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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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Nan B
11/26/2019
Patricia was AWESOME! She was very detail-minded and found several areas of concern around my home that I was unaware that needed my attention. I hope that Patricia will be our Aptive Technician from now on! Thank you for having her be the one to come to our home -

melvinbush34
11/26/2019
Explained procedure at door, worked efficiently and left in a timely manner

W
wonghaus
11/26/2019
Your worker, Dindial Mahabir, did an excellent job yesterday. He did all the necessary job needed to rid of all the insect around my home, plus the termites on my ramp.

Carolyn L
11/26/2019
He came to the door to ask if we had any problems and then did everything that was needed for our service. He was very polite and listened to what we needed.

wj.bleich
11/26/2019
Pete has done our service before & he's polite, thorough, and accommodating to any extra requests. 👍👍👍👍👍 Jan and Bill, Maricopa, AZ

Fran C
11/26/2019
Roger cleaned and sprayed the house and back patio with care. It was infested by spiders. Now I can go in the patio with my disabled daughter. He is a great technician. I would prefer for him to do my service for now on. He brought down the spiders and webs. Thank you Roger.

P
Priscilla M
11/26/2019
Thanks Mitch Allred for being a great Aptive rep. You did an an excellent job explaining Aptive's service to us which helped us switch pest control providers.

I
ivette
11/26/2019
Raziya Ferrell was so sweet and helpful, she is very knowledgeable about the product and explain what she was doing and has a great personality.

K
Karolyn K
11/26/2019
Alex did a wonderful job and was so personable. He can come spray for bugs anytime. Lol

S
Summer d
11/25/2019
My technician was by far the best technician I’ve had so far! He was very informative and helpful and his service was Great! Thank you again for coming out !

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  • Residential and commercial pest control 
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