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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

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S
Stacy
11/16/2019
Eusebio Alvarez with Aptive showed up to our home as scheduled and on time. He asked about our concerns and brought in the best treatments to handle the problem we were having. He was friendly and courteous and made sure to take care of all the issues and fully answered all of our questions. One of the great things about Aptive is that they will come out and reservice if you ever have the need between your scheduled visits at no extra cost. I would definitely recommend giving Aptive a try if you are looking for pest control services for your home or business. They always take care of their customers and always have great scheduling options available even for the busiest of schedules.... Read More


Kimball K
11/16/2019
Eusebio Alvarez did a great job. He made sure we didn’t have anything happening outside of the normal service, before starting. He performed the service very efficiently and discretely.


J
Jeff N
11/16/2019
Phillip Nielsen did a great job inspecting and treating our home today. In the past we have not been home when the tech was here. But today, when I mentioned that I had trapped a mouse in the basement, Phillip took extra time to try to determine where they might be getting in, and filled a couple of small gaps in the sheet rock in the attached garage, hoping this will keep them out. Thanks.


sschwicardi
11/16/2019
America was very thorough. I watched through the window as he cleaned away webs, etc. Then he sprayed! I am not worried about finding those creepy crawly centipedes in the house. America did a great job - twice around the house!


F
Frank D
11/16/2019
Your tech, Mark Bouton did an excellent job. I'm pleased with my service.


cindywjohnson265
11/16/2019
Terry was very friendly and helpful with my specific needs this time. Treated for ants and moths in addition to the normal outdoor areas. Thankful for Aprive and Terry!


Josephine S
11/16/2019
Professional, courteous, and neat. Called 30 minutes before arriving and was onntime.


C
Celine C
11/16/2019
Marvin Johnson was an excellent technician. He was professional and is a very nice person as well. He told me where he was going to start and finish, and what he would be doing. I would recommend him and Aptive. My husband and I are pleased with the service.


J
Josie M
11/16/2019
My technician Chris, was very caring, and professional. He thoroughly checked my problem areas and offered me resolutions. This is a tough time of the year as all of the critters are trying to hibernate in warm areas


S
Sunil T
11/16/2019
Parker was awesome, listened to all our concerns and addressed them. He even explained about the bugs we had in our yard and how they get wiped out with the treatment. We really would like to have Mr. Parker for the future treatments , if possible. That's how much we are impressed with his service



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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.