / 10

Terminix offers 24/7 support. Their website is optimized for mobile use to help you manage your account. Their money-back guarantee for pest and termite services is unparalleled, with a standard 30-day refund after the first treatment when you purchase a Pest Control Plan.

Reputation

Accreditations & Ratings

BBB Rating
A+
Number of BBB Positive Reviews
4
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
67
Date Collected
2017-08-17

Company Size

Year Founded
1927

Reputation - 10 / 10

Terminix has more than 90 years in termite and pest control. They've developed technology for the government, lectured to scientific communities worldwide, authored scientific publications, and are widely respected in the pest control community as a whole.

Contact & Additional Information

Homepage URL
Company Phone
(877) 837-6464
Headquarters Address
860 Ridge Lake Blvd, Memphis, TN, 38120
Mailing Address
860 Ridge Lake Blvd, Memphis, TN, 38120

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822 Customer Comments & Reviews

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J
Jim
Atlanta, Georgia
5/24/2018
Professional and reliable service with excellent follow up. Would definitely recommend them.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

N
Nancy H
Nashville, Tennessee
5/23/2018
Prompt friendly service, always ! Tech. Is very knowledgeable about all services.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

J
Jose V
Los Angeles, California
5/23/2018
I am very happy with Terminix services, I have been customer for the last, I believe, five to seven years. My technicians have been very helpful, attentive, and polite, they spray all places that I am requested. Also, if for some reason, I see one pet, ant, spider or any other type, I will call them and schedule a revisit without charge. I am glad that I have been keeping Terminix services for all these years. I am positive that I will keep them for several more years to come!!!

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

S
Stephen w
Los Angeles, California
5/23/2018
They are always very informative about their service calls . What they did and what they recommend.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

T
Tom M
Chicago, Illinois
5/23/2018
Their representative was very nice . He was knowledgeable in his comments and his inspection was thorough. We felt like we could trust him.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

G
Geoff o
Newark, New Jersey
5/23/2018
Terminex service is unbeatable. The service technicians are very professional, courteous and diligent. They care about you and your pest problems

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

K
Karen W
Los Angeles, California
5/23/2018
I no longer have a scorpion problem. I have 🐝 been a happy customer for years.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

J
Joanne
Newark, New Jersey
5/23/2018
The staff is very respectful. Always give ample time with scheduling and reminder notices. They always ask if there are and any issues that need to be addressed when they are there.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

B
Bernie M
Los Angeles, California
5/23/2018
Very professional, courteous, and thorough customer service. Terminix delivers what they promise. Outstanding!

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

A
alicetaapken
Chicago, Illinois
5/22/2018
I have two kind of inspection and have twe deferent inspector and other do a superior job.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.


Top Rated
Our Partner
10 / 10
  • Our #1 Choice over 90 years experience
  • America's #1 provider of termite & pest control services
  • 100% Satisfaction Guarantee: They come back free until pests are gone
  • 24-Hour Customer Service Support
  • Nationally Recognized Brand, Quality Local Service. 
  • Free Online Estimates