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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
AlexisyMaria V
8/25/2020
Koby richardson!! Did an amazing job! Very friendly very happy with the service!!

R
Ray D
8/25/2020
Agent very thorough and gave helpful descriptions of service provided. Notified in advance of arrival kept safety measures in place.

S
Scott l
8/25/2020
Great job, great job. Great job. I will be ending my contract with Aptive, due to past services.

S
Solomon Y
8/25/2020
He went beyond and sprayed the affected areas and other parts and was very polite. Wonderful job.

T
Tsewang
8/25/2020
This is just a money laundering, how can someone spray in my garage when there is no one at home? And by the way this is the second time I’m doing it and you guys spray for no more then 10 mins and charge $100? But I still see lots of spiderwebs around my house wall . Great gob. Best way to make money

Nikki I
8/25/2020
Technician walked around my front porch while drinking a beverage. He never knocked on the door, offered me return service since it was raining or offered to spray the interior. He didn't bother to wipe of cobwebs or insect nests around the house until I demanded service--and he barely did that. How does he have a job?

M
Mary O
8/25/2020
The tech was very knowledgeable and professional. He throughly explained how the spraying works and what the end result would be. I especially liked that he stood 100% behind the product he used in and around my house. I felt good about hiring this company because if there is a problem they will make it right.

T
Todd
8/25/2020
Very courteous, well mannered and thorough. Assured me that solution was safe for kids and animals.

balucating
8/25/2020
He was efficient and professional. he respected our privacy and was polite. Please add $5.00 bonus to him. Thank you.

S
SARABPREET S
8/25/2020
Great guy. He came and did service as requested and cleaned all the mess due to dead mouse. Totally appreciate and trust the service provided by Aptive representative Joe. Also, many thanks for scheduling same day service. It was the best one can ask for. Thanks from a Happy customer - Sarab Singh

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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