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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
djrayfield
7/22/2020
Oscar (Ozzie) was great! He was very thorough, answered all my questions, and gave extra attention to an area where I requested it. I would definitely recommend him, and want to request him for all my service calls!


John P
7/22/2020
Doric did a great job yesterday. He listened to our concerns about ants and he made sure to treat the problem areas in addition to providing the normal pest control spraying. Thank you for the great service


H
Harold A
7/22/2020
Was very friendly knowledgeable. Very professional. Did a great job! Thanks so much.


J
Jennifer
7/22/2020
Julio did a great job. He didn’t waste anytime and got started immediately. He was able to answer all of my questions and was very knowledgeable.


J
Joaquín
7/22/2020
Roberto was terrific. He worked quickly. He explained each step of his process today. He advised/educated us on our pest situation. He was very kind, respectful and courteous. Thank you Robert!


lee.roger2
7/22/2020
Annie Christensen is a rockstar! She explained what she was going to do and followed-up after completing the job. Great interpersonal skills.


Terence R
7/22/2020
Very nice and knowledge about what he was doing. I gave him 5 stars


violaann69
7/22/2020
Chris was great and very knowledgeable. He was able to articulate what he did and why; which was in line with what I was seeing i.e. spiders &, ants. I am so please with this service!!


israelchavarria5
7/22/2020
great job! but there are still lots and tons of roaches inside the house. please take care of that


cynthi.alonso.71
7/22/2020
Very kind and helpful :) informative and polite about the service he was providing



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