Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
ghermtoo
5/28/2020
He called right before he got here to check in with me. I asked him to pay special attention to some specific spots. He was very nice, professional and helpful and answered all my questions . Thanks!


B
Bob B
5/28/2020
He explained what he was going to do and answered my questions. He was very courteous.


S
Shayne
5/28/2020
Very dissatisfied, didn't show up when was supposed to....didn't call to tell me he was there.... I paid for a service that did not get completed. Horrible impression. The sales advocate was great but the actual service......I'll be requesting a refund


702spc
5/28/2020
Jerome was super nice and did a wonderful job! He even replaced my bug glue traps in the garage.


susie.a.cunningham
5/28/2020
Josh Johnson was extremely helpful! Nice and polite! He did an excellent job!


Juanita A
5/28/2020
Fred was professional and courteous and went above and beyond to assist with the issues I had. Thanks Fred!


S
Sam S
5/28/2020
The technician did a wonderful job, but the salesperson assured me that they would spray inside the home. The tech told he they weren’t allowed inside. I feel like the salesperson knew this, but was not truthful.


Martha G
5/28/2020
Happy with service by the technician. He was courteous and did an excellent job.


kirt.boxell
5/28/2020
Aptive Pest Control on boarding process for new customers has been outstanding. First, the sales person was knowledgeable, friendly and professionally dressed. Second, he thoroughly explained the pricing and on boarding process. Third, the company followed up several times via email and phone calls to make sure I completely understood the program I signed up for and to make sure I fully understood I had 3 days to back out of my decision. Fourth, the technician, Josh Clayton, arrived at our house the next day on time and would not start until he was able to reach me and explain the program details one last time before he started. As a business owner and sales professional myself, I enjoy w...Read More


C
Chris D
5/28/2020
My technician Michael was helpful and courteous and explained the treatments he applied.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control