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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
D
DRJ
10/25/2019
Kayla was very helpful . She did her job professionally and thorughly,

P
Pat K
10/25/2019
Seremy lamy that did the pest control treatment was polite, thorough, and informative as I had several questions.

J
Joseph S
10/25/2019
Explained and did the pest control solution. Curtis and introduced himself before starting the treatment.

S
Sarah
10/25/2019
Matt B. was thorough and I really appreciate it because I don't think my initial treatment was thorough, which is why I had to call in between services.

judy.grum
10/25/2019
Daeshon Moore technician was here for our monthly service. He did an excellent job, very professional as well. Thank you

rolandgraylv
10/24/2019
Tom was very attentive and professional and went the extra mile to accomodate my time. He really knows his stuff. I feel good knowing he's the one serviceing our home. Thank you for everything!

T
Thomas W
10/24/2019
Tech did a great, great, great, great, great, terrific, terrific job. THANKS

dannygallager
10/24/2019
There are still spiders, spider webs , spider nests , and cobwebs both inside and outside my house!! They have NEVER , not once , been completely removed after countless supposed treatments! I believe your technicians are not capable of removing all nests, webs, spiders, and cobwebs and prevent them from immediately coming back as guaranteed by your representative. I am demanding a full removal of any and all webs, spiders, nests , and cobwebs from the home and for it be treated as promised or a full refund and cancelling of a contract that was never fulfilled. Sincerely Dan Gallagher

P
Phil
10/24/2019
Anquan Wicks Is Very friendly and knowledgeable. Always does an excellent job. Listened to our challenges and went right to work to try and rectify. Thanks Phil

Abraham N
10/24/2019
very professional and courteous Did what I asked and provided extra information.

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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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