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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
orndoffenterprises
7/24/2020
He did a thorough job. Communicated that his brush was not working properly and that he would be back to finish the job. I appreciate the honesty and hard work!!!!

jerrypettijohn
7/24/2020
Not sure it went through. Nice young man and very professional.

maryann.ballard7
7/24/2020
Thanks Nick for your excellent service today on spraying my yard plus putting down pellets to kill ants and check and relocate the mouse housing. I appreciated the advice you gave me for chigger prevention to use Tea Oil and dryer sheets.

J
Joel S
7/24/2020
Excellent service, professional and courteous. Answered all my questions and was very thorough.

pandie
7/24/2020
Lormil Cademus was excellent! He explained what he was doing, asked us the order we preferred the house to be treated, and took his time. Thank you for making our first experience with Aptive a great one!

C
Clevester D
7/24/2020
Tech had great attitude and did a great job. Greeted me well and ask if we had any problem areas.Very professional!!

Dean C
7/24/2020
The tech. name is: Thomas Gelatko; Very pleased with his work. I followed him around our home inside and out. As he worked I pointed out several areas that I wanted treated, we worked together nicely. He was on time per the window of opportunity, very courteous, and very professional.

Laura M
7/24/2020
Very nice young man that was thorough and careful in and around my home.

B
Bev E
7/24/2020
Hnat was very friendly and professional. I would definitely recommend him!

D
Debbie C
7/24/2020
Michael was very, very excellent. He gave a lit of information we didn't ask for. He also did an extreme amount of work. He definitely deserves a bonus.

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$150 off Pest Control In Your Neighborhood

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  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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