Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more
  1. Home
  2. Pest Control Services
  3. Aptive Review

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
View Top 10 List

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
J
Jordan P
11/15/2019
Aptive Pest Control review I need someone to come back and do the inside of the house like I discussed with the representative. I was home all day and did not even see someone come by. That is why I wanted to cancel this service. It is not worth it. I am trapped in this stupid contract. DO NOT SCHEDULE ME AGAIN UNTIL LATE SPRING, at which point I will be terminating this relationship. I will comply with this contract, which was vocalized as something it was not. But, that is my fault for trusting people. I expect someone to come by and do a full service on the inside of the house, as discussed in the past, and not do a fly by and spray half a frozen house for no reason at all. This has... Read More

darania1
11/15/2019
Tommy has performed excellent service and answered all of my concerns. Thank you!

D
david l
11/15/2019
Angel was on time, professional, explained everything he was doing and why. I liked him a lot!

R
Rolando Y
11/15/2019
Spoke with the technician briefly, appreciate his diligence. I elaborated on some other areas of concern to spray. Good job!

A
Arthur M
11/15/2019
He was awesome and i want him back next time. Professional and polite. He worked very hard!

R
rick f
11/15/2019
Matt was very thorough and professional....friendly and informed on his job. Would highly recommend having him on a consistent basis to serve me in the future.

A
Ahmedasali
11/15/2019
Our technician was knowing axzactly what he is doing and was very expert his name was Mr Daniel Paz he was very nice and did what was supposed to be done thank u Mr Paz

michelejonespeterson
11/15/2019
Joseph Sillivent was awesome! I asked him to do the inside of our home as well as the outside. He was very thorough and super nice! I would love to have him back for our next service!

E
E
11/15/2019
Pedro was very, professional, personable, and courteous! Answered all questions and smiled the whole time! He really put me at ease. I made sure to request that Pedro is our only service pro.

leslieburroughs59
11/15/2019
Was completely thorough in telling what he was applying and what to expect. Ken was very nice and professional.

Top Rated
Our Partner
  • 24-Hour Customer Service Support
  • Residential & Commercial Pest Control
  • Free Online Estimates
     
     
     
    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
READ FULL REVIEW >
VISIT SITE

Related to Pest Control Services

Top Articles
Suggested Comparisons