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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

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Kathryn E
7/19/2020
There were spider webs not removed in the upper garage and on the windows on back porch. Otherwise, things looked good. Polite personnel.


Liliana A
7/19/2020
when he came they were giving pressure cleaning to the house and he told me that he would come back later and he came back. Excellent!


T
Tony T
7/19/2020
I work 3rd shift, so I’m not usually up when the technician comes through. I see that he treated for spiders and ants. He also needs to treat for wasps. Are they suppose to bush the webs down? They need to also make sure to treat the play set .


Kendra G
7/19/2020
Joshua did a wonderful job. He remived several nests for us and dozens of spider webs. He was fast and efficient. He very clearly knew what he was doing. Costumer service was great. They were extremely friendly abd helpful.


ultimatesue
7/19/2020
William Clark 5 did an excellent job. He went right to the hornet's nest (literally) and sprayed both the nest and areas near the nest. We can now walk around our house without getting attacked.


Steve N
7/19/2020
He was very informative and covid aware. Used all the protection protocol


A
Ankur
7/19/2020
I had a service performed and the person who did the service, Ferney, was very thorough. I really liked how he explained what he was going to do before starting and then afterward walked me around the house to show me exactly what was done. Job well done!


jtspeights
7/19/2020
Technician was very knowledgeable and did an outstanding job identifying problem areas and resolving them.


T
Thomas M
7/19/2020
Michael Francis provided a complete and professional service to our home today. He was very professional and efficient. We are very pleased. Thank you, Thomas Murphy


Dick M
7/18/2020
I was told EXACTLY what he was going to do and given opportunity to ask questions or make additional requests. I was comfortable with him on the premises. *The link to give him a bonus is not working. Also, it would be most helpful to have his name by his picture. Thanks



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