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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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Matthew B
5/22/2020
Marcos was very nice and professional. He was thorough with his work but was able complete his job in a timely manner.


Pat G
5/22/2020
Tom is an excellent technician. He goes out of his way to please his customers. All people should be willing to please like Tom. Great guy.


knash77
5/22/2020
The technician did a fantastic job! He educated me on the chemicals being used and how he would treat the area. He reinforced that if I had any other problems to give aptive a call because they aim to please the customer!!


D
Denise K
5/22/2020
Abigael Garcia was great he asked us some questions. He listened carefully to our answers and responses. He was very polite and did a great job.


heyimrich2000
5/22/2020
Emanuel does a great job for us. He asked if we had any concerns and addressed them and told us what he had found and how he handled it.


K
Kent F
5/22/2020
Michael introduced himself and explained everything he was going to focus on during his visit. I asked him some questions and he answered my questions without hesitation. He was expeditious but seemingly thorough. I look forward to seeing the results of his visit and the aptive process.


Mary A
5/22/2020
Derick McCulley represents your company well! He was nice to talk to and made it very clear if any need for follow up treatment it was available. I was a little hesitant to sign up for service, but when there are techs such as Derick, the hesitation goes away.


Marty T
5/22/2020
Tyree game me a call in advance, discussed what he planned to do during his visit and made notes regarding the need for an inside pest control spraying. Tyree did a great job!


traceylschaefer
5/22/2020
The technician was very nice and informative. He let me know when he was ready to treat the backyard because we needed to let the dogs in. He sprayed around our deck thoroughly where we get a lot of spiders, wasps and carpenter bees. He did a great job!


Denise L
5/21/2020
Great job! Thank you! Very through and professional! Very happy with Aptive Pest!



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