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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Janie H
5/22/2020
No mask on when he came to the door. Made the comment that because of the rain, we probably should have rescheduled. Treatment wouldn't be that effective because of the rain. Did not have a variety of cleaning tools to get into the sliding and eliminate the spider webs. Actually jumped up while talking to me at the end of the job ,to pull down a web that was attached to a post . I am sorry I signed up and want to cancel.

D
David M
5/22/2020
Pedro did a great job. He arrived within the scheduled time window. Upon arrival and prior to beginning the treatment plan he explained the treatment and areas he would cover. He was through in approximately 30-45 minutes and covered the requirements to use the treated areas after the applied material had dried. Great experience!

J
JohnRice
5/22/2020
My appointment was scheduled for 10 AM. The technicians showed up on time did a thorough job around my home and my pool I was very happy and pleased with the work that was completed.I would recommend this company to anyone who’s looking for a pest control company

J
Jose S
5/22/2020
thank you for the service and explantaion. We used you at a previous address in Harris County and very pleased with the service,. Lokking forward to continuing to receive the same great service out here int Montgomery County.

laurnene
5/22/2020
Very conscientious and professional; thorough and polite. The technicians did a great job and listened to my concerns.

Janet C
5/22/2020
Showed up on time It didn’t take very long to complete job outside our home Traps were set and found them to be very professional and polite

R
Ruth
5/22/2020
He was great, kind And very friendly took care of all the issues I had in the back yard

cassandraevanek
5/22/2020
Tammy at Aptive provided great service. She was helpful and friendly. Thank you Tammy!

fishfurfun1961
5/22/2020
Danny took the time to explain our contract in detail. He listened. He did everything that he said he would do. He sprayed in and around both our garages. He went beyond the call of duty to please us.

jlmakela
5/22/2020
Ryan Hicks came out in the rain and did a terrific job doing exactly what he would have done on a warm sunny day. Rang the doorbell and practicing social distancing announced he was going to do the quarterly treatment. Nice pleasant young man!

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