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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
almalaurapereznurse
5/28/2020
Today was my first service, it was awesome, Pablo Barajas arrived on time. He explain to me everything, I ask questions and he was so patient answer each one, he was very nice and did a great job. It was more that I expected. I am so happy.

Tim R
5/28/2020
great job. and a great tech Tim most helpful very courteous,timely, and very knowledgeable your company has a wonderful eye for people his professional approach and pleasant personality helped us to trust that our ant problem is just temporary thanks again Tim. Great tech! Company has always impressed us. and once again you didn't let us down

M
Maria
5/28/2020
Good! Very nice and friendly, easy to talk to and helpful.

mikewms73
5/28/2020
Leo Murillo did a quick and efficient job of spraying my front and backyard. He was courteous and agreed to spray what he could reach on my hillside, which is hard to navigate.

L
Laura
5/28/2020
Great experience with Aptive. They were recommended to me by a friend. I called on Wednesday, and they were out here the very next day. Very knowledgeable, personable, friendly, and prompt staff. Very happy with the service!

jmarkwford
5/28/2020
Although I was not available e when you arrived I could tell you completed the service. Thanks

sunnie6
5/28/2020
Steven was very polite, friendly, professional and knowledgeable. He was very thorough and explained everything he was doing and the products that were being used. Very happy with our service today.

G
Gerson P
5/28/2020
Thank you Leo M for your visit today. He was ready to work and did a great job. This type of work ethic is the reason I’ve continued with my scheduled services. I look forward to the seasons ahead.

S
Sheila R
5/28/2020
The bee's are still chewing on my deck! Maybe there is nothing that can be done about them I don't know?????

N
Nicholas B
5/28/2020
The Aptive representative was friendly, quick, and efficient! Answered all my questions, and asked about the last visit.

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