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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
ykrobin1
11/19/2019
If I had Pedro after the first time your company came out I would never have had a complaint or for your company to come out and spray again. If I could have given Pedro 10 stars I would have given them willingly. I need to have Pedro do all of my services from this day forward. I liked that he asked me what could he do for me today. Not assuming that whatever he did was okay. I am very happy with the service Pedro preformed on my property. Ten stars to you Pedro.


Vicki F
11/19/2019
Monty was very nice and friendly. He was helpful with how to keep bats away from the house


sandragford62
11/19/2019
Thank you very much Alex!!! Great job would recommend. Very nice young man.


kateyteale
11/19/2019
David Scott was very polite and professional. Thank for helping us keep the spiders away.


Andy M
11/19/2019
Did a great job! I request him for all other appointments if possible.


Justin B
11/19/2019
Duran was great! He definitely went above and beyond with out service. He was also extremely knowledgeable about our pests and how to combat them.


Elizabeth G
11/19/2019
My boyfriend was here at the time of service and said the tech was here around 5 to 10 minutes. I'm paying 109.00 for That!? Rip off! Also no stars.


Marshall S
11/19/2019
Everything was treated properly. I have not had any problems that haven’t been eliminated once treated!


spring2813
11/19/2019
Matt Helt was waiting for me as I returned from my volunteer work at the library. I explained what I needed and he proceeded to go after those invading ants. He spread lots of bait granular to attract the ants and also checked my bait boxes to see if they were empty. He was very polite and cheerful. He assured me the ants would be gone! Thank you!!


Linda T
11/19/2019
Roger Scott came to do a follow-up treatment due to new ant activity. He was personable and delightful. Very up beat and informative about what he was doing as he did it. He was quick but thorough and covered every area pointed out. It was a very smooth, easy appointment. I hope to have him do my calls again in the future.



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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.