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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
suendan.needham
8/22/2020
Very knowledgeable! I was very impressed and hope to see him next month!


N
Norm B
8/22/2020
Want to thank you for your prompt response. He was very nice and explained what he was doing.


Rosalind C
8/22/2020
He informed me when he arrived, asked if I wanted anything done specific? which I did. He assured me that everything will be done, with anticipation to satisfy all my needs, and ended with a nice fond farewell, to have a great weekend. Great Service!


Kim W
8/22/2020
A very large spider web on the front porch was ignored, so I can only assume the area was not treated. This is a respray and still this area was ignored.


dlong232
8/22/2020
Jarrell M. was the technician who performed the service today. He did an excellent job and provided extra attention to the areas that I pointed out as concerns.


E
Ennis
8/22/2020
He was so professional and did excellent work! I appreciate how attentive he was to our needs and took his time to complete everything and explain in detail to me. Thank you!!!


wellsmarbella
8/22/2020
Technician Armando did a fantastic job. He asked if they were any issues with bugs inside our home from the previous spray. He also made some recommendations on how to prevent from having an increase of pests in our home. I could tell he knows what he is doing and answered any questions that I had. Thank you.


Loretta B
8/22/2020
We haven't seen noone today nor did anyone call us too let us know they were coming


street04221120
8/22/2020
Bryce Broden was very curious and explained what he was doing as well as asked aboit any areas of concern.


blbmj1
8/22/2020
David Videl did an awesome job!! Very thorough and courteous.. Especially liked that he was mindful of social distancing. I Recommend everyone thier service done by him.



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