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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
herndon1950
7/22/2020
Husan was very personable and efficient.He sprayed in areas that were most likely populated with bugs.


S
Sheri D
7/22/2020
Mike did a good job. I’ve asked him to be my regular bug technician.


gplaste1
7/22/2020
Dejon Allen was out to perform my quarterly service yesterday and he was very professional and courteous. He called when he arrived and asked if I had any questions or concerns and addressed each one as well as he performed the service required.


jermaineandlaquinta
7/22/2020
Adrian was great and very informative. I wouldn't mind if he came by ongoing.


A
Ashley F
7/22/2020
He was great and very helpful. Very pleased with the service so far.


S
Steven P
7/22/2020
Enjoyed Ceasar and his attitude and friendly disposition. He sprayed around my place, removed most of the spider webs,but today, Im seeing wasp and spiders that are not having a Good Day! So, apparently his treatment is having the effect desired. I have read some negative reviews about your company, however some folks would not be happy if you hung them with a new rope. So, I take things as I see them. I look forward to sitting on my porch and not having to concern myself with me or my lady fighting pest.


C
Christina S
7/22/2020
Great job! Efficiency is key and he had it! Thank you for your time today!


sendmail2jrs
7/22/2020
Very polite and thoughtful. Asked politely and had shoes covered when walking indoors.


Dan G
7/22/2020
Technician, did not speak to us or ask us if there were any specific needs we need him to take care of. based on what sales person told us during sign up he was supposed to service inside and outside plus the garage but technician just performed the service outside and left without a further word. This happened in the initial service and now during the next regular service.


brittanydamico
7/22/2020
Jason did an amazing job at targeting everything. My only issue is that just after a couple of days the ants are back. When Mario came I told him my biggest concern was the ants on my lawn. He said it’s not an issue ants are easy to get rid of but I guess not because they are back.



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