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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

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M
Marianne
7/24/2020
This Tech is incredible! He has serviced my property several times and when he leaves I never have to make a follow up call because he is incredibly thorough. He also takes note of what is going on and makes sure all issues are addressed. I was so glad when I opened the door and he was standing there, vest tech you have here in LV


M
Maria G
7/24/2020
Technician was great on explaining the process , followed the policy rules, sprayed all around the house and where ever it needed. He did inform me what areas as a homeowner needs to improve in order for less pest to come in the house. Once he was done he knocked on the door and informed me he was done and gave me a reminder if we have any issue to please don’t hesitate to contact the company.


nikkimyles38
7/24/2020
Thorough explanation of services. On time and most importantly he wore a mask! Thanks again


Liesl Q
7/24/2020
Thank you ! He was very thorough and polite. Asked about concern's and made sure all areas were addressed.


Chris S
7/24/2020
Great service and very knowledgeable about her work. A joy to work with.


Jill S
7/24/2020
Our Tech was very nice and professional. He went to the areas of concern inside and sprayed. Plus, he was local . He explained what attracts certain insects I was asking him about. Thanks for everything.


cdreier556
7/24/2020
Great personality and very professional. I'd have him back in my home anytime


2muchfunwithsand
7/24/2020
I appreciate that he read and followed the sign to not ring the door bell as it was during the babies' naptime. He probably had a lot to do as the last treatment was February 24 but he was thorough as he went completely around the house.


Leandro C
7/24/2020
My technician deserves the bonus but I can't get the link to work.


dankashmere
7/24/2020
Elliott did a great job and was very professional. If fact he called later in the afternoon to see if we were home so he could come back to get in our backyard and screen porch to complete the job!! Very impressed thank you!



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