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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
W
Winsome
8/30/2020
I see that treatment for the following was not listed as being done Fleas & Silverfish We definitely need the yard to be treated for fleas. That and spiders are our biggest concern.

K
Katherine
8/30/2020
Brandon was fantastic. He listened to our concerns and went above and beyond. Thank you!!

bthonsgaard
8/30/2020
Great job! He even removed some of the window screens to take out the mud-dauber nests!

L
Lawrence A
8/30/2020
Robert Davis and the Team explained the program to me, to my satisfaction and did the first treatment.

T
Tom W
8/30/2020
Carlos was super courteous and explained everything he was doing. He also gave me some tips on what I can do to help prevent future problems.

supaken33
8/30/2020
Still have the same visible wasp nest in front of house. STILL no sticky pads for garage. spiders are taking over as well. Wasp and spiders

R
Rajiv P
8/30/2020
Kevin did a great job addressing all of our issues. He was very professional and we are already seeing the results of his efforts at my property.

J
Jane
8/30/2020
Jonathan was great. Took the time to thoroughly explain the treatment. Removed many spider webs that previous technicians had ignored.

Kelly C
8/30/2020
William was awesome. I’m hoping he can be my future technician. Very knowledgeable, friendly, courteous and patient with all the questions I had. William explained the process and made the first application make me feel that I made a good investment using Aptive.

sirenacollett
8/29/2020
The technician did not perform the treatments that was promised on our Quarterly service or what was on the check list card that he left us. He was barely here 3 to 5 mins which he misted random parts of our yard with a wand that was not even colse to the grass and he also never treated our back patio

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$150 off Pest Control In Your Neighborhood

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  • Environmentally responsible products
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  • Residential and commercial pest control 
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